1/5 KKelch scheduled per logged email from Kenneth
1/5 KKelch called Kenneth to schedule for 2/10 between 9 and 11 am. Unable to leave VM, sent email.
🔧Work Performed
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
56 pieces
https://www.ebiotrack.com/inspection.php?iid=32259
📧
Email:Re: EMSAR Request for service at CareNow Urgent Care - South Congress #24741
Completed Jan 5, 2026
From: Kenneth.DavisJr@hcahealthcare.com
To: kaitlyn.kelch@emsar.com
Good morning, 2/10 works perfect with my schedule. I will be here in clinic. We have nothing that will require access to. Thanks, Kenneth Davis Jr, MBACenter Manager | Austin MarketCareNow Urgent Care | HCA HealthcareP 512-861-8060 | F 512-502-5466CareNow.com | HCAHealthcare.comLeader, Motivated, Innovative From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com> Sent: Monday, January 5, 2026 8:33 AMTo: Davis Jr Kenneth <Kenneth.Dav
📧
Email: EMSAR Request for service at CareNow Urgent Care - South Congress #24741
Completed Jan 5, 2026
To: kenneth.davisjr@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow Urgent Care - South Congress #24741
Body:
Hi Kenneth Davis,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow Urgent Care - South Congress #24741. This inspection is due in February, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availabil
📋
Outbound to +15124009676
Completed Jan 5, 2026
1/5 KKelch called Kenneth to schedule for 2/10 between 9 and 11 am. Unable to leave VM, sent email.
📅
WO-01328686 - Inspection - Austin - CareNow Urgent Care - South Congress #24741
Feb 10, 2026 10:00am – 3:00pm
Work Order: WO-01328686
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow Urgent Care - South Congress #24741
Address: 208 West Ben White Blvd, Austin, TX 78704
Manufacturer:
Model #:
Serial #:
Contact Name: Kenneth Davis
Contact Phone: 512-400-9676
Contact Email: kenneth.davisjr@
Timeline
📞
Case Linked Jan 1, 6:00 AM
Case Number:00555468
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳2.0 business days
📋
▶
2
Work Order Created Jan 2, 8:40 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 2, 9:01 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:20m
⏳2.0 business days
🗓️
▶
2
Status: Scheduled Jan 5, 10:37 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-02-10T15:00:00.000+0000
🚨27.0 business days
🔧
Status: Tech On Site by Anthony WirthFeb 10, 10:05 AM
From:Scheduled
To:Tech On Site
Duration in Previous:35d 23h
⏱️
▶
2
4x Labor Added Feb 10, 7:38 PM
4x Labor Added → Status: Completed
✔️
Status: Completed by Anthony Wirth
From:Tech On Site
To:Completed
Duration in Previous:9h 33m
🏁
Status: Closed by Anthony WirthFeb 10, 7:45 PM
From:Completed
To:Closed
Duration in Previous:6m
⏳3.5 business days
📄
Status: Ready to Bill by Diane PattonFeb 13, 1:55 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:2d 18h, 0m
⏳2.0 business days
🧾
Invoice Created Feb 16, 10:35 AM
Invoice Number:SM-254010
Bottlenecks
Assigned
Duration: 2.0 business days (threshold: 4.0 business hours)
Exceeded by 1.5 business days
Scheduled
Duration: 27.0 business days (threshold: 2.0 business days)
Exceeded by 25.0 business days
Tech On Site
Duration: 1.1 business days (threshold: 1.0 business days)
Exceeded by 0.6 business hours
Closed
Duration: 3.0 business days (threshold: 1.0 business days)