Annual Equipment Electrical Safety Test Service
Equipment: 18
https://www.ebiotrack.com/omnicor/inspection.php?iid=10457
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Email:Re: UPSTATE CLINICAL RESEARCH -- EMSAR Inspection -- WO-01328587
Completed Jan 9, 2026
From: upstatecra@gmail.com
To: ksmith@emsar.com
Hi Kourtney,
That date would work if they can come around 9:00am. Will that work?
On Fri, Jan 9, 2026 at 10:31 AM Kourtney Smith <ksmith@emsar.com <mailto:ksmith@emsar.com> > wrote:
Hi Ali,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at UPSTATE CLINICAL RESEARCH located at 8201 Main Street?
* If not, wo
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Email: UPSTATE CLINICAL RESEARCH -- EMSAR Inspection -- WO-01328587
Completed Jan 9, 2026
To: upstatecra@gmail.com
CC:
BCC:
Attachment: --none--
Subject: UPSTATE CLINICAL RESEARCH -- EMSAR Inspection -- WO-01328587
Body:
Hi Ali,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at UPSTATE CLINICAL RESEARCH located at 8201 Main Street?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We received
📅
WO-01328587 - Inspection - WILLIAMSVILLE - UPSTATE CLINICAL RESEARCH
Feb 2, 2026 1:00pm – 3:30pm
Work Order: WO-01328587
Account: UPSTATE CLINICAL RESEARCH
Customer Case Number:
Location: UPSTATE CLINICAL RESEARCH
Address: 8201 MAIN STREET, WILLIAMSVILLE, NY 14221
Manufacturer:
Model #:
Serial #:
Contact Name: Ali Castilone
Contact Phone: (716) 626-6320
Contact Email: upstatecra@g
Timeline
📞
Case Linked Dec 31, 7:39 AM
Case Number:00555224
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Dec 31, 12:37 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️8.0 business days
👷
▶
2
Technician Assigned Jan 9, 10:28 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:8d 21h
🗓️
▶
2
Status: Scheduled Jan 9, 11:03 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-02-02T14:00:00.000+0000
🚨15.0 business days
📅
Dispatch Scheduled by Kourtney SmithJan 29, 1:39 PM
Scheduled For:2026-02-02T16:00:00.000+0000
⏳3.0 business days
🔧
Status: Tech On Site by Erwin ForsterFeb 2, 1:00 PM
From:Scheduled
To:Tech On Site
Duration in Previous:24d 1h
✔️
Status: Completed by Erwin ForsterFeb 2, 3:54 PM
From:Tech On Site
To:Completed
Duration in Previous:2h 54m
⏱️
4x Labor Added Feb 2, 8:05 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:1.5, 2.4166666666667
🏁
Status: Closed by Erwin ForsterFeb 2, 8:33 PM
From:Completed
To:Closed
Duration in Previous:4h 38m
📄
Status: Ready to Bill by Diane PattonFeb 3, 3:22 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:18h 49m, 0m
⏳4.0 business days
🧾
Invoice Created Feb 8, 1:30 PM
Invoice Number:SM-252928
Bottlenecks
Ready for Scheduling
Duration: 7.8 business days (threshold: 1.0 business days)
Exceeded by 6.8 business days
Scheduled
Duration: 17.0 business days (threshold: 2.0 business days)