6//3/26 DPatton - Placing in L2 Review to add assets in eBT. (Assets entered in as new models. They don’t show on the inspection report until L2 enters the information submitted)
5/26 MOwens Replied back to Ethos email to schedule this visit for first opening for tech since he is on PTO this week for 6/1 around 9am.
5/22 MOwens Sent 2nd email to Ethos.
5/20 MOwens Sent email to Ethos requesting to schedule for 6/5.
04/15/2026 DNakoff - On Hold until MWI releases 01/12/2025 DNakoff - Customer not ready to schedule. Placing on hold.
12/26 MOwens sent email to NVA Ethos scheduling asking if any day is good to schedule.
🔧Work Performed
ASSET TAGGING OF ALL ITEMS IN THOSE AREAS
🔍Technician Findings
CT, XRAY, AND MOBILE MRI TRAILER AVAILABLE
⚠️Problem Description
Inspection: Asset Tagging
Inspection Description: TAG MRI AND ALL EQUIPMENT IN MRI ROOM TAG XRAY AND ALL EQUIPMENT IN XRAY ROOM TAG LINAC AND ALL EQUIPMENT IN LINAC ROOM TAG CT AND ALL EQUIPMENT IN CT ROOM DO NOT TAG ANYTHING OUTSIDE OF THESE ROOMS DO NOT TAG IDEX DO NOT TAG PULSE OXIMETER DO NOT TAG SNYDER
https://www.ebiotrack.com/inspection.php?iid=32036
📧
Email:Re: Red Bank Veterinary Hospital (RBVH) - Mt. Laurel NJ Asset Tagging
Completed May 26, 2026
From: mowens@emsar.com
To: EthosFacilities@ethosvet.com
This visit will be scheduled for the first available opening for tech Chris Morning on 6/1 around 9am. He is not available this week because of PTO.
Melissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
From: EthosFacilities <EthosFacilities@ethosvet.com>Sent: Friday, May 22, 2026 1:2
📧
Email:Re: Red Bank Veterinary Hospital (RBVH) - Mt. Laurel NJ Asset Tagging
Completed May 22, 2026
From: mowens@emsar.com
To: ethosfacilities@ethosvet.com
Reaching out to request scheduling the visit for this location listed below for 6/5 if this works for the location.
2051 Briggs Road
Mount Laurel NJ
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
From: Melissa Owens <mowens@emsar.com>Sent: Wednesday, May 20, 2026 4:
From: mowens@emsar.com
To: ethosfacilities@ethosvet.com
I am reaching out requesting to schedule the asse tagging at this location at this location for 6/5. Please confirm if this will work for the location.
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
📧
Email:Red Bank Veterinary Hospital (RBVH) - Mt. Laurel NJ Asset Tagging Service
Completed Dec 26, 2025
From: mowens@emsar.com
To: ethosfacilities@ethosvet.com
I am reaching out to see if any day during the week during Jan. work to schedule the asset tagging on the medical equipment at this location. Please call or reply to this email.
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.com/emsarinc> <http://twitter.com/emsarinc> <htt
📅
WO-01327694 - Asset Tagging - DD: 6/22/2026 - - Mount Laurel - Red Bank Veterinary Hospital (RBVH) - Mt. Laurel
Jun 1, 2026 9:00am – 10:00am
Work Order: WO-01327694
Account: NVA Ethos
Customer Case Number:
Location: Red Bank Veterinary Hospital (RBVH) - Mt. Laurel
Address: 2051 Briggs Road, Mount Laurel, NJ 08054
Manufacturer:
Model #:
Serial #:
Contact Name: Ethos Scheduling
Contact Phone:
Contact Email: ethosfacilities@ethosvet.c
JPG
ge mri controller_
Jun 1, 2026
Timeline
📞
Case Linked Dec 22, 3:13 PM
Case Number:00553609
Subject:eBiotrack - New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 22, 5:26 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Dec 23, 12:16 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:18h 49m
🚨13.0 business days
⏸️
Status: On Hold by Dylan NakoffJan 12, 11:55 AM
From:Assigned
To:On Hold
Duration in Previous:19d 23h
🚨59.0 business days
📅
Status: Ready for Scheduling by Dylan NakoffApr 6, 2:17 PM
From:On Hold
To:Ready for Scheduling
Duration in Previous:84d 1h
⚠️8.0 business days
⏸️
Status: On Hold by Dylan NakoffApr 15, 3:09 PM
From:Ready for Scheduling
To:On Hold
Duration in Previous:9d 0h
🚨13.0 business days
📅
Status: Ready for Scheduling by Dylan NakoffMay 1, 9:51 AM
From:On Hold
To:Ready for Scheduling
Duration in Previous:15d 18h
🚨14.0 business days
👷
▶
2
Technician Assigned May 20, 4:13 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:19d 6h
⏳4.0 business days
🗓️
▶
2
Status: Scheduled May 26, 9:58 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-06-01T13:00:00.000+0000
⚠️5.0 business days
🔧
Status: Tech On Site by Chris GalassoJun 1, 9:16 AM
From:Scheduled
To:Tech On Site
Duration in Previous:5d 23h
⏱️
Labor Added Jun 1, 11:39 AM
Type:Labor
Status:Open
Qty:0.75
⏱️
Labor Added Jun 1, 12:52 PM
Type:Labor
Status:Open
Qty:3.5
🚗
▶
2
Travel Added Jun 1, 8:01 PM
Travel Added → Status: Completed
✔️
Status: Completed by Chris Galasso
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:10h 45m, 0m
⏳2.5 business days
👀
Status: L2 Review by Diane PattonJun 3, 9:39 AM
From:Closed
To:L2 Review
Duration in Previous:1d 13h
🚨19.0 business days
🏁
Status: Closed by Joseph WhalenJun 30, 11:54 AM
From:L2 Review
To:Closed
Duration in Previous:27d 2h
💵
Status: Billing Review by Diane PattonJul 1, 11:09 AM
From:Closed
To:Billing Review
Duration in Previous:23h 14m
Bottlenecks
Ready for Scheduling
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 1.6 business hours
Assigned
Duration: 12.8 business days (threshold: 4.0 business hours)
Exceeded by 12.3 business days
Ready for Scheduling
Duration: 7.7 business days (threshold: 1.0 business days)
Exceeded by 6.7 business days
Ready for Scheduling
Duration: 14.0 business days (threshold: 1.0 business days)
Exceeded by 13.0 business days
Assigned
Duration: 3.5 business days (threshold: 4.0 business hours)
Exceeded by 3.0 business days
Scheduled
Duration: 5.0 business days (threshold: 2.0 business days)
Exceeded by 3.0 business days
Tech On Site
Duration: 1.0 business days (threshold: 1.0 business days)
Exceeded by 0.0 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)