3/3 KKelch scheduled per logged email from Ashley. Email logged on WO-01337529
3/2 KKelch called Ashley to reschedule for 3/18 between 9 and 11 am as the technician needs new equipment stickers. Left VM, placed in R/S pending call back. Call logged on WO-01337529
2/11 KKelch Ashley called me back to schedule the east unit for 3/4 between 9 and 11 am and 3/4 between 12 and 2 pm and 3/6 between 9 and 11 am for the central unit. Customer confirmed. Call logged on WO-01337529. Adam will meet you at the gate for the east unit.
2/2 KKelch called Ashley to schedule the east unit for 3/4 between 9 and 11 am and the south unit for 3/6 between 9 and 11 am. Left VM. Call logged on WO-01337529
1/26 KKelch called Ashley to schedule the east unit for 3/4 between 9 and 11 am and south unit for 3/6 between 9 and 11 am. Left VM. Call logged on WO-01337529
🔧Work Performed
performed the annual inspection on 26 pieces of equipment.
🔍Technician Findings
annual inspection due
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
23 pcs
https://www.ebiotrack.com/inspection.php?iid=32441
📧
Email:Re: Annual EMSAR Inspection
Completed Mar 3, 2026
From: achilders@TeamCenturion.com
To: kaitlyn.kelch@emsar.com, thomas.langenberg@emsar.com
Cc: abrookman@TeamCenturion.com, achilders@TeamCenturion.com
That will work! Thank you Kaitlyn!
Ashley Childers | Administrative Assistant Healthcare beyond patient care,healthcare for humanity. Hutchinson Correctional Facility500 S Reformatory Rd | PO Box 1568Hutchinson, KS 67501Direct: 620-625-7349achilders@teamcenturion.com | CenturionManagedCare.comFrom: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent:
📋
Outbound to +16206257349
Completed Mar 2, 2026
3/2 KKelch called Ashley to reschedule for 3/18 between 9 and 11 am as the technician needs new equipment stickers. Left VM, placed in R/S pending call back. Call logged on WO-01337529
📋
Inbound from +16206622321
Completed Feb 11, 2026
2/11 KKelch Ashley called me back to schedule the east unit for 3/4 between 9 and 11 am and 3/4 between 12 and 2 pm and 3/6 between 9 and 11 am for the central unit. Customer confirmed. Call logged on WO-01337529
📋
Outbound to +16206257349
Completed Feb 2, 2026
2/2 KKelch called Ashley to schedule the east unit for 3/4 between 9 and 11 am and the south unit for 3/6 between 9 and 11 am. Left VM. Call logged on WO-01337529
📋
Outbound to +16206257349
Completed Jan 26, 2026
1/26 KKelch called Ashley to schedule the east unit for 3/4 between 9 and 11 am and south unit for 3/6 between 9 and 11 am. Left VM. Call logged on WO-01337529
📅
WO-01337529 - Inspection - DD: 03/31/2026 - Hutchinson - Hutchinson Correctional Facility - East Unit
Mar 24, 2026 10:00am – 1:00pm
Work Order: WO-01337529
Account: Centurion of Kansas
Customer Case Number:
Location: Hutchinson Correctional Facility - East Unit
Address: 400 South Halstead, Hutchinson, KS 67501
Manufacturer:
Model #:
Serial #:
Contact Name: Ashley Childers
Contact Phone: 620 - 625 - 7349
Contact Email:
Due D
Timeline
📞
Case Linked Jan 13, 6:00 AM
Case Number:00558340
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 13, 11:45 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Jan 15, 9:11 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 21h
🚨19.0 business days
🗓️
▶
2
Status: Scheduled Feb 11, 1:37 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-03-04T15:00:00.000+0000
🚨13.0 business days
🔄
Status: Reschedule by Kaitlyn KelchMar 2, 10:10 AM
From:Scheduled
To:Reschedule
Duration in Previous:18d 20h
⏳2.0 business days
🗓️
▶
2
Status: Scheduled Mar 3, 4:40 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-03-24T14:00:00.000+0000
🚨15.9 business days
🔧
Status: Tech On Site by Thomas LangenbergMar 24, 11:33 AM
From:Scheduled
To:Tech On Site
Duration in Previous:20d 17h
⏱️
▶
2
6x Labor Added Mar 24, 5:10 PM
6x Labor Added → Status: Completed
✔️
Status: Completed by Thomas Langenberg
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:5h 37m, 0m
📄
Status: Ready to Bill by Diane PattonMar 25, 2:05 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:20h 55m, 0m
⏳3.0 business days
🧾
Invoice Created Mar 28, 12:05 PM
Invoice Number:SM-257451
Bottlenecks
Ready for Scheduling
Duration: 2.9 business days (threshold: 1.0 business days)
Exceeded by 1.9 business days
Assigned
Duration: 19.0 business days (threshold: 4.0 business hours)
Exceeded by 18.5 business days
Scheduled
Duration: 12.7 business days (threshold: 2.0 business days)
Exceeded by 10.7 business days
Scheduled
Duration: 15.3 business days (threshold: 2.0 business days)
Exceeded by 13.3 business days
Closed
Duration: 1.4 business days (threshold: 1.0 business days)