FMI 78101H: Venue Fit Thermal Event due to battery Purpose: Each affected system will have a SW Version R5.1 update installed. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at TCS.FMIAdmin@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
2/27/2026 BBallard - Upgrade software and replaced battery.
2/13/2026 Brod - emailed alan to have FSE onsite for 02/23. he confirmed for the 16th but the fse was no longer available.
02/12/2026 MHamersley - recd email reply from Sterlin, he provided: Alan Graves, alan.graves@hhsys.org , he is Bio Med for Ultrasounds.
02/12/2026 MHamersley - sent email: sterlin.woods@hhsys.org ;
WO-01325650-VFD000297
WO-01337755-VFC000952
🔧Work Performed
Template Name:
Template Description:
Problem Found:
Action Taken: “Completed FMI 78101 by installing SW Version R5.0.5 or R5.1 and communicated with customer to scrap previous software versions”.
Verification Test: “Performed Probe and Connectors Checks for all probes. Confirmed all probes pass. Completed all Peripheral Checks-system passed. Completed full system diagnostics-system passed.
Equipment passed all required tests and has been returned to the customer fully functional”.
🔍Technician Findings
Template Name:
Template Description:
Problem Found:
Action Taken: “Completed FMI 78101 by installing SW Version R5.0.5 or R5.1 and communicated with customer to scrap previous software versions”.
Verification Test: “Performed Probe and Connectors Checks for all probes. Confirmed all probes pass. Completed all Peripheral Checks-system passed. Completed full system diagnostics-system passed.
Equipment passed all required tests and has been returned to the customer fully functional”.
⚠️Problem Description
FMI 78101H: Venue Fit Thermal Event due to battery Purpose: Each affected system will have a SW Version R5.1 update installed. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at TCS.FMIAdmin@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare - Venue Fit Ultrasound
📞Call Description
FMI 78101
📞
Live Call_ Left Message
Completed Feb 26, 2026
02/26/2026 Brod - called 2569905294 to speak to Alan Graves, went to vm left message to verify if the units are still needing to be remediated.
Work Order: WO-01337755
Account: GE Healthcare FMI
Customer Case Number: TBD
Location: HUNTSVILLE HOSPITAL
Address: 101 SIVLEY RD SW, HUNTSVILLE, AL 35801
Manufacturer: GE Healthcare
Model #: Venue Fit Ultrasound
Serial #: VFC000952
Contact Name: Alan Graves
Contact Phone: 256-990-5294
Contact Email
JFIF
VFC000952 SW
Feb 27, 2026
JFIF
VFC000952 Bat
Feb 27, 2026
JFIF
VFC000952 SN
Feb 27, 2026
Timeline
📞
Case Linked Jan 14, 10:45 AM
Case Number:00558915
Subject:URGENT Philips WO Request
Status:Closed
📋
Work Order Created Jan 14, 11:07 AM
Work Order:WO-01337755
Type:FCO
Priority:PC
🚨12.0 business days
✅
Status: Ready for Release by Mandy NewmanJan 31, 12:06 PM