4/3/26 CDempsey- contacted Anthony about Past Scheduled wo. Customer needed to reschedule to today.
3/12 KKelch called Martha to reschedule for 3/26 with arrival between 2:30 and 3:30 pm. Customer confirmed.
2/23 KKelch called Martha to schedule for 3/13 between 9 and 11 am. Customer confirmed.
2/20/26 CDempsey- putting into Reschedule status. Tech will need to return to complete.
1/12 KKelch scheduled per logged email from Martha
1/12 KKelch sent Martha an email for scheduling
1/5 KKelch called Martha to schedule for 2/18-2/19 between 9 and 11 am. Left info.
🔧Work Performed
Arrived on-site and met with the customer, who requested a reschedule for the following afternoon due to all rooms being currently occupied. Despite the scheduling conflict, I was able to perform an initial assessment on the two requested units, an analyzer and a scale. Both pieces of equipment were tested and found to be operating within normal parameters. I will return to the site tomorrow afternoon to complete any remaining service requirements.
4/3 Completed the remaining units.
🔍Technician Findings
Customer was using all the room and wanted me to look a two units.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 102
https://www.ebiotrack.com/inspection.php?iid=32201
📋
Outbound to +18303938222
Completed Mar 12, 2026
3/12 KKelch called Martha to reschedule for 3/26 with arrival between 2:30 and 3:30 pm. Customer confirmed.
📋
Outbound to +18303938222
Completed Feb 23, 2026
2/23 KKelch called Martha to schedule for 3/13 between 9 and 11 am. Customer confirmed.
📧
Email:RE: EMSAR Request for service at Conviva Floresville #3298
Completed Jan 12, 2026
From: MJimenez1@convivasolutions.com
To: kaitlyn.kelch@emsar.com
Hello Kaitly, Yes the date/time 2/18-2/19 works fine. Onsite Access RequirementsAre there any requirements for the technician to access the site (credentialing, safety training, escorts, badges, PPE, etc,)? NO. Are there any additional requirements to access the equipment itself (locked room, gate, etc.)? NOOnsite Point of ContactWill you be the onsite point of contact on the scheduled date? Yes and/or Briana Martinez, Lead
📧
Email: EMSAR Request for service at Conviva Floresville #3298
Completed Jan 12, 2026
To: mjimenez1@convivasolutions.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Conviva Floresville #3298
Body:
Hi Martha Jimenez,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Conviva Floresville #3298. This inspection is due in February, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 2/18-2/19 with an arrival windo
📋
Outbound to +18303938222
Completed Jan 5, 2026
1/5 KKelch called Martha to schedule for 2/18-2/19 between 9 and 11 am. Left info.