12/23 KSmith -- Scheduled for 2/16-2/20 with Kimberlee.
12/23 KSmith -- Sent email to schedule for 2/16-2/20
🔧Work Performed
Inspected 432 items. 32 items missing.
🔍Technician Findings
Insapection
⚠️Problem Description
Semi-Annual Equipment Calibration Service
469 pieces
new piece of equipment(Sonosite ultrasound machine) we need to be checked Monday.
https://www.ebiotrack.com/omnicor/inspection.php?iid=10441
📧
Email:Re: AMBULATORY SURGERY CENTER -- EMSAR Inspection -- WO-01327002
Completed Dec 23, 2025
From: kmietlicki@ascwny.com
To: ksmith@emsar.com, gandrzejewski@ascwny.com, jvecchio@ascwny.com
Hi Kourtney, we can put you down for that week. When we get closer to the week can review schedule and if extremely busy we will try to still have techs come and work where they are able until all equipment is checked.
Thank you
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Tuesday, December 23, 2025 10:57 AM
To: Mietlicki, Kimberlee <kmietlicki@ascwny.com>
📧
Email: AMBULATORY SURGERY CENTER -- EMSAR Inspection -- WO-01327002
Completed Dec 23, 2025
To: kmietlicki@ascwny.com
CC:
BCC:
Attachment: --none--
Subject: AMBULATORY SURGERY CENTER -- EMSAR Inspection -- WO-01327002
Body:
Hi Kim,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at AMBULATORY SURGERY CENTER located at 945 Sweet Home Road?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We recei
📅
WO-01327002 - Calibration - AMHERST - AMBULATORY SURGERY CENTER
Feb 16, 2026 9:00am – 5:00pm
Work Order: WO-01327002
Account: AMBULATORY SURGERY CENTER
Customer Case Number:
Location: AMBULATORY SURGERY CENTER
Address: 945 SWEET HOME ROAD, AMHERST, NY 14226
Manufacturer:
Model #:
Serial #:
Contact Name: Kim Mietlicki
Contact Phone: (716) 831-9435 ext 95220
Contact Email: kmietlicki@ascw
Timeline
📞
Case Linked Dec 17, 7:39 AM
Case Number:00552338
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 17, 11:32 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️5.0 business days
👷
▶
2
Technician Assigned Dec 23, 10:53 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:5d 23h
📅
▶
2
Dispatch Scheduled Dec 23, 12:03 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kourtney Smith
From:Assigned
To:Scheduled
Duration in Previous:1h 9m
🚨36.0 business days
🔧
Status: Tech On Site by Erwin ForsterFeb 16, 9:23 AM
From:Scheduled
To:Tech On Site
Duration in Previous:54d 21h
🚗
Status: Tech Off Site by Erwin ForsterFeb 16, 6:06 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:8h 42m
⏱️
6x Labor Added Feb 16, 8:23 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:1.25, 8.75, 1.5, 72
🔧
Status: Tech On Site by Erwin ForsterFeb 17, 9:55 AM
From:Tech Off Site
To:Tech On Site
Duration in Previous:15h 49m
🚗
Status: Tech Off Site by Erwin ForsterFeb 17, 5:14 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:7h 18m
⏱️
6x Labor Added Feb 17, 7:18 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:1.5, 6.5, 1.6666666666667, 72
🗓️
Status: Scheduled by Kourtney SmithFeb 18, 8:59 AM
From:Tech Off Site
To:Scheduled
Duration in Previous:15h 45m
🔧
Status: Tech On Site by Erwin ForsterFeb 18, 10:39 AM
From:Scheduled
To:Tech On Site
Duration in Previous:1h 39m
✔️
Status: Completed by Erwin ForsterFeb 18, 4:08 PM
From:Tech On Site
To:Completed
Duration in Previous:5h 29m
⏱️
▶
2
6x Labor Added Feb 18, 7:25 PM
6x Labor Added → Status: Closed
🏁
Status: Closed by Erwin Forster
From:Completed
To:Closed
Duration in Previous:3h 18m
⏳3.6 business days
📄
▶
2
Status: Ready to Bill Feb 23, 1:35 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:2m
⏳3.0 business days
🧾
Invoice Created Feb 25, 3:34 PM
Invoice Number:SM-254667
Bottlenecks
Ready for Scheduling
Duration: 4.9 business days (threshold: 1.0 business days)
Exceeded by 3.9 business days
Scheduled
Duration: 35.9 business days (threshold: 2.0 business days)
Exceeded by 33.9 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)