Midmark Service Request Dispatch Authorization - WO-00140126
Closed
Zone 2
NWD Bleeder valve issue.
If the tech can come on a Wednesday or Friday would be best. If part(s) are identified after speaking with Midmark Tech
Service, the Service Company Tech must contact the POC for authorization before ordering. Once approved, notify Midmark
immediately. If more time is needed for the customer’s decision to proceed, inform Midmark Dispatch at 937.688.9175 or
dispatch@midmark.com. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at
844-856-1232, option 4. Thank you!
Ship Exchanged Open 745682 014-0653-00 1.00000
Ship Exchanged Open 745682 014-0619-00 1.00000
Order No: 747010
Customer PO No: SR1512500
Customer: Southern Vet dba Briargrove Anml Cl
Service Request NO: 1512500
Ship To Name: York Veterinary Services
Ship To Address: 889 Hwy 321 Bypass
Ship To City/State: YORK, SC 29745
Waybill (Tracking #): 1ZE444250372333898
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 08-JAN-2026
LINE NO: 1.1 QTY: 1 ITEM: 002-1499-00 SERIAL #: DESCRIPTION: KIT, LED SCALER TUBING REPLACEMENT
12/30 MOwens Called and spoke to Amanda Owens. She received the parts and will have them ready for when the tech arrives. confirmed the schedule date for this Friday 1/2 with arrival around 10am.
12/24/2025 JRolston - Per UPS, ETA on wb 1ZE444250347250391 is Monday, 12/29. Updated work order accordingly.
12/23/2025jsells
spoke with Amanda, and I gave her the work order number and told her a coordinator will call to schedule the visit
🔧Work Performed
1/2/26- EColon- Arrived on-stie, checked in with front desk and received parts. Checked functionality of bleed valve, bleed valve stays open and does not allow pressure to build up in unit. Removed bleed valve and replaced with new valve. Checked valve for functionality of valve. Pressure was able to build up. Completed function check of hand pieces. Scaler tubing looks to have exposed wiring which was covered with a secondary wrap. Called tech support to get quote sent to customer. Repair complete
🔍Technician Findings
bleed valve stays open
⚠️Problem Description
Zone 2
NWD Bleeder valve issue.
If the tech can come on a Wednesday or Friday would be best. If part(s) are identified after speaking with Midmark Tech
Service, the Service Company Tech must contact the POC for authorization before ordering. Once approved, notify Midmark
immediately. If more time is needed for the customer’s decision to proceed, inform Midmark Dispatch at 937.688.9175 or
dispatch@midmark.com. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at
844-856-1232, option 4. Thank you!
Ship Exchanged Open 745682 014-0653-00 1.00000
Ship Exchanged Open 745682 014-0619-00 1.00000
📄Description
Midmark VetPro 1000 (Series) Mobile Delivery System (8000-001, 8000-002, 8000-003, 8000-004, 8000-005, 8000-006,8000-006S, 8000-007, 8000-007S, 8000-008, 8000-008S)
📋
Outbound to +18036756474
Completed Dec 30, 2025
Called and spoke to Amanda Owens. She received the parts and will have them ready for when the tech arrives. confirmed the schedule date for this Friday 1/2 with arrival around 10am.
📋
Outbound to +18036756474
Completed Dec 23, 2025
spoke with Amanda, and I gave her the work order number and told her a coordinator will call to schedule the visit
📅
WO-01327731 - Repair - VetPro 1000 (Series) - YORK - York Veterinary Services
Jan 2, 2026 10:00am – 12:00pm
Work Order: WO-01327731
Account: MIDMARK
Customer Case Number: SR 1512500 WO-00140126
Location: York Veterinary Services
Address: 889 Hwy 321 Bypass, YORK, SC 29745
Manufacturer: Midmark Medical
Model #: VetPro 1000 (Series)
Serial #: V2386449
Contact Name: Amanda Owens
Contact Phone: (80
PDF
SRA_WO-00140126_ver1
Dec 23, 2025
PDF
SRA_WO-00140126_ver1
Jan 2, 2026
Timeline
📞
Case Linked Dec 22, 4:45 PM
Case Number:00553657
Subject:Midmark Service Request Dispatch Authorization - WO-00140126