4/15 MOwens Adam replied back that 4/21-4/23 for the repairs/ PMs is good with him.
4/15 MOwens Sent email to Adam asking to schedule the repairs and continuing the PMs starting on 4/21-4/23 if needed.
4/8 MOwens Still waiting for parts on WO-01362819. Adam wants to complete all repairs/ PMs on same visit.
3/31 MOwens FSE is not finished with the PM will reschedule for another day with Adam.
3/20 MOwens Adam replied back that starting on 3/30 works for the PM service.
3/20 MOwens Sent email to Adam asking about scheduling the PM starting on 3/30
3/6 MOwens Called to speak to Adam Zwislewski. Left a vm for him to call back to schedule the PM service during March.
2/18/26 NatoshaB - updated due date to 3/31/26 to align PMs - last serviced Sept 2025 (OG due end of Feb).
2/2/26 RBerry- Please correct order type. Thank you!
🔧Work Performed
Stryker Medical - 6371 Wall Mount
Serial #: 161141926 - Asset ID: 13392316
Stryker Medical - 6392 PerformanceLoad
Serial #: 2018000900299 - Asset ID: 13279196
Stryker Medical - 6086 PerformancePro
Serial #: 100940823 - Asset ID: 13279189
Stryker Medical - 6392 PerformanceLoad
Serial #: 2020000900099 - Asset ID: 13279206
Stryker Medical - 6500 PowerPro
Serial #: 060739690 - Asset ID: 13279205
Stryker Medical - 6086 PerformancePro
Serial #: 2003003800031 - Asset ID: 13279195
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: L-700629 - Asset ID: 13279192
Stryker Medical - 6392 PerformanceLoad
Serial #: 2019001000065 - Asset ID: 13279191
Stryker Medical - 6500 PowerPro
Serial #: 150139066 - Asset ID: 13279226
Stryker Medical - 6392 PerformanceLoad
Serial #: 2018000900344 - Asset ID: 13279227
Stryker Medical - 6392 PerformanceLoad
Serial #: 2020000900098 - Asset ID: 13392315
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 16N-355273 - Asset ID: 13279209
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 16N-355375 - Asset ID: 13392313
Stryker Medical - 6086 PerformancePro
Serial #: 2003003800030 - Asset ID: 13279228
Stryker Medical - 6392 PerformanceLoad
Serial #: 2019000900456 - Asset ID: 13279229
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 15N-341489 - Asset ID: 13279193
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 15N-339886 - Asset ID: 13107447
Stryker Medical - 6506 PowerPro
Serial #: 150139073 - Asset ID: 13279207
Stryker Medical - 6371 Wall Mount
Serial #: 2005011200006 - Asset ID: 13279210
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 15N-341487 - Asset ID: 13279211
Ferno Washington Inc - 185 Stat Trac Series
Serial #: 15C-117153 - Asset ID: 13279212
Ferno Washington Inc - POWERFlexx (Series)
Serial #: 15N-341486 - Asset ID: 13279197
Stryker Medical - 6082 MX-Pro R3
Serial #: 0912392831 - Asset ID: 13279201
Stryker Medical - 6082 MX-Pro R3
Serial #: 030439127 - Asset ID: 13279203
Stryker Medical - 6083 MX-Pro Bariatric
Serial #: 130441209 - Asset ID: 13279242
Ferno Washington Inc - 185 Stat Trac Series
Serial #: 16C-119514 - Asset ID: 13279104
Ferno Washington Inc - 185 Stat Trac Series
Serial #: 17C-137219 - Asset ID: 13279199
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 15N-339887 - Asset ID: 13279218
Ferno Washington Inc - 185 Stat Trac Series
Serial #: 16C-119516 - Asset ID: 13279219
Stryker Medical - 6086 PerformancePro
Serial #: 2003003800025 - Asset ID: 13107451
Stryker Medical - 6392 PerformanceLoad
Serial #: 2018000900372 - Asset ID: 13279239
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 15N-341491 - Asset ID: 13392314
