2/17 MOwens Called to spoke to Angel Allen. Scheduled the inspection visit for Wed. 2/25 with eta between 8-9am.
2/5 MOwens Called to speak to Angel Allen. Was not able to leave a vm for her to call back. Sent email also.
🔧Work Performed
2-25-26 CTM - Performed Annual Inspection on all medical equipment located . Total of 33 pieces inspected . ALL PASS. Notified POC Angel Allen of findings and completion
🔍Technician Findings
2-25-26 CTM - Perform Annual Inspection on all medical equipment located . Notify POC Angel Allen of findings and completion
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 41
https://www.ebiotrack.com/inspection.php?iid=32066
📋
Outbound to +19195034103
Completed Feb 17, 2026
Called to spoke to Angel Allen. Scheduled the inspection visit for Wed. 2/25 with eta between 8-9am.
From: mowens@emsar.com
To: angelallen@fastmed.com
Angel
The annual inspection for this location is due by the end of Feb. Can we schedule for any day during the week of 2/23?
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
📋
Outbound to +13365922230
Completed Feb 5, 2026
Called to speak to Angel Allen. Was not able to leave a vm for her to call back.
Work Order: WO-01328040
Account: FMBCNC, LLC
Customer Case Number:
Location: FastMed - Roxboro (3300-3347)
Address: 910 N Madison Blvd, Suite B, Roxboro, NC 27573
Manufacturer:
Model #:
Serial #:
Contact Name: Angel Allen
Contact Phone: 336-592-2230
Contact Email: angelallen@fastmed.co
Timeline
📞
Case Linked Dec 24, 6:00 AM
Case Number:00554061
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 24, 11:10 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳2.0 business days
👷
▶
2
Technician Assigned Dec 26, 2:23 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:2d 3h
🚨35.0 business days
🗓️
▶
2
Status: Scheduled Feb 17, 12:12 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-02-25T13:00:00.000+0000
📅
Dispatch Scheduled by Melissa OwensFeb 18, 11:02 AM
Scheduled For:2026-02-25T15:00:00.000+0000
⚠️6.0 business days
⏱️
▶
2
2x Labor Added Feb 25, 10:54 AM
2x Labor Added → Status: Tech On Site
🔧
Status: Tech On Site by Christopher Morning
From:Scheduled
To:Tech On Site
Duration in Previous:7d 22h
⏱️
▶
2
Labor Added Feb 25, 12:25 PM
Labor Added → Status: Completed
✔️
Status: Completed by Christopher Morning
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:1h 30m
⏳4.0 business days
📄
▶
2
Status: Ready to Bill Mar 2, 9:54 AM
Status: Ready to Bill → Invoice Created
🧾
Invoice Created
Invoice Number:SM-255312
Bottlenecks
Ready for Scheduling
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 7.8 business hours
Assigned
Duration: 34.6 business days (threshold: 4.0 business hours)
Exceeded by 34.1 business days
Scheduled
Duration: 6.8 business days (threshold: 2.0 business days)
Exceeded by 4.8 business days
Closed
Duration: 3.8 business days (threshold: 1.0 business days)