2/4/26 AJinerson - Received email back from Reggie confirming rescheduling tech visit Friday, 2/20 with eta between 9am-11am.
2/4/26 AJinerson - Sent email to POC Reggie needing to reschedule, offering tech visit for Friday, 2/20 with eta between 9am-11am.
2/4/26 AJinerson - Placing WO into rescheduled status due to needing to reschedule due to tech covering multiple repairs now.
1/12/26 AJinerson - Sent email back to POC Reggie confirming tech visit for Friday, 2/6 with eta between 8am-10am.
POC onsite:
Arrival instructions:
1/12/26 AJinerson - Received email back from Reggie Baker asking to schedule on Friday, 2/6, they will be open from 7:30am-4:30pm every Friday.
1/2/26 AJinerson - Sent scheduling email to Reggie asking what dates in Feb. would work best for this location to schedule service.
🔧Work Performed
2/20 DI: ARRIVED TO SITE AND CHECKED IN WITH CUSTOMER - COMPLETED ANNUAL INSPECTION SERVICE OF 120 DEVICES (119 PASS / 1 FAIL). VERIFIED THAT ALL DEVICES HAD BEEN LOCATED & INSPECTED. ARCHIVED OLD OR MISSING DEVICES. ADVISED CUSTOMER OF DEVICE STATUS. RETURNED ALL PASSING DEVICES TO SERVICE
🔍Technician Findings
2/20 DI: ANNUAL INSPECTION SERVICE
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
117 Pcs
https://www.ebiotrack.com/inspection.php?iid=32164
📧
Email:RE: Vera Whole Health - West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064 - WO-01328296
Completed Feb 4, 2026
From: abby.jinerson@emsar.com
To: reggie.baker@apree.health
Hi Reggie,
We have our technician, Dylan Ingraham, scheduled to visit the West Marietta location on Friday, 2/20 with arrival between 9:00 a.m. – 11:00 a.m.
Thank you for understanding, and for confirming!
Best Regards,
Abby Jinerson
Account Service Coordinator
Work Phone: (512) 593-6038
abby.jinerson@emsar.com <mailto:abby.jinerson@emsar.com>
www.emsar.com <http://www.emsar.com/>
📧
Email:Re: Vera Whole Health - West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064 - WO-01328296
Completed Feb 4, 2026
From: reggie.baker@apree.health
To: abby.jinerson@emsar.com
Good afternoon Abby,
Thank you for the update. We understand that things come up and appreciate you reaching out to reschedule.
Friday, February 20th works for us. Please go ahead and lock us in for that date for the annual inspection at the West Marietta location.
We look forward to seeing the technician then.
Best regards,
Reggie Baker
Practice Manager
East Point Care Center
3360 Shelby Lane, Suite 1030
Eas
📧
Email:Vera Whole Health - West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064 - WO-01328296
Completed Feb 4, 2026
From: abby.jinerson@emsar.com
To: reggie.baker@apree.health
Good afternoon, Reggie,
I’m reaching out regarding our technician’s service visit for the annual inspection at the location below.
West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064
We originally had this scheduled for Friday, 2/6. Unfortunately, we are needing to reschedule this visit as well, due to unforeseen circumstances.
I do see this site was specifically requesting to schedul
📧
Email:RE: EMSAR Service Request - Vera Whole Health - West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064 - WO-01328296
Completed Jan 12, 2026
From: abby.jinerson@emsar.com
To: reggie.baker@apree.health
Hi Reggie,
We have our technician, Henry Holmes, scheduled to visit the East Point location for their service on Friday, 1/23 with estimated arrival between 9:00 a.m. – 11:00 a.m.
Please let us know if there are any specific arrival instructions that we should make note of for this visit as well. Thank you for confirming!
Best Regards,
Abby Jinerson
Account Service Coordinator
Work Phone: (512
📧
Email:RE: EMSAR Service Request - Vera Whole Health - West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064 - WO-01328296
Completed Jan 12, 2026
From: abby.jinerson@emsar.com
To: reggie.baker@apree.health
Good afternoon, Reggie,
We will have our technician, Henry Holmes, scheduled to visit the West Marietta location for this service on Friday, 2/6 with estimated arrival time between 8:00 a.m. – 10:00 a.m.
Please let us know who the on-site contact will be on this day, along with any further arrival instructions that we should make note of for this visit.
I do see we still need to schedule a service date in Ja
📧
Email:Re: EMSAR Service Request - Vera Whole Health - West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064 - WO-01328296
Completed Jan 12, 2026
From: reggie.baker@apree.health
To: abby.jinerson@emsar.com
Hi Abby,
We would like to propose Friday, February 6th for the inspection. If that doesn't align with your schedule, we have open availability every Friday thereafter from 7:30 AM to 4:30 PM.
Note: I also serve as the manager for our East Point location, located at 3360 Shelby Lane, Suite 1030, East Point, GA 30344.
Reggie Baker
Practice Manager
East Point Care Center
3360 Shelby Lane, Suite 1030
East Point, GA 3
📧
Email: EMSAR Service Request - Vera Whole Health - West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064 - WO-01328296
Completed Jan 2, 2026
To: reggie.baker@apree.health
CC:
BCC: abby.jinerson@emsar.com
Attachment: --none--
Subject: EMSAR Service Request - Vera Whole Health - West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064 - WO-01328296
Body:
Good morning, Reggie,
I'm reaching out to schedule our technician's visit for the Annual Inspection Service on the medical equipment at the below location.
Vera Whole Health - West Marietta - 3625 Dallas Hwy, Building 800 Marietta, GA 30064
We currently have our techn
📅
WO-01328296 - Inspection - Marietta - Vera Whole Health - West Marietta
Feb 20, 2026 9:00am – 4:00pm
Work Order: WO-01328296
Account: Vera Whole Health
Customer Case Number:
Location: Vera Whole Health - West Marietta
Address: 3625 Dallas Hwy, Building 800, Marietta, GA 30064
Manufacturer:
Model #:
Serial #:
Contact Name: Reggie Baker
Contact Phone:
Contact Email: reggie.baker@apree.health
Du
Timeline
📞
Case Linked Dec 29, 6:00 AM
Case Number:00554541
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 29, 3:19 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
2
Technician Assigned Jan 2, 9:39 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling
To:Assigned
Duration in Previous:3d 18h
⚠️7.0 business days
🗓️
▶
2
Status: Scheduled Jan 12, 3:27 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Abby Jinerson
Scheduled For:2026-02-06T14:00:00.000+0000
🚨17.0 business days
🔄
Status: Reschedule by Abby JinersonFeb 4, 10:42 AM