1/30 MOwens Sent reply to Shonnel to schedule the inspection for Wed. 2/18 between 1pm-5pm
1/29 MOwens Shonnel Atkins replied back that he is the POC for this location as well as Chester VA. He said any day between Tue-Thurs works to schedule.
1/28 MOwens Sent email to Shonnel asking what days are the best to schedule the inspection for in Feb.
2-17-26 CTM - Performed Annual Inspection on all medical equipment located. Total of 51 pieces of equipment inspected . ALL PASS. Notified POC Shonnel Atkins of findings and completion .
🔍Technician Findings
2-17-26 CTM - Perform Annual Inspection on all medical equipment located. Notify POC Shonnel Atkins of findings and completion .
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
57 Pcs
https://www.ebiotrack.com/inspection.php?iid=32122
📧
Email
Completed Jan 30, 2026
1/30 MOwens Sent reply to Shonnel to schedule the inspection for Wed. 2/18 between 1pm-5pm
From: mowens@emsar.com
To: shonnel.atkins@hcahealthcare.com
Shonnel
I am reaching out as it is time again in Feb. To complete the annual inspection on the tagged medical equipment at this location. Do you still need to schedule for a day that is not a Mon or Friday in Feb? That was the case last year. Please call or respond to let me know.
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
📅
WO-01328196 - Inspection - Prince George - CareNow - Colonial Heights #22672
Feb 18, 2026 1:00pm – 5:00pm
Work Order: WO-01328196
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Colonial Heights #22672
Address: 4600 Puddledock Rd, Prince George, VA 23875
Manufacturer:
Model #:
Serial #:
Contact Name: Letha Green
Contact Phone: 8047048655
Contact Email: letha.green@hcahealthcare.co
Timeline
📞
Case Linked Dec 28, 6:00 AM
Case Number:00554466
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Dec 29, 10:42 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️5.0 business days
👷
▶
2
Technician Assigned Jan 2, 3:40 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:4d 4h
🚨21.0 business days
🗓️
▶
2
Status: Scheduled Jan 30, 2:14 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-02-18T18:00:00.000+0000
🚨14.0 business days
⏱️
▶
2
2x Labor Added Feb 18, 11:52 AM
2x Labor Added → Status: Tech On Site
🔧
Status: Tech On Site by Christopher Morning
From:Scheduled
To:Tech On Site
Duration in Previous:18d 21h
⏱️
Labor Added Feb 18, 1:53 PM
Type:Labor
Status:Open
Qty:2.25
⏱️
▶
2
2x Labor Added Feb 18, 4:27 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by Christopher Morning
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:4h 34m, 0m
⏳3.9 business days
📄
▶
2
Status: Ready to Bill Feb 23, 9:49 AM
Status: Ready to Bill → Invoice Created
🧾
Invoice Created
Invoice Number:SM-254639
Bottlenecks
Ready for Scheduling
Duration: 5.0 business days (threshold: 1.0 business days)
Exceeded by 4.0 business days
Assigned
Duration: 20.4 business days (threshold: 4.0 business hours)
Exceeded by 19.9 business days
Scheduled
Duration: 13.6 business days (threshold: 2.0 business days)
Exceeded by 11.6 business days
Closed
Duration: 3.3 business days (threshold: 1.0 business days)