Q-00031632
Follow up to WO-01312613
temp gauge is needed/ needing to be replaced, also the clip on "nut" for the cover's screws had 3 missing. x2 on front (larger) and x1 of the smaller back plate pieces. recommend ordering x4-5 f each to have on hand as well as the screws that go to each
Tech: Alan Page
1ea=OEM #02300011 tuttenuer is the oem.Includes mounting bracket and hardware.
1/15/26 RJB -- Unable to make this call. Was catching up on work from yesterday (1/14). Please reschedule with another tech. I will see if I have time tomorrow but make no promises.
1/14/2026 CRamen scheduled for Thursday 1/15/2026 with tech arrival between 11-1 in a Logged email.
1/13/2026 CRamen left a vm to return call to schedule for Thursday 1/15/2026 with tech arrival between 11-1. Also Loged email. Placeholder Set
1/13/2026 CRamen parts to deliver today.
1/12/2026 CRamen 1Z01E3E70395792675 No ETA yet.
🔧Work Performed
Installed new temperature gauge. Performed successful functional test.
🔍Technician Findings
Temperature gauge not working properly.
⚠️Problem Description
Q-00031632
Follow up to WO-01312613
temp gauge is needed/ needing to be replaced, also the clip on "nut" for the cover's screws had 3 missing. x2 on front (larger) and x1 of the smaller back plate pieces. recommend ordering x4-5 f each to have on hand as well as the screws that go to each
Tech: Alan Page
1ea=OEM #02300011 tuttenuer is the oem.Includes mounting bracket and hardware.
📄Description
Tuttnauer 3870EAP Large-Capacity Autoclave
📧
Email:Re: EMSAR Request for service at ANIMAL CLINIC OF ALSIP (Email to schedule service)
Completed Jan 14, 2026
From: alsipanimal@gmail.com
To: cramen@emsar.com
Thursday January 15th is fine. We are open from 9am - 8pm Thanks,SharonOn Tue, Jan 13, 2026 at 10:55 AM Charles Ramen <cramen@emsar.com> wrote:Hi Sharon Lauderdale,I hope you’re doing well. I’m reaching out to schedule a service appointment for Tuttnauer Autoclave repairHere’s the location information we have on file:Location:ANIMAL CLINIC OF ALSIP12035 S Pulaski RdAlsip, IL 60803Contact:Sharon Lauderdale(708) 385-6930We currently have ava
📧
Email: EMSAR Request for service at ANIMAL CLINIC OF ALSIP (Email to schedule service)
Completed Jan 13, 2026
To: alsipanimal@gmail.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at ANIMAL CLINIC OF ALSIP (Email to schedule service)
Body:
Hi Sharon Lauderdale,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Tuttnauer Autoclave repair
Here’s the location information we have on file:
Location:
ANIMAL CLINIC OF ALSIP
12035 S Pulaski Rd
Alsip, IL 60803
Contact:
Sharon Lauderdale
(708) 385-6930
We currently have availability o
📋
Outbound to +17083856930
Completed Jan 13, 2026
1/13/2026 CRamen left a vm to return call to schedule for Thursday 1/15/2026 with tech arrival between 11-1.
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 12, 2026
To: alsipanimal@gmail.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01337204Location: ANIMAL CLINIC OF ALSIPAddress: 12035 S Pulaski Rd Alsip, IL 60803Device: 3870EAP 21111244SNMProblem Description: Q-00031632
Follow up to WO-01312613
temp gauge is need