Ferno Washington Inc - 185 Stat Trac Series
Serial #: 16C-128849 - Asset ID: 13279233
Ferno Washington Inc - 185 Stat Trac Series
Serial #: 16C-XXXXXX - TRUCK HA-27 - HEALTHFLEET AMBULANCE - Asset ID: 13279241
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 16N-355270 - Asset ID: 13279236
Stryker Medical - 6506 PowerPro
Serial #: 080139565 - Asset ID: 13279204
Ferno Washington Inc - 185 Stat Trac Series
Serial #: 16C-124110 - Asset ID: 13279237
Ferno Washington Inc - 185 Stat Trac Series
Serial #: 13C-085111 - Asset ID: 13279198
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 16N-355274 - Asset ID: 13279240
Stryker Medical - 6086 PerformancePro
Serial #: 2003003800032 - Asset ID: 13279213
Stryker Medical - 6392 PerformanceLoad
Serial #: 2018000900763 - Asset ID: 13279186
Stryker Medical - 6392 PerformanceLoad
Serial #: 2019000900213 - Asset ID: 13279214
Stryker Medical - 6392 PerformanceLoad
Serial #: 2018000900298 - Asset ID: 13279221
Stryker Medical - 6500 PowerPro
Serial #: 090740457 - Asset ID: 13279220
Stryker Medical - 6506 PowerPro
Serial #: 180739402 - Asset ID: 13279222
Stryker Medical - 6392 PerformanceLoad
Serial #: 2020000900094 - Asset ID: 13279223
Stryker Medical - 6392 PerformanceLoad
Serial #: 2020000900095 - Asset ID: 13279216
Stryker Medical - 6086 PerformancePro
Serial #: 2003003800027 - Asset ID: 13279215
Stryker Medical - 6392 PerformanceLoad
Serial #: 2020000900096 - Asset ID: 13279235
Stryker Medical - 6086 PerformancePro
Serial #: 2003003800026 - Asset ID: 13279234
Stryker Medical - 6392 PerformanceLoad
Serial #: 2018000900366 - Asset ID: 13279188
Stryker Medical - 6086 PerformancePro
Serial #: 100840394 - Asset ID: 13279185
Stryker Medical - 6086 PerformancePro
Serial #: 2003003800029 - Asset ID: 13279224
Stryker Medical - 6371 Wall Mount
Serial #: TRUCK HA-9 - HEALTHFLEET AMBULANCE - Asset ID: 13279225
Stryker Medical - 6392 PerformanceLoad
Serial #: 2018000900764 - Asset ID: 13107452
Ferno Washington Inc - Model 35-P (series)
Serial #: L-703932 - Asset ID: 13279230
Stryker Medical - 6086 PerformancePro
Serial #: 2003003800028 - Asset ID: 13279238
Stryker Medical - 6083 MX-Pro Bariatric
Serial #: 050139992 - Asset ID: 13279200
Ferno Washington Inc - Model 35-X ProFlexx
Serial #: 15N-339879 - Asset ID: 13279217
🔍Technician Findings
VEHICLES 19, 27, 30 OOS BUT LIKELY TO BE BACK BY NEXT DATE ON SITE, THURSDAY APRIL 9THInspection Report SentTHANKS - View Inspection ReportInspection Report SentTHANK YOU. - View Inspection Report
Received Teams message from tech, Chris Galasso, needing the p/n for the red release bolt on the side of the StatTrac he was completing a PM on. Looked through manuals but part was not shown. Broke down build on the AS400. Found and provided p/n 8993347.
📧
Email
Completed Apr 15, 2026
4/15 MOwens Adam replied back that 4/21-4/23 for the repairs/ PMs is good with him.
📧
Email
Completed Apr 8, 2026
4/8 MOwens Still waiting for parts on WO-01362819. Adam wants to complete all repairs on same visit.
📧
Email:Healthfleet Ambulance Ft Washington PA Semi Annual PM
Completed Mar 20, 2026
From: mowens@emsar.com
To: adam.zwislewski@healthfleetambulance.com
Adam
I have the 6-month PM work order for this location that is due by the end of March. Can we schedule the PM visit starting on Mon. 3/30?
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
📋
Outbound to +12676403495
Completed Mar 6, 2026
Called to speak to Adam Zwislewski. Left a vm for him to call back to schedule the PM service during March.
