Vet Order - Champion Wood Animal Hospital - Spring, TX - SO #8689793
Closed
DENTAL IMAGING INSTALLATION
ACKNOWLEDGEMENT LINE NOTES: Part Number: DCV6-G2X/H
Description: VETPRO DC 2.0, 66" REACH W/TWO STUD MOUNT
Serial Number:
Scheduled Ship Date: 8/19/25
Sales Order #: 8645727
Customer PO #: N408585
3/27/26 CDempsey- Contacting Chane about Serviced wo needing to be closed.
3/19 KKelch called Raul to schedule for 3/25 between 9 and 11 am. Customer confirmed.
3/17 KKelch called Raul to reschedule for 3/24 between 9 and 11 am. Left Vm.
3/16 KKelch- FSE rescheduled directly with the site
3/6 KKelch- Per FSE, the walls are not ready for installation. Tech alerted the POC and has scheduled the construction company to come back. He will call to reschedule when he's ready
3/2 KKelch scheduled per logged email from Raul
3/2 KKelch sent Raul an email for scheduling
2/28/26 RBerry- Updated due date. WO released to ASC on 2/27/26
🔧Work Performed
3/6 During Lay out and beginning of install i have found the backing placed is insufficient and is too narrow to fit the backing plate on. I spoke with the POC and the contractor who installed the backing. I drew out the template on the wall for the contractor to reinstall the backing.
3/25 CLacy- Installed wall mounted X-ray system. Functional and radiation testing completed and passed. Unit is functional and is ready to return to service
🔍Technician Findings
Wall mounted Xray system to be installed
⚠️Problem Description
DENTAL IMAGING INSTALLATION
ACKNOWLEDGEMENT LINE NOTES: Part Number: DCV6-G2X/H
Description: VETPRO DC 2.0, 66" REACH W/TWO STUD MOUNT
Serial Number:
Scheduled Ship Date: 8/19/25
Sales Order #: 8645727
Customer PO #: N408585
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Outbound to +12813762273
Completed Mar 19, 2026
3/19 KKelch called Raul to schedule for 3/25 between 9 and 11 am. Customer confirmed.
📋
Outbound to +12813762273
Completed Mar 17, 2026
3/17 KKelch called Raul to reschedule for 3/24 between 9 and 11 am. Left Vm.
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Email:Re: Vet Order - Champion Wood Animal Hospital - Spring, TX - SO #8689793 Midmark X-Ray Unit
Completed Mar 2, 2026
From: Raul.Moneyhan@nva.com
To: kaitlyn.kelch@emsar.com, dcreditt@emsar.com
Cc: techsupport@emsar.com, chane.lacy@emsar.com
Wow! That would be amazing. Sent via the Samsung Galaxy S25 Ultra, an AT&T 5G smartphoneGet Outlook for AndroidFrom: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Monday, March 2, 2026 8:04:02 AMTo: Dave Creditt <dcreditt@emsar.com>; Raul Moneyhan <Raul.Moneyhan@nva.com>Cc: techsupport <techsupport@emsar.com>; Chane Lacy <chane.lacy@emsar.com>Subject: Re: Vet Order - Champi
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Email:Re: Vet Order - Champion Wood Animal Hospital - Spring, TX - SO #8689793 Midmark X-Ray Unit
Completed Mar 2, 2026
From: kaitlyn.kelch@emsar.com
To: dcreditt@emsar.com, Raul.Moneyhan@nva.com
Cc: techsupport@emsar.com, chane.lacy@emsar.com
Good morning Raul,
We could have our technician, Chane, there on Friday 3/6 between 9 and 11 am if that works for you.
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If
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Call
Completed Feb 10, 2026
Sent the following to the customer= Morning unless I missed it, I have not received the pre install survey back or the two images one of the wall and one of the room where it’s to be. Did you forward those? Did I miss it?
Thanks
Dave
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Email: Vet Order - Champion Wood Animal Hospital - Spring, TX - SO #8689793 Midmark X-Ray Unit
Completed Jan 6, 2026
To: raul.moneyhan@nva.com
CC:
BCC: dcreditt@emsar.com
Attachment: Champion Pre-Install Survey-Wall- 06.19.2025.pdf
Subject: Vet Order - Champion Wood Animal Hospital - Spring, TX - SO #8689793 Midmark X-Ray Unit
Body:
Hi Raul,
Dave Creditt here,I attached the survey to be filled out and I also need the two images one of the room where the unit will be and one of the wall where it's to be mounted if all is in order we can schedule.
Kind Regards,
Dave
Tech Support
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Call
Completed Jan 6, 2026
Feb 27, 2026 1:43pm
@Stephanie Ramen Work Order 01329575 can be released for scheudle.