Detailed work order timeline, KPIs, and analysis
Advanced Dermatology and Cosmetic Surgery (ADCS) • Virtual Tech - Field Repair • PSM
📍 ADCS - 360 - Fort Washington — 501 Office Center Dr Ste 190-195, Fort Washington PA, 19034
Jan 8, 2026 → Mar 13, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 8 → Jan 8 | Created | ▶ Running | 0 | 0 |
| Jan 8 → Jan 23 | Awaiting Parts | ⏸ Paused | 10 | — |
| Jan 23 → Jan 23 | Reschedule | ▶ Running | 0 | 0 |
| Jan 23 → Jan 26 | Assigned | ▶ Running | 1 | 1 |
| Jan 26 → Feb 4 | Scheduled | ▶ Running | 7 | 8 |
| Feb 4 → Feb 4 | Tech On Site | ▶ Running | 0 | 8 |
| Feb 4 → Feb 5 | Reschedule | ▶ Running | 1 | 9 |
| Feb 5 → Feb 5 | Assigned | ▶ Running | 0 | 9 |
| Feb 5 → Feb 11 | Scheduled | ▶ Running | 4 | 13 |
| Feb 11 → Feb 11 | Tech On Site | ▶ Running | 0 | 13 |
| Feb 11 → Feb 11 | Incomplete | ▶ Running | 0 | 13 |
| Feb 11 → Feb 16 | Awaiting Parts | ⏸ Paused | 2 | — |
| Feb 16 → Feb 16 | Reschedule | ▶ Running | 0 | 13 |
| Feb 16 → Feb 16 | Assigned | ▶ Running | 0 | 13 |
| Feb 16 → Feb 18 | Entered | ▶ Running | 2 | 15 |
| Feb 18 → Mar 13 | Assigned | ▶ Running | 17 | 32 |
| Mar 13 → Mar 13 | Awaiting Parts | ⏸ Paused | 0 | — |
2/18/26 SReich - Changed to a parts sale.
2/16 MOwens Called and spoke to Brittany Cohen. She received the part and she said she will put on the new power cord herself. This needs to be changed to a Part Sale WO.
02/12/2026 EMartin
Order No: 755125
Customer PO No: PO016245
Customer: EMSAR Inc
Ship To Name: ADCS - 360 - Fort Washington
Ship To Address: 501 Office Center Dr Ste 190-195
Ship To City/State: Fort Washington, PA 19034
Waybill (Tracking #): 1ZE444250347776476
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 12-FEB-2026
LINE NO: 1.1 QTY: 1 ITEM: 015-0640-00 SERIAL #: DESCRIPTION: POWER CORD
LINE NO: 2.1 QTY: 1 ITEM: CHRG-FRT SERIAL #: DESCRIPTION: FREIGHT
2/11 - Photos of power cord were uploaded on 2/11
2/11 SRogers: Please make trip on 2/4 and 2/11 non-billable. Incorrect part sent, despite having photo evidence of what was needed.
2/11- Pkrogstad. Wrong power cord sent. Spoke with Shawn Rogers about issue. Site needs correct power cord sent. Pictures of cord attached
2/5 MOwens Called and spoke to Brittany Cohen. Rescheduled the visit for next Wed. 2/11 with arrival between 2-2:30pm.
1/30 MIOwens Called and spoke to Brittney. I told her the tech's first repair is taking longer and he would not make it onsite by the time they close at 1:30pm today. She said next Wed. 2/4 around 12pm works for the visit.
1/26 MOwens Called and spoke to Brittany Cohen. She said Friday's are the best day. Scheduling the visit for 1/30 around 12pm.
1/23/26 RBerry- Sent teams message to MBateman stating:
Matthew BatemanWO-01334572- HCP repair in Fort Washington, PA due 1/30/26. Chris Galasso will be out towards this location on 1/30/26 BUT this will cause OT. He has availability on 1/29/26 but will be in Egg Harbor City NJ before (it's about 1 hour 36minutes from that site) Please advise which direction you would like to go with this one.
1/23/26 RBerry- Updated due date based on parts. Removed delay code.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03075915 | Expenses | Open | 1 | $0.00 | Jan 22, 8:00 PM |
| WL-03091632 | Labor | Open | 1 | $91.00 | Feb 4, 4:21 PM |
| WL-03091633 | Labor | Open | 0.5 | $74.50 | Feb 4, 4:21 PM |
| WL-03091634 | Travel | Open | 18 | - | Feb 4, 4:21 PM |
| WL-03101031 | Labor | Open | 0.5 | $91.00 | Feb 11, 1:29 PM |
| WL-03101032 | Labor | Open | 0.75 | $111.75 | Feb 11, 1:29 PM |
| WL-03101033 | Travel | Open | 10 | - | Feb 11, 1:29 PM |
| WL-03107162 | Parts | Open | 1 | $46.44 | Feb 16, 12:48 PM |
| WL-03107163 | Expenses | Open | 1 | $21.48 | Feb 16, 12:48 PM |