3/16 KKelch called Giselle to schedule for 4/21 between 9 and 11 am. Customer confirmed.
2/2 KKelch placed on hold due to 3 failed attempts to schedule
1/19 KKelch sent Martin an email for scheduling
1/12 KKelch sent Martin an email for scheduling
1/5 KKelch called Martin to schedule for 2/2 between 12 and 2 pm. Left info.
🔧Work Performed
- Inspected equipment found in every exam room
- inspected equipment found in labs
- inspected equipment found in nurse stations
- inspected equipment found in hallways
- inquired of staff where any other equipment might be found
- confirmed with staff that all equipment that is in use has been inspected
- informed staff if any equipment is later found, or pulled from storage, or received from another location, it will require a miscellaneous equipment inspection on a new work order
🔍Technician Findings
Normal equipment conditions
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
37 pcs
https://www.ebiotrack.com/inspection.php?iid=32205
📋
Inbound from +16155581000
Completed Mar 16, 2026
3/16 KKelch called Giselle to schedule for 4/21 between 9 and 11 am. Customer confirmed.
📋
Inbound from +16155581000
Completed Mar 16, 2026
Jisele called to schedule inspection. Transferred to Kaitlyn.
📋
Inbound from +16155581000
Completed Mar 9, 2026
customer wanting to schedule service connected her to coordinator
📧
Email: EMSAR Request for service at CareNow - El Paso #21249
Completed Jan 19, 2026
To: martin.gamboa@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - El Paso #21249
Body:
Hi Martin Gamboa,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - El Paso #21249. This inspection is due in February, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 2/2 with an arrival window betw
📧
Email: EMSAR Request for service at CareNow - El Paso #21249
Completed Jan 12, 2026
To: iacosta@villagemedical.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - El Paso #21249
Body:
Hi Martin Gamboa,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - El Paso #21249. This inspection is due in February, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 2/3 with an arrival window between 9
📧
Email: EMSAR Request for service at CareNow - El Paso #21249
Completed Jan 12, 2026
To: martin.gamboa@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - El Paso #21249
Body:
Hi Martin Gamboa,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - El Paso #21249. This inspection is due in February, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 2/2 with an arrival window betwe
📋
Outbound to +19152064690
Completed Jan 5, 2026
1/5 KKelch called Martin to schedule for 2/2 between 12 and 2 pm. Left info.
📅
WO-01328389 - Inspection - DD: 2/27/2026 - - El Paso - CareNow - El Paso #21249
Apr 21, 2026 10:00am – 1:00pm
Work Order: WO-01328389
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - El Paso #21249
Address: 7845 N. Mesa St., El Paso, TX 79932
Manufacturer:
Model #:
Serial #:
Contact Name: Magaly hernandez
Contact Phone: 9152064690
Contact Email: magaly.hernandez@hcahealthcare.com
Due
Timeline
📞
Case Linked Dec 30, 6:00 AM
Case Number:00554845
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 30, 10:57 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Dec 30, 11:31 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:34m
🚨13.0 business days
👷
Technician Assigned by Kaitlyn KelchJan 16, 1:51 PM