3/2 KKelch called William to schedule Las Colinas for 3/6 between 9 and 11 am, Garland for 3/10 between 9 and 11 am, Fidelity Westlake for 3/17 between 9 and 11 am, AMP Wellness center for 3/17 between 1 and 2 pm, Brazos Crossover for 3/19 between 9 and 11 am, Apple Capital for 3/19 between 2 and 4 pm and Bee Cave Rd for 3/26 between 9 and 11 am. Customer confirmed. Call logged on WO-01337314
🔧Work Performed
Inspected 47 pieces of equipment. Completed EBT inspection report.
Midmark 626-003 Exam Chair serial# V2171971 asset# ID 13007987, Unit passed EST, function check and works with the foot control. Unit hand control will not hold a wireless pairing and will need to be replaced to have a hand control.
🔍Technician Findings
3/6/2026 Zachary Stieben arrived on site. Found 47 pieces of equipment to be inspected.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
46 Pcs
https://www.ebiotrack.com/inspection.php?iid=32421
📅
WO-01337339 - Inspection - DD: 03/30/2026 - Irving - Crossover Health at Las Colinas
Mar 6, 2026 10:00am – 2:00pm
Work Order: WO-01337339
Account: Crossover Health Management Services
Customer Case Number:
Location: Crossover Health at Las Colinas
Address: 3021 Gateway Drive, Ste 295, Irving, TX 75063
Manufacturer:
Model #:
Serial #:
Contact Name: William Recker
Contact Phone: 773-633-6618
Contact Email: wi
Timeline
📞
Case Linked Jan 12, 6:01 AM
Case Number:00557893
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 12, 1:47 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 12, 2:53 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 4m
🚨34.0 business days
🗓️
▶
2
Status: Scheduled Mar 2, 9:53 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-03-06T15:00:00.000+0000
⚠️5.0 business days
🔧
Status: Tech On Site by Zachary StiebenMar 6, 9:04 AM
From:Scheduled
To:Tech On Site
Duration in Previous:3d 23h
✔️
Status: Completed by Zachary StiebenMar 6, 1:13 PM
From:Tech On Site
To:Completed
Duration in Previous:4h 8m
🚗
▶
2
Travel Added Mar 6, 5:16 PM
Travel Added → Labor Added
⏱️
Labor Added
Type:Labor
Status:Open
Qty:0.75
🏁
Status: Closed by Zachary StiebenMar 6, 5:21 PM
From:Completed
To:Closed
Duration in Previous:4h 8m
⏱️
Labor Added Mar 6, 5:50 PM
Type:Labor
Status:Open
Qty:3.1666666666667
⏳2.8 business days
📄
▶
3
Status: Ready to Bill Mar 10, 3:37 PM
Status: Ready to Bill → Invoice Created → Status: Invoiced
🧾
Invoice Created
Invoice Number:SM-256096
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
Bottlenecks
Assigned
Duration: 33.5 business days (threshold: 4.0 business hours)
Exceeded by 33.0 business days
Scheduled
Duration: 5.0 business days (threshold: 2.0 business days)
Exceeded by 3.0 business days
Closed
Duration: 2.2 business days (threshold: 1.0 business days)