Detailed work order timeline, KPIs, and analysis
MIDMARK • Repair • P4
📍 Fox Chase Cancer Center — 333 Cottman Ave, PHILADELPHIA PA, 19111
Jan 2, 2026 → Feb 13, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 2 → Jan 2 | Created | ▶ Running | 0 | 0 / 4 |
| Jan 2 → Jan 2 | Ready for Scheduling | ▶ Running | 0 | 0 / 4 |
| Jan 2 → Jan 5 | Assigned | ▶ Running | 1 | 1 / 4 |
| Jan 5 → Jan 8 | Awaiting Parts - Customer | ⏸ Paused | 3 | — |
| Jan 8 → Jan 9 | Ready for Scheduling | ▶ Running | 1 | 2 / 4 |
| Jan 9 → Jan 15 | Assigned | ▶ Running | 4 | 6 / 4 |
| Jan 15 → Jan 15 | Scheduled | ▶ Running | 0 | 6 / 4 |
| Jan 15 → Jan 15 | Entered | ▶ Running | 0 | 6 / 4 |
| Jan 15 → Jan 15 | Ready for Scheduling | ▶ Running | 0 | 6 / 4 |
| Jan 15 → Jan 15 | Assigned | ▶ Running | 0 | 6 / 4 |
| Jan 15 → Jan 20 | Scheduled | ▶ Running | 2 | 8 / 4 |
| Jan 20 → Jan 20 | Reschedule | ▶ Running | 0 | 8 / 4 |
| Jan 20 → Jan 20 | Assigned | ▶ Running | 0 | 8 / 4 |
| Jan 20 → Feb 13 | Scheduled | ▶ Running | 18 | 26 / 4 |
| Feb 13 → Feb 14 | Tech On Site | ▶ Running | 0 | 26 / 4 |
2/18/2026 SRA needs to be filled out.
1/29 MOwens Called Jeff Lurie back after he call on 1/28 and left a vm. He will not be working tomorrow 1/30 and wants to reschedule for a Friday that he will be working between 1-5pm,. He asked to schedule for 2/13 between 1-5pm. I told him the tech is available that afternoon to schedule the visit.
1/20 MOwens Called Jeff back and he said he wants to reschedule the visit for 1/30 between 1-5pm because he is not working this Friday 1/23. I confirmed the reschedule date and time on 1/30.
1/20 MOwens Jeff called back and wants to reschedule the visit for 1/30 instead of 1/23.
1/14 MOwens Jeff sent email back letting me know that 1/15 will not work in the afternoon and We will need to schedule the visit for next Fri. 1/23 after 12pm
1/14 MOwens Called Jeff back and told him that the first opening the tech has is tomorrow 1/15 after 1pm. He will check if that works with the dept and email me back to confirm.
1/12 MOwens Called ack to speak to Jeff. He is watching for the part delivery today. He is checking what day will be good to schedule the repair visit for this exam chair and he will call me back.
1/9 MOwens Called to speak to Jeff Lurie. I told him the part from Midmark will deliver next Monday 1/12. He said to call back on 1/12 to see what day next week works to schedule the visit.
01/08/2026 SRobinson- Order No: 746915
Customer PO No: 6730172345
Customer: Temple University
Service Request NO: 1513846
Ship To Name: Fox Chase Cancer Center
Ship To Address: 333 Cottman Ave
Ship To City/State: PHILADELPHIA, PA 19111
Waybill (Tracking #): 496238762081
Carrier: FEDX-Parcel-Ground
The following items have shipped from Midmark Corporation on: 08-JAN-2026
LINE NO: 1.1 QTY: 1 ITEM: 002-0795-00 SERIAL #: DESCRIPTION: KIT, BACK ACTUATOR
1/2/26 lcoonrod
Spoke to Jeff. Gave him WO # and let him know someone will be reaching out to them to set up the appt.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03106186 | Labor | Open | 1 | $0.00 | Feb 13, 11:43 PM |
| WL-03106187 | Labor | Open | 3 | $330.00 | Feb 13, 11:43 PM |
| WL-03106188 | Labor | Open | 1 | $0.00 | Feb 13, 11:43 PM |
| WL-03106189 | Travel | Open | 15 | $110.00 | Feb 13, 11:43 PM |
| WL-03106190 | Travel | Open | 24 | $0.00 | Feb 13, 11:43 PM |