Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 104
https://www.ebiotrack.com/inspection.php?iid=32063
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Inspection Flag: This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
3/2/26 RBerry- Updated serviced date to match work details.
2/27/26 EBar.
WO doesn't allow to added the Travel inspection time and inspection time.
txt to Mark and Abby.
22/17/26 AJinerson - Received email confirmation from Kenneth Ortiz to schedule for 2/27 between 9am-11am.
2/13/26 AJinerson - Sent email to Kenneth Ortiz offering tech visit on Fri. 2/27 with eta between 9am-11am.
2/13/26 AJinerson - Called site to follow up and schedule tech visit. Spoke with operator George who placed me on hold to see if they could get in contact with site to transfer us. Spoke with staff who informed me new manager is on PTO this week, and Yartiza no longer with this site.
New manager/POC onsite:
Kenneth Ortiz
kortiz2@convivasolutions.com
12/31/25 AJinerson - Sent scheduling email to Yaritza asking what dates in Feb. 2026 work best for them to schedule service.
12/31/25 AJinerson -Called site to schedule tech visit. Went through prompts to speak w/ someone, but messaging system disconnected itself after choosing prompt for operator.
🔧Work Performed
02/27/2026 EBar.
I have carried out the annual biomedical equipment inspection for the entire site Conviva location. Biomedical equipment that was found by this inspection time, those were tested and labeled. Units that were not present for any circumstance were archived.
🔍Technician Findings
02/27/2026 EBar.
Site scheduled to perform annual biomedical equipment. Al units must be added to EBT Inventory System.
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 104
https://www.ebiotrack.com/inspection.php?iid=32063
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Inspection Flag: This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📧
Email:RE: EMSAR Service Request - Conviva North Homestead #1911 - 650 North Homestead Blvd. Homestead, FL 33030 - WO-01328029
Completed Feb 17, 2026
From: kortiz2@convivasolutions.com
To: abby.jinerson@emsar.com, mrubio@convivasolutions.com
Thanks Abby! Looping in our Lead MA @Marina Rubio <mailto:mrubio@convivasolutions.com> just in case.
Kind Regards,
Kenneth Ortiz
Center Administrator
692 N. Homestead Blvd. Homestead, Fl 33030
Ph: 786-243-5900
Kortiz2@convivasolutions.com <mailto:Kortiz2@convivasolutions.com>
<https://protect.checkpoint.com/v2/r01/___https://inspirewellness.sharepoint.com/sit
📧
Email:RE: EMSAR Service Request - Conviva North Homestead #1911 - 650 North Homestead Blvd. Homestead, FL 33030 - WO-01328029
Completed Feb 17, 2026
From: abby.jinerson@emsar.com
To: kortiz2@convivasolutions.com
Good afternoon, Kenneth,
We have our technician, Elkin Barahona, scheduled to visit on Friday, 2/27 with arrival between 9:00 a.m. – 11:00 a.m.
Please let us know if there are any additional arrival instructions that we should make note of for this visit. Thank you for confirming!
Best Regards,
Abby Jinerson
Account Service Coordinator
Work Phone: (512) 593-6038
abby.jinerson@emsar.com <
📧
Email:RE: EMSAR Service Request - Conviva North Homestead #1911 - 650 North Homestead Blvd. Homestead, FL 33030 - WO-01328029
Completed Feb 17, 2026
From: kortiz2@convivasolutions.com
To: abby.jinerson@emsar.com
Hello Abby,
This works for us!
Kind Regards,
Kenneth Ortiz
Center Administrator
692 N. Homestead Blvd. Homestead, Fl 33030
Ph: 786-243-5900
Kortiz2@convivasolutions.com <mailto:Kortiz2@convivasolutions.com>
<https://protect.checkpoint.com/v2/r01/___https://inspirewellness.sharepoint.com/sites/PrimaryCareOrganization2/SitePages/EMR-Modernization.aspx___.YzJ1OmVtc2FyMTpjOm86ZDU1ZjJl
📧
Email:EMSAR Service Request - Conviva North Homestead #1911 - 650 North Homestead Blvd. Homestead, FL 33030 - WO-01328029
Completed Feb 13, 2026
From: abby.jinerson@emsar.com
To: kortiz2@convivasolutions.com
Good afternoon, Kenneth,
I’m following up to schedule our technician’s visit for the Annual Inspection Service on the medical equipment at the below location.
