Inspection Flag:
07/03/24 11:13:52 am
Invoice Flag
ATTENTION. This customer requires a quote on all repairs.Inspection Flag: Back up contacts
Derek Dudley
706-799-5072(O); 706-564-7717 ( C)
ddudley@TeamCenturion.com
Melissa Davenport
706-855-4725
Deann Morris
478-290-4517
rmorris@teamcenturion.com
Inspection: Miscellaneous Equipment Inspection
https://www.ebiotrack.com/inspection.php?iid=32321
Melinda Woodell
Location called to advise that when annual inspections were done, none of the operating rooms (2 operating rooms and the pre-op area) were inspected.
1/7/2026 Sramen - per chatter from DNakoff, placing this on hold. He is working with the POC.
1/7/26 AJinerson - Called Melinda back to see if they need to proceed with scheduling this service. Melinda confirmed they do NOT need to proceed with scheduling and the OR will be servicing their own unit (not through centurion). We can proceed with canceling this WO per customer.
1/5/26 AJinerson - Called Melinda to follow up and schedule service.
Per tech who was onsite for their annual inspection in Dec., they were told by the onsite staff that the 2 ORs and pre-op rooms were to be serviced by a different company (not through Centurion). I asked Melinda to please confirm if this is done through Centurion/EMSAR since technicians were told we do not service it through Centurion while onsite. - Melinda was following up with their boss to confirm if we are ok to proceed with scheduling this, and will call us back.
⚠️Problem Description
Inspection Flag:
07/03/24 11:13:52 am
Invoice Flag
ATTENTION. This customer requires a quote on all repairs.Inspection Flag: Back up contacts
Derek Dudley
706-799-5072(O); 706-564-7717 ( C)
ddudley@TeamCenturion.com
Melissa Davenport
706-855-4725
Deann Morris
478-290-4517
rmorris@teamcenturion.com
Inspection: Miscellaneous Equipment Inspection
https://www.ebiotrack.com/inspection.php?iid=32321
Melinda Woodell
Location called to advise that when annual inspections were done, none of the operating rooms (2 operating rooms and the pre-op area) were inspected.
📋
Outbound to +18032757132
Completed Jan 7, 2026
1/7/26 AJinerson - Called Melinda back to see if they need to proceed with scheduling this service. Melinda confirmed they do NOT need to proceed with scheduling and the OR will be servicing their own unit (not through centurion). We can proceed with canceling this WO per customer.
📋
Outbound to +18032757132
Completed Jan 5, 2026
1/5/26 AJinerson - Called Melinda to follow up and schedule service.
Per tech who was onsite for their annual inspection in Dec., they were told by the onsite staff that the 2 ORs and pre-op rooms were to be serviced by a different company (not through Centurion). I asked Melinda to please confirm if this is done through Centurion/EMSAR - Melinda was following up with their boss to confirm if we are ok to proceed with scheduling this.
Jan 7, 2026 9:44am
@Dylan Nakoff Hi Dylan, I just spoke with this customer who confirmed they do not need to proceed with scheduling this service. Their OR has their equipment serviced by someone else (not through Centurion), and asked us to cancel this service. Tech's already serviced their Centurion Annual Inspection in full last month. Are we ok to proceed with canceling this WO? CC @Mark Franks
Timeline
📞
Case Linked Jan 5, 1:27 PM
Case Number:00556075
Subject:
Status:Closed
📋
▶
2
Work Order Created Jan 5, 1:45 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Status: Assigned Jan 5, 3:28 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Abby Jinerson
Technician:Henry Holmes
⏳3.0 business days
⏸️
Status: On Hold by Stephanie RamenJan 7, 2:00 PM
From:Assigned
To:On Hold
Duration in Previous:1d 22h
🚨49.0 business days
🚫
Status: Canceled by Dylan NakoffMar 18, 10:37 AM
From:On Hold
To:Canceled
Duration in Previous:69d 19h
Bottlenecks
Assigned
Duration: 2.4 business days (threshold: 4.0 business hours)