To: cowpok321@gmail.com
CC:
BCC:
Attachment: --none--
Subject: Re: COWPOK -- EMSAR Inspection -- WO-01333104
Body:
Hi Keith,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at COWPOK located at 111 Elmwood St?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We received a request to inspect the units at
📧
Email: COWPOK -- EMSAR Inspection -- WO-01333104
Completed Jan 9, 2026
To: cowpok321@gmail.com
CC:
BCC:
Attachment: --none--
Subject: COWPOK -- EMSAR Inspection -- WO-01333104
Body:
Hi Keith,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at COWPOK located at 111 Elmwood St?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We received a request to inspect the units at your
📅
WO-01333104 - Inspection - BUFFALO - COWPOK
Mar 5, 2026 9:30am – 10:00am
Work Order: WO-01333104
Account: COWPOK
Customer Case Number:
Location: COWPOK
Address: 111 ELMWOOD ST, BUFFALO, NY 14201
Manufacturer:
Model #:
Serial #:
Contact Name: Keith Unknown
Contact Phone: (716) 228-9080
Contact Email: cowpok321@gmail.com
Due Date: 3/31/2026
Scheduled Date/Time: 2026-03
Timeline
📞
Case Linked Jan 7, 7:39 AM
Case Number:00556623
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 7, 10:45 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Jan 9, 10:28 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 23h
⏳3.0 business days
🗓️
▶
2
Status: Scheduled Jan 13, 9:25 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-03-05T14:30:00.000+0000
🚨36.0 business days
🔧
Status: Tech On Site by Erwin ForsterMar 5, 10:39 AM
From:Scheduled
To:Tech On Site
Duration in Previous:51d 1h
✔️
Status: Completed by Erwin ForsterMar 5, 11:04 AM
From:Tech On Site
To:Completed
Duration in Previous:24m
⏱️
4x Labor Added Mar 5, 7:01 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:1.6666666666667, 0.5, 74
🏁
Status: Closed by Erwin ForsterMar 5, 7:48 PM
From:Completed
To:Closed
Duration in Previous:8h 43m
⏳3.5 business days
📄
▶
3
Status: Ready to Bill Mar 10, 3:06 PM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-256091
Bottlenecks
Ready for Scheduling
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Assigned
Duration: 3.0 business days (threshold: 4.0 business hours)
Exceeded by 2.5 business days
Scheduled
Duration: 36.0 business days (threshold: 2.0 business days)
Exceeded by 34.0 business days
Completed
Duration: 1.1 business days (threshold: 1.0 business days)
Exceeded by 0.7 business hours
Closed
Duration: 3.0 business days (threshold: 1.0 business days)