Conviva North Homestead #1911 - 650 North Homestead Blvd. Homestead, FL 33030
We currently have our technician available to visit on Friday, 2/27 with estimated arrival between 9:00 a.m. – 11:00 a.m.
Please let us know if this date/time
📋
Outbound to +17862435900
Completed Feb 13, 2026
2/13/26 AJinerson - Called site to follow up and schedule tech visit. Spoke with operator George who placed me on hold to see if they could get in contact with site to transfer us. Spoke with staff who informed me new manager is on PTO this week, and Yartiza no longer with this site.
New manager/POC onsite:
kortiz2@convivasolutions.com
Kenneth Ortiz
📋
Outbound to +13059908791
Completed Dec 31, 2025
12/31/25 AJinerson -Called site to schedule tech visit. Went through prompts to speak w/ someone, but messaging system disconnected itself after choosing prompt for operator.
📧
Email: EMSAR Service Request - Conviva North Homestead #1911 - 650 North Homestead Blvd. Homestead, FL 33030 - WO-01328029
Completed Dec 31, 2025
To: ymirabal@convivasolutions.com
CC:
BCC: abby.jinerson@emsar.com
Attachment: --none--
Subject: EMSAR Service Request - Conviva North Homestead #1911 - 650 North Homestead Blvd. Homestead, FL 33030 - WO-01328029
Body:
Good afternoon, Yaritza,
I'm reaching out to schedule our technician's visit for the Annual Inspection Service on the medical equipment at the below location.
Conviva North Homestead #1911 - 650 North Homestead Blvd. Homestead, FL 33030
We currently have our technician a
📅
WO-01328029 - Inspection - Homestead - Conviva North Homestead #1911
Feb 27, 2026 9:00am – 5:00pm
Work Order: WO-01328029
Account: Conviva Care Solutions (Humana)
Customer Case Number:
Location: Conviva North Homestead #1911
Address: 650 North Homestead Blvd., Homestead, FL 33030
Manufacturer:
Model #:
Serial #:
Contact Name: Yaritza Mirabal
Contact Phone: 786-243-5900
Contact Email: ymiraba
Timeline
📞
Case Linked Dec 24, 6:00 AM
Case Number:00554058
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 24, 10:42 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️5.0 business days
👷
▶
2
Technician Assigned Dec 31, 4:59 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling
To:Assigned
Duration in Previous:7d 6h
🚨31.9 business days
🗓️
▶
2
Status: Scheduled Feb 17, 1:28 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Abby Jinerson
Scheduled For:2026-02-27T14:00:00.000+0000
⚠️9.0 business days
🔧
Status: Tech On Site by Elkin BarahonaFeb 27, 7:55 AM
From:Scheduled
To:Tech On Site
Duration in Previous:9d 18h
🚗
2x Travel Added Feb 27, 12:51 PM
Type:Travel
Status:Open
Qty:60
⏳2.0 business days
📅
Status: Ready for Scheduling by Mark FranksMar 2, 9:35 AM
From:Tech On Site
To:Ready for Scheduling
Duration in Previous:3d 1h
⏱️
3x Labor Added Mar 2, 9:57 AM
Type:Labor
Status:Open
Qty:1.5, 8
✔️
Status: Completed by Mark FranksMar 2, 10:10 AM
From:Ready for Scheduling, Completed
To:Completed, Closed
Duration in Previous:35m, 0m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Mar 4, 12:28 PM
Status: Ready to Bill → Invoice Created
🧾
Invoice Created
Invoice Number:SM-255555
Bottlenecks
Ready for Scheduling
Duration: 5.0 business days (threshold: 1.0 business days)
Exceeded by 4.0 business days
Assigned
Duration: 31.3 business days (threshold: 4.0 business hours)
Exceeded by 30.8 business days
Scheduled
Duration: 8.7 business days (threshold: 2.0 business days)
Exceeded by 6.7 business days
Tech On Site
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)