Q-00031332
6506 power pro serial number 170341948 needs the control board replaced.
QTY 1 PN 6500-102-014 is needed for this service.
Customer would also like to order a powerload battery and power cot battery
QTY 1 PN 6390-001-468
QTY 1 PN 6500-033-000
12/31/2025 CRamen left a vm for a returned call to schedule
12/30/2025 CRamen left a vm for a returned call to schedule for Wednesday 12/31/2025 with tech arrival between 1-3pm
12/29/2025 LHill-LM at (330) 668-9540 for Steve Brant trying to schedule tech visit. Was going to offer 12/31 with tech arrival 12-2.
12/29/2025 LHill-tracked parts. Delivered OnWednesday, December 24 at 3:24 P.M. See Delivery Photo
Tracking # for PO: 1Z01E3E70397426807
12/23/25 RBerry- Spoke with Steve Brant, advised that parts will be shipping out and we will give him a call to schedule once tracking is received.
🔧Work Performed
Control board replaced. Cycle tests completed.
🔍Technician Findings
Control board worn.
⚠️Problem Description
6506 power pro serial number 170341948 needs the control board replaced.
QTY 1 PN 6500-102-014 is needed for this service. https://www.ebiotrack.com/workorder.php?wo=70513
📄Description
Stryker 6506 Power-PRO XT Power Cot
📋
Outbound to +13306689540
Completed Dec 31, 2025
1/31/2025 CRamen left a vm for a returned call to schedule
📋
Outbound to +13306689540
Completed Dec 30, 2025
12/30/2025 CRamen left a vm for a returned call to schedule for Wednesday 12/31/2025 with tech arrival between 1-3pm
📋
Outbound to +13306689540
Completed Dec 29, 2025
12/29/2025 LHill-LM at (330) 668-9540 for Steve Brant trying to schedule tech visit. Was going to offer 12/31 with tech arrival 12-2.
📋
Outbound to +13306689540
Completed Dec 23, 2025
12/23/25 RBerry- Spoke with Steve Brant, advised that parts will be shipping out and we will give him a call to schedule once tracking is received.
Timeline
📞
Case Linked Dec 1, 12:11 PM
Case Number:00547692
Subject:service needed
Status:Closed
🚨16.0 business days
📋
▶
2
Work Order Created Dec 22, 2:16 PM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Jessica Sells
From:Entered
To:L2 Screening
Duration in Previous:1m
📦
▶
2
Parts Requested Dec 22, 2:26 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:8m
📅
Status: Ready for Scheduling by Brittany DavisDec 22, 3:14 PM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:48m
👷
▶
2
Technician Assigned Dec 23, 12:53 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Rhea Berry
From:Ready for Scheduling
To:Assigned
Duration in Previous:21h 38m
🔩
2x Parts Added Dec 23, 3:36 PM
Type:Parts, Expenses
Status:Open
Qty:1
⚠️7.0 business days
⏱️
▶
2
6x Labor Added Dec 31, 2:00 PM
6x Labor Added → Status: Completed
✔️
Status: Completed by Dustin Antolin
From:Assigned, Completed
To:Completed, Closed
Duration in Previous:8d 1h, 0m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Jan 2, 1:23 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳1.0 business days
🧾
Invoice Created Jan 4, 8:13 PM
Invoice Number:SM-250390
Bottlenecks
Ready for Scheduling
Duration: 1.5 business days (threshold: 1.0 business days)
Exceeded by 3.8 business hours
Assigned
Duration: 6.8 business days (threshold: 4.0 business hours)
Exceeded by 6.3 business days
Closed
Duration: 2.6 business days (threshold: 1.0 business days)