Semi-Annual inspection & Calibration Service - completed.
🔍Technician Findings
Semi-Annual inspection.
⚠️Problem Description
Semi-Annual Equipment Calibration Service
39 pieces
https://www.ebiotrack.com/omnicor/inspection.php?iid=10442
📧
Email:RE: CATARACT CENTER - ADIRONDACKS -- EMSAR Inspection -- WO-01327006
Completed Dec 29, 2025
From: leeannt@eyecareadk.com
To: ksmith@emsar.com
Okay, Thanks!
-----Original Message-----
From: "Kourtney Smith" <ksmith@emsar.com>
Sent: Monday, December 29, 2025 8:34am
To: "leeannt@eyecareadk.com" <leeannt@eyecareadk.com>
Subject: RE: CATARACT CENTER - ADIRONDACKS -- EMSAR Inspection -- WO-01327006
Great thank you. I have it on the schedule for 2/24, arrival between 9-11am.
best regards,
Kourtney smith
account service coordinator I
East District coord
📧
Email:Re: CATARACT CENTER - ADIRONDACKS -- EMSAR Inspection -- WO-01327006
Completed Dec 29, 2025
From: leeannt@eyecareadk.com
To: ksmith@emsar.com
Yes, that will work.
Thank You,
Lee Ann
-----Original Message-----
From: "Kourtney Smith" <ksmith@emsar.com>
Sent: Monday, December 29, 2025 8:26am
To: "leeannt@eyecareadk.com" <leeannt@eyecareadk.com>
Subject: Re: CATARACT CENTER - ADIRONDACKS -- EMSAR Inspection -- WO-01327006
Hi LeeAnn,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be
To: leeannt@eyecareadk.com
CC:
BCC:
Attachment: --none--
Subject: Re: CATARACT CENTER - ADIRONDACKS -- EMSAR Inspection -- WO-01327006
Body:
Hi LeeAnn,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at CATARACT CENTER - ADIRONDACKS located at 450 Margaret Street?
If not, would you have the contact information of the person I need to speak with?
If you are the correct p
📧
Email: CATARACT CENTER - ADIRONDACKS -- EMSAR Inspection -- WO-01327006
Completed Dec 23, 2025
To: leeannt@eyecareadk.com
CC:
BCC:
Attachment: --none--
Subject: CATARACT CENTER - ADIRONDACKS -- EMSAR Inspection -- WO-01327006
Body:
Hi LeeAnn,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at CATARACT CENTER - ADIRONDACKS located at 450 Margaret Street?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
📅
WO-01327006 - Calibration - PLATTSBURGH - CATARACT CENTER - ADIRONDACKS
Feb 24, 2026 12:00pm – 4:00pm
Work Order: WO-01327006
Account: CATARACT CENTER - ADIRONDACKS
Customer Case Number:
Location: CATARACT CENTER - ADIRONDACKS
Address: 450 MARGARET STREET, PLATTSBURGH, NY 12901
Manufacturer:
Model #:
Serial #:
Contact Name: LeeAnn Trombley
Contact Phone: 518-566-2020 ext 222
Contact Email: leean
Timeline
📞
Case Linked Dec 17, 7:39 AM
Case Number:00552339
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 17, 11:40 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️5.0 business days
👷
▶
2
Technician Assigned Dec 23, 11:16 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:5d 23h
⏳4.0 business days
🗓️
▶
2
Status: Scheduled Dec 29, 8:33 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-02-24T14:00:00.000+0000
🚨38.0 business days
📅
Dispatch Scheduled by Kourtney SmithFeb 23, 8:41 AM
Scheduled For:2026-02-24T17:00:00.000+0000
⏳2.0 business days
🔧
▶
2
Status: Tech On Site Feb 24, 10:19 AM
Status: Tech On Site → 2x Labor Added
⏱️
2x Labor Added
Type:Labor, Travel
Status:Open
Qty:4.5, 225
🔩
Parts Added Feb 24, 11:19 AM
Type:Parts
Status:Open
Qty:3
⏱️
4x Labor Added Feb 24, 2:06 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:4, 225, 1
✔️
Status: Completed by Bernard ThompsonFeb 24, 2:19 PM
From:Tech On Site
To:Completed
Duration in Previous:3h 59m
⏱️
▶
2
Labor Added Feb 24, 6:57 PM
Labor Added → Status: Closed
🏁
Status: Closed by Bernard Thompson
From:Completed
To:Closed
Duration in Previous:4h 38m
⏳4.6 business days
📄
▶
3
Status: Ready to Bill Mar 2, 9:58 AM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-255313
Bottlenecks
Ready for Scheduling
Duration: 4.9 business days (threshold: 1.0 business days)
Exceeded by 3.9 business days
Assigned
Duration: 4.0 business days (threshold: 4.0 business hours)
Exceeded by 3.5 business days
Scheduled
Duration: 39.0 business days (threshold: 2.0 business days)
Exceeded by 37.0 business days
Closed
Duration: 4.0 business days (threshold: 1.0 business days)