4/20/26 SBerry: No contact from site or account, canceling WO1/26 KSmith -- Placing on hold/escalating. No response from Brian or Berwyn
1/20 KSmith -- Followed up with Berwyn advising we have tried emailing Brian several times for their two locations with no response and to see if there is another POC we should reach out to.
To: barboub@mwhs1.com
CC:
BCC:
Attachment: --none--
Subject: Re: Connecticut CHC – Mobile Dental Middleton #1 -- EMSAR Inspection -- WO-01329506
Body:
Good Morning,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Connecticut CHC – Mobile Dental Middleton #1 located at 76 New Britain Ave?
If not, would you have the contact information of the person I need to speak w
To: barboub@mwhs1.com
CC:
BCC:
Attachment: --none--
Subject: Re: Connecticut CHC – Mobile Dental Middleton #1 -- EMSAR Inspection -- WO-01329506
Body:
Good Morning,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Connecticut CHC – Mobile Dental Middleton #1 located at 76 New Britain Ave?
If not, would you have the contact information of the person I need to speak w
To: barboub@mwhs1.com
CC:
BCC:
Attachment: --none--
Subject: Re: Connecticut CHC – Mobile Dental Middleton #1 -- EMSAR Inspection -- WO-01329506
Body:
Good Morning,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Connecticut CHC – Mobile Dental Middleton #1 located at 76 New Britain Ave?
If not, would you have the contact information of the person I need to speak w
From: kelleyb@mwhs1.com
To: ksmith@emsar.com, ksmith@emsar.com, HardinK@chc1.com, ThibeaM@chc1.com, arnoldj@chc1.com, barboub@mwhs1.com, tafenia@chc1.com
Cc: TummalS@chc1.com, maganaj@mwhs1.com
Same as the attached for the below…
FYI Also: Brian Barbour (barboub@mwhs1.com) should be your main point of contact for all Esmar related needs…
Thanks, Berwyn
Berwyn Kelley
Director of Materials Management
Moses Weitzman Health System
85 Lafayette Stre
To: kelleyb@mwhs1.com
CC:
BCC:
Attachment: --none--
Subject: Connecticut CHC – Mobile Dental Middleton #1 -- EMSAR Inspection -- WO-01329506
Body:
Good Morning,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Connecticut CHC – Mobile Dental Middleton #1 located at 76 New Britain Ave?
If not, would you have the contact information of the person I need to speak with?
Timeline
📞
Case Linked Jan 6, 6:00 AM
Case Number:00556237
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 6, 9:12 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
⏳4.0 business days
👷
▶
2
Technician Assigned Jan 9, 10:26 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:3d 1h
🚨11.0 business days
⏸️
Status: On Hold by Kourtney SmithJan 26, 10:42 AM
From:Assigned
To:On Hold
Duration in Previous:17d 0h
🚨60.0 business days
🚫
Status: Canceled by Scott BerryApr 20, 4:46 PM
From:On Hold
To:Canceled
Duration in Previous:84d 5h
Bottlenecks
Ready for Scheduling
Duration: 4.0 business days (threshold: 1.0 business days)
Exceeded by 3.0 business days
Assigned
Duration: 11.0 business days (threshold: 4.0 business hours)