How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 1/25/26
Installation Date: 1/26/26
Additional Info or special requirements
Ellesse Quijano (off-site) cell 732-606-7176
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 3/4/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
3/11 KHardison - Per Page, kiosk delivered on 3/10. Email is attached.
1/21/26 lcoonrod
Per email from Page
UPDATED CF-81848, PUBLIX 1888 has moved out 3 weeks.
Updates are in yellow.
Installation Date: 3/11/2026
Grand Opening 3/18/2026
lcoonrod
Per email from Page
delivery date: 2/24
Iinstall date: 2/25
Ready date 2/18/2026 BA
1/12/26 lcoonrod
sending email to confirm installation date. delivery date on CF is after the installation date.
🔧Work Performed
3/11/26 PC- Installation
Technician Findings upon arrival: Found unit in box.
Actions Taken/Work Performed: Install of Higi unit. Spoke back to L2. Ran test on unit.
Final Resolution: All function tests passed.
🔍Technician Findings
3/11/26 PC- Installation
Technician Findings upon arrival: Found unit in box.
Actions Taken/Work Performed: Install of Higi unit. Spoke back to L2. Ran test on unit.
Final Resolution: All function tests passed.
⚠️Problem Description
Special Instructions: Ellesse Quijano (off-site) cell 732-606-7176
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 3/18/2026
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 2/24/26
Installation Date: 3/11/2026 (updated on 1/21/26)
Additional Info or special requirements
Ellesse Quijano (off-site) cell 732-606-7176
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 3/4/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Mar 11, 2026
Install is complete and the kiosk is working as expected.
DEVICE
MergeId Last Contacted Status
107774 03/11/2026 12:27:25 PM CDT Deployed
Jan 12, 2026 3:23pm
@Leona Coonrod the WO notes shows that the install date is 1/26/26 but the client form is stating that the install date is 2/24/26. Can you please confirm which date is correct. Thanks.
@Bryan Allphin
Jan 21, 2026 4:58pm
@Nicole Floyd @Brendan Chaney
Per email from Page
UPDATED CF-81848, PUBLIX 1888 has moved out 3 weeks.
Updates are in yellow.
Installation Date: 3/11/2026
Grand Opening 3/18/2026
Jan 29, 2026 2:54pm
Hi @Hannah Shaw, photos have been uploaded to the work order. Thx!
Mar 10, 2026 1:06pm
From: Page Proctor <pproctor@higi.com>
Date: Tuesday, March 10, 2026 at 9:17 AM
To: Nicole Floyd <nicole.floyd@emsar.com>, Dispatch Dept <dispatch@emsar.com>, Bryan Allphin <bryan.allphin@emsar.com>