12/23/25 AJinerson - Received missed call/VM from Omayra regarding scheduling. Called back and confirmed w/ Omayra to schedule tech visit for Friday, 12/26 with eta between 11am-12pm (tech will be 1 min down the road at first stop this day).
onsite contact: Omayra (407) 438-5858 or 570-664-4402.
12/23/25 AJinerson - Called customer to schedule tech visit. Spoke with Vanessa (operator) who transferred me to site to schedule tech visit. Spoke with Chris onsite who was checking to see if Omayra is available to schedule. Was transferred to Omayra's VM and left VM regarding scheduling.
🔧Work Performed
12/2625 AMW - Located and assembled both BP machines and roll stands. Performed incoming inspection on both machines. BOTH PASS. Notified POC of inspection findings and completion.
🔍Technician Findings
12/2625 AMW - Perform incoming inspection on both BP machines. Notify POC of equipment status.
⚠️Problem Description
New Miscellaneous Equipment Inspection
Riester RBP 100 model (2 units)
https://www.ebiotrack.com/inspection.php?iid=32058
📋
Outbound to +14074385858
Completed Dec 23, 2025
12/23/25 AJinerson - Received missed call/VM from Omayra regarding scheduling. Called back and confirmed w/ Omayra to schedule tech visit for Friday, 12/26 with eta between 11am-12pm (tech will be 1 min down the road at first stop this day).
onsite contact: Omayra (407) 438-5858 or 570-664-4402.
📋
Outbound to +14074385858
Completed Dec 23, 2025
📋
Outbound to +14074385858
Completed Dec 23, 2025
12/23/25 AJinerson - Called customer to schedule tech visit. Spoke with Vanessa (operator) who transferred me to site to schedule tech visit. Spoke with Chris onsite who was checking to see if Omayra is available to schedule. Was transferred to Omayra's VM and left VM regarding scheduling.
📅
WO-01327861 - Misc. Inspection - Orlando - CenterWell - Family Physicians of Hunter's Creek
Dec 26, 2025 11:00am – 12:00pm
Work Order: WO-01327861
Account: CenterWell (Humana)
Customer Case Number:
Location: CenterWell - Family Physicians of Hunter's Creek
Address: 14075 S. Town Loop Blvd, Orlando, FL 32837
Manufacturer:
Model #:
Serial #:
Contact Name: Omayra Mena
Contact Phone: 4074385858
Contact Email: omena@cent
📅
🚗 Travel Time - WO
Dec 26, 2025 10:30am – 11:00am
Work Order: WO-01327861
Account: CenterWell (Humana)
Customer Case Number:
Location: CenterWell - Family Physicians of Hunter's Creek
Address: 14075 S. Town Loop Blvd, Orlando, FL 32837
Manufacturer:
Model #:
Serial #:
Contact Name: Omayra Mena
Contact Phone: 4074385858
Contact Email: omena@cent
Timeline
📞
Case Linked Dec 23, 11:29 AM
Case Number:00553810
Subject:CenterWell - Family Physicians of Hunter's Creek
Status:Closed
📋
▶
4
Work Order Created Dec 23, 2:58 PM
Work Order Created → Status: Ready for Scheduling → Status: Assigned → Technician Assigned
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling
To:Assigned
Duration in Previous:2m
👷
Technician Assigned by Abby Jinerson
Technician:Anthony Wright
📅
▶
2
Dispatch Scheduled Dec 23, 3:21 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Ben Saur
From:Assigned
To:Scheduled
Duration in Previous:19m
⏳4.0 business days
🔧
Status: Tech On Site by Anthony WrightDec 26, 10:55 AM
From:Scheduled
To:Tech On Site
Duration in Previous:2d 19h
⏱️
5x Labor Added Dec 26, 11:03 AM
Type:Labor, Travel
Status:Open
Qty:0.25, 1.5, 3
✔️
Status: Completed by Anthony WrightDec 26, 4:15 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:5h 20m
⏳2.0 business days
📄
▶
3
Status: Ready to Bill Dec 29, 3:27 PM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:2m
🧾
Invoice Created
Invoice Number:SM-250095
Bottlenecks
Scheduled
Duration: 3.5 business days (threshold: 2.0 business days)
Exceeded by 1.5 business days
Closed
Duration: 1.3 business days (threshold: 1.0 business days)