Q-00031571
Follow up to WO-01318444
Inspection #: 31648
Asset ID: 070840583
Serial #: 070840583
Model: Stryker Medical - 6500 PowerPro
Notes: needs thin hydraulic hose Parts Needed- Emsar to follow up with quote for needed replacement part. Out of tolerance.
Part needed
1ea 6500-001-211
2/24 KSmith -- Per Richard, "The ambulance with the power stretcher is 83-56. "
2/24/26 RBerry- Updated due date based on parts. Removed delay code.
2/24 KSmith -- Scheduled for Monday with Richard. 9-11am
The stretcher will be at 200 Memorial Dr.
The new fire headquarters building.
2/24 KSmith -- Sent email to schedule for 3/2
🔧Work Performed
Replaced thin hydraulic hose. While on site, I noticed that the battery wedge was broken. Replaced battery wedge lock. 6500-001-139. Unit now passes functional testing and has been returned to service.
🔍Technician Findings
Replaced thin hydraulic hose. While on site, I noticed that the battery wedge was broken. Reached out to Ashley who stated that this customer is basically never an issue. Since the part is relatively inexpensive, she suggested I replace it, because the history of this customer shows that they have never rejected a repair.
Replaced battery wedge lock. 6500-001-139
Unit now passes functional testing and has been returned to service.
⚠️Problem Description
Q-00031571
Follow up to WO-01318444
Inspection #: 31648
Asset ID: 070840583
Serial #: 070840583
Model: Stryker Medical - 6500 PowerPro
Notes: needs thin hydraulic hose Parts Needed- Emsar to follow up with quote for needed replacement part. Out of tolerance.
Part needed
1ea 6500-001-211 https://www.ebiotrack.com/workorder.php?wo=70528
📄Description
Stryker 6506 Power-PRO XT Power Cot
📧
Email:Re: [EXTERNAL] RE: [EXTERNAL] Asbury Park Fire Department -- EMS Repair -- WO-01327743
Completed Feb 24, 2026
From: Richard.Dreyer@asburyparkfd.gov
To: ksmith@emsar.com
The ambulance with the power stretcher is 83-56.
Richard A. Dreyer II
Battalion Chief
Fire Department, City of Asbury Park
****************************************
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📧
Email:Re: [EXTERNAL] Asbury Park Fire Department -- EMS Repair -- WO-01327743
Completed Feb 24, 2026
From: Richard.Dreyer@asburyparkfd.gov
To: ksmith@emsar.com
Yes Monday is good.
Thank you.
The stretcher will be at 200 Memorial Dr.
The new fire headquarters building.
I will find out the ambulance number and send it by noon if nothing major happens.
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Tuesday, February 24, 2026 8:29 AM
To: Richard Dreyer <Richard.Dreyer@asburyparkfd.gov>
Subject: [EXTERNAL] Asbury Park Fire Department -- EMS Repair --
📧
Email: Asbury Park Fire Department -- EMS Repair -- WO-01327743
Completed Feb 24, 2026
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Asbury Park Fire Department -- EMS Repair -- WO-01327743
Body:
Good Morning Richard,
The parts for the repair of your power pro unit have shipped and are scheduled to arrive Thursday.
Would Monday, March 2nd work for the technician to come onsite and service the unit?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
EAST DISTRICT COORDINATOR
937-366-1038
877-323-6728 EXT 238
KSMITH@EMSAR.COM.
WWW.EMSAR.
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 17, 2026
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01327743Location: Asbury Park Fire DepartmentAddress: 800 MAIN ST. Asbury Park, NJ 07712Device: 6506 Power-PRO XT 070840583Problem Description: Q-00031571
Follow up to WO-01
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 10, 2026
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01327743Location: Asbury Park Fire DepartmentAddress: 800 MAIN ST. Asbury Park, NJ 07712Device: 6506 Power-PRO XT 070840583Problem Description: Q-00031571
Follow up to WO-01
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 3, 2026
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01327743Location: Asbury Park Fire DepartmentAddress: 800 MAIN ST. Asbury Park, NJ 07712Device: 6506 Power-PRO XT 070840583Problem Description: Q-00031571
Follow up to WO-01
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 27, 2026
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01327743Location: Asbury Park Fire DepartmentAddress: 800 MAIN ST. Asbury Park, NJ 07712Device: 6506 Power-PRO XT 070840583Problem Description: Q-00031571
Follow up to WO-01
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 20, 2026
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01327743Location: Asbury Park Fire DepartmentAddress: 800 MAIN ST. Asbury Park, NJ 07712Device: 6506 Power-PRO XT 070840583Problem Description: Q-00031571
Follow up to WO-01
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 13, 2026
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01327743Location: Asbury Park Fire DepartmentAddress: 800 MAIN ST. Asbury Park, NJ 07712Device: 6506 Power-PRO XT 070840583Problem Description: Q-00031571
Follow up to WO-01
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 6, 2026
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01327743Location: Asbury Park Fire DepartmentAddress: 800 MAIN ST. Asbury Park, NJ 07712Device: 6506 Power-PRO XT 070840583Problem Description: Q-00031571
Follow up to WO-01
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 30, 2025
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01327743Location: Asbury Park Fire DepartmentAddress: 800 MAIN ST. Asbury Park, NJ 07712Device: 6506 Power-PRO XT 070840583Problem Description: Q-00031571
Follow up to WO-01
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 23, 2025
To: richard.dreyer@cityofasburypark.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01327743Location: Asbury Park Fire DepartmentAddress: 800 MAIN ST. Asbury Park, NJ 07712Device: 6506 Power-PRO XT 070840583Problem Description: Q-00031571
Follow up to WO-01
Feb 24, 2026 9:03am
@Natosha Beierschmitt Richard advised the address needs updated.
The stretcher will be at 200 Memorial Dr.
The new fire headquarters building.
📅
WO-01327743 - Repair - 6506 Power-PRO XT - Asbury Park - Asbury Park Fire Department - Memorial Dr.
Mar 2, 2026 10:00am – 11:00am
Work Order: WO-01327743
Account: ASBURY PARK FIRE DEPARTMENT
Customer Case Number:
Location: Asbury Park Fire Department - Memorial Dr.
Address: 200 Memorial Dr., Asbury Park, NJ 07712
Manufacturer: Stryker Medical EMS
Model #: 6506 Power-PRO XT
Serial #: 070840583
Contact Name: Richard Dreyer
Cont
Timeline
📞
Case Linked Dec 10, 7:01 PM
Case Number:00550779
Subject:Follow up to WO-01318444
Status:Closed
⚠️9.6 business days
📋
▶
2
Work Order Created Dec 23, 9:56 AM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Jessica Sells
From:Entered
To:L2 Screening
Duration in Previous:0m
📦
▶
2
Parts Requested Dec 23, 10:04 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:7m
🚨41.0 business days
📅
Status: Ready for Scheduling by Audrey TharpFeb 23, 8:47 AM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:61d 22h
👷
▶
2
Technician Assigned Feb 23, 11:32 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:2h 45m
🔩
2x Parts Added Feb 23, 11:45 AM
Type:Parts, Expenses
Status:Open
Qty:1
🗓️
▶
2
Status: Scheduled Feb 24, 9:03 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-03-02T15:00:00.000+0000
🆕
Status: Entered by Kourtney SmithFeb 24, 3:41 PM
From:Scheduled
To:Entered
Duration in Previous:6h 38m
📅
Status: Ready for Scheduling by Jessica SellsFeb 25, 11:56 AM