Feb 18, 2026 3:45pm
@Melissa Owens @Rhea Berry Please push the due date of this WO and WO-01328244 to 3/31 because they last had service in Sept. cc: @Natosha Beierschmitt
📅
WO-01328239 - Preventive Maintenance - DD: 3/31/2026 - - Fort Washington - Healthfleet Ambulance
Apr 21, 2026 9:00am – 5:00pm
Work Order: WO-01328239
Account: HEALTHFLEET AMBULANCE
Customer Case Number:
Location: Healthfleet Ambulance
Address: 270 New Jersey dr., Fort Washington, PA 19034
Manufacturer:
Model #:
Serial #:
Contact Name: Adam Zwislewski
Contact Phone: 2676403495
Contact Email: adam.zwislewski@healthfleeta
Timeline
📞
Case Linked Dec 29, 12:02 AM
Case Number:00554524
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 29, 12:30 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
2
Technician Assigned Jan 2, 4:09 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:4d 3h
🚨21.0 business days
🆕
Status: Entered by Rhea BerryFeb 2, 8:48 AM
From:Assigned
To:Entered
Duration in Previous:30d 16h
📅
Status: Ready for Scheduling by Jessica SellsFeb 2, 9:39 AM
From:Entered
To:Ready for Scheduling
Duration in Previous:50m
👷
▶
2
Technician Assigned Feb 2, 12:02 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:2h 23m
🚨34.0 business days
🗓️
▶
2
Status: Scheduled Mar 20, 3:45 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-03-30T12:00:00.000+0000
⚠️7.0 business days
🔧
Status: Tech On Site by Chris GalassoMar 30, 9:41 AM
From:Scheduled
To:Tech On Site
Duration in Previous:9d 17h
⏱️
3x Labor Added Mar 30, 10:55 AM
Type:Labor, Travel, Expenses
Status:Open
Qty:1.3333333333333
⏱️
2x Labor Added Mar 30, 5:19 PM
Type:Labor, Travel
Status:Open
Qty:1.3333333333333
⏳1.8 business days
⏱️
4x Labor Added Mar 31, 5:35 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:1, 15
⏱️
▶
2
Labor Added Mar 31, 7:51 PM
Labor Added → Status: Tech Off Site
🚗
Status: Tech Off Site by Chris Galasso
From:Tech On Site
To:Tech Off Site
Duration in Previous:1d 10h
⏱️
▶
2
52x Labor Added Mar 31, 7:56 PM
52x Labor Added → Status: 04-Scheduled
📋
Status: 04-Scheduled by Ben Saur
From:Tech Off Site
To:04-Scheduled
Duration in Previous:6m
🔄
Status: Reschedule by Melissa OwensApr 1, 1:40 PM
From:04-Scheduled
To:Reschedule
Duration in Previous:17h 42m
🚨11.0 business days
🗓️
▶
2
Status: Scheduled Apr 15, 12:13 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-04-21T13:00:00.000+0000
⚠️9.0 business days
✔️
Status: Completed by Chris GalassoApr 27, 10:46 AM
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:11d 22h, 0m
⏱️
7x Labor Added Apr 27, 11:01 AM
Type:Labor
Status:Open
Qty:0.33333333333333, 0.16666666666667, 0.5, 0.25
⏳3.0 business days
📄
Status: Ready to Bill by Diane PattonApr 29, 5:50 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:2d 7h, 0m
🚨66.8 business days
🧾
Invoice Created Aug 4, 12:33 PM
Invoice Number:SM-260483
Bottlenecks
Ready for Scheduling
Duration: 3.8 business days (threshold: 1.0 business days)
Exceeded by 2.8 business days
Assigned
Duration: 20.4 business days (threshold: 4.0 business hours)
Exceeded by 19.9 business days
Assigned
Duration: 33.9 business days (threshold: 4.0 business hours)
Exceeded by 33.4 business days
Scheduled
Duration: 6.5 business days (threshold: 2.0 business days)
Exceeded by 4.5 business days
Tech On Site
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Reschedule
Duration: 10.8 business days (threshold: 2.0 business days)
Exceeded by 8.8 business days
Scheduled
Duration: 9.0 business days (threshold: 2.0 business days)
Exceeded by 7.0 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)