Primary Delay41.9 days stuck in "Ready for Scheduling"
⏱️
Total Delay44.8 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
41.9d / 1.0d SLA
Assigned
4.5d / 0.5d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
3/18/26 AJinerson - Received email back from Kaleb stating that this site (WO-01337302) is no longer active, and they only have Venture Global CP2LNG - 236 Davis Rd. Cameron, LA 70631 (WO-01356798) now. We will need to contact Steffani Berard to schedule that WO.
3/17/26 AJinerson - Email logged on WO-01337302. Sent email to Kaleb offering tech visit on Monday, 3/30 with eta between 12pm-2pm.
3/17/26 AJinerson - Received notice from FSE that he can travel to cover these WOs on Monday, 3/30 - Tuesday, 3/31 - but needs to be home by 12pm CST on 3/31.
WO-01356798
WO-01337302
3/11/26 AJinerson - FSE looking into when he will be available to travel to cover this inspection WO along with WO-01356798 as this is an 8-9 hour round trip and overnight will be needed. FSE said may not have availability in March left to travel.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
9 pieces
https://www.ebiotrack.com/inspection.php?iid=32411
📧
Email:EMSAR Service Request - Venture Global - Onshore - 671 Davis Rd. Cameron, LA 70631 - WO-01337302
Completed Mar 17, 2026
From: abby.jinerson@emsar.com
To: kaleb.harrington@internationalsos.com
Good afternoon, Kaleb,
I’m following up to schedule our technician’s visit for the Annual Inspection Service on the medical equipment at the below location.
Venture Global - Onshore - 671 Davis Rd. Cameron, LA 70631
We currently have our technician available to visit on Monday, 3/30 with estimated arrival between 12:00 p.m. – 2:00 p.m.
Please let us know if this date/time works for th
Mar 18, 2026 11:10am
@Scott Berry Hi Scott. This customer, Kaleb Harrington, just informed me that this site is no longer active, and will not need services.
Timeline
📞
Case Linked Jan 12, 12:00 AM
Case Number:00557877
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 12, 12:00 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:4m
🚨42.0 business days
👷
▶
2
Technician Assigned Mar 12, 4:15 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling
To:Assigned
Duration in Previous:59d 3h
⏳5.0 business days
🆕
Status: Entered by Scott BerryMar 18, 11:17 AM
From:Assigned, Entered
To:Entered, Canceled
Duration in Previous:5d 19h, 0m
Bottlenecks
Ready for Scheduling
Duration: 41.9 business days (threshold: 1.0 business days)
Exceeded by 40.9 business days
Assigned
Duration: 4.5 business days (threshold: 4.0 business hours)