5/18 TBollman left in serviced to add hotel in the morning
5/13 KKelch called Alexis to schedule for 5/18 with arrival between 2 and 4 pm. Customer confirmed.
5/11 KKelch called Alexis back to schedule for 5/18 with arrival between 2 and 4 pm. Left Vm.
5/11 KKelch Alexis Vasquez called me to schedule, I let her know that we do not have any technicians in the area at this time and this would require some preplanning. I asked for her information so I can reach out once a scheduling date and time is available. She advised her direct is 319-325-6352 and her email is alexis.rodgers@hcahealthcare.com.
3/4 KKelch placed on hold due to 3 failed attempts to contact
3/2 KKelch sent an email for scheduling
2/17 KKelch sent an email for scheduling
1/12 KKelch sent an email for scheduling
🔧Work Performed
Annual Equipment Electrical Safety Test And Calibration Service 37 items
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
39 Pcs
https://www.ebiotrack.com/inspection.php?iid=32262
📋
Outbound to +19153082060
Completed May 13, 2026
5/13 KKelch called Alexis to schedule for 5/18 with arrival between 2 and 4 pm. Customer confirmed.
📋
Outbound to +13193256352
Completed May 11, 2026
5/11 KKelch called Alexis back to schedule for 5/18 with arrival between 2 and 4 pm. Left Vm.
📋
Inbound from +16155581000
Completed May 11, 2026
5/11 KKelch Alexis Vasquez called me to schedule, I let her know that we do not have any technicians in the area at this time and this would require some preplanning. I asked for her information so I can reach out once a scheduling date and time is available. She advised her direct is 319-325-6352 and her email is alexis.rodgers@hcahealthcare.com.
📋
Inbound from +16155581000
Completed May 11, 2026
calling to set up appt
📋
Inbound from +16155581000
Completed May 4, 2026
Transferred to coordinator to schedule.
📋
Inbound from +16155581000
Completed Apr 30, 2026
Transferred to cooridnator to schedule.
📧
Email: EMSAR Request for service at CareNow - Cimarron
Completed Mar 2, 2026
To: elizabeth.pacillas@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Cimarron
Body:
Hi Elizabeth Pacillas,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Cimarron. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 3/30 with an arrival window between 9 and 11 am. Please let us
📧
Email: EMSAR Request for service at CareNow - Cimarron
Completed Feb 17, 2026
To: elizabeth.pacillas@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Cimarron
Body:
Hi Elizabeth Pacillas,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Cimarron. This inspection is due in March, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 3/6 with an arrival window between 9 a
Work Order: WO-01328712
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Cimarron
Address: 7480 Paseo Del Norte Blvd, El Paso, TX 79912
Manufacturer:
Model #:
Serial #:
Contact Name: Alexis Rodgers
Contact Phone: 915-249-3106
Contact Email: alexis.rodgers@hcahealthcare.com
Due
Timeline
📞
Case Linked Jan 1, 6:00 AM
Case Number:00555471
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Jan 2, 9:46 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:2m
👷
▶
2
Technician Assigned Jan 2, 10:16 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:27m
🚨11.0 business days
👷
Technician Assigned by Kaitlyn KelchJan 16, 1:52 PM
Technician:a0h8Y00000JTCJcQAP, Tyler Bollman
🚨11.0 business days
👷
Technician Assigned by Kaitlyn KelchFeb 2, 10:57 AM
Technician:Arturo Diaz
🚨22.0 business days
🆕
Status: Entered by Kaitlyn KelchMar 4, 10:49 AM
From:Assigned, Entered
To:Entered, On Hold
Duration in Previous:61d 0h, 0m
🚨49.0 business days
👷
▶
2
Technician Assigned May 11, 3:28 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:On Hold
To:Assigned
Duration in Previous:68d 3h
⏳3.0 business days
🗓️
▶
2
Status: Scheduled May 13, 12:37 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-05-18T19:00:00.000+0000
⏳4.0 business days
💵
Expenses Added May 18, 9:34 AM
Type:Expenses
Status:Open
Qty:1
🔧
Status: Tech On Site by Tyler BollmanMay 18, 6:04 PM