4/7/26 RBerry- Chattered: @Dylan Nakoff I see that this WO was released back to the ASC but I don't see an updated contact. Does the ASC need to continue to schedule through ethosfacilities@ethosvet.com?
3/11 KKelch placed on hold due to 3 failed attempts to contact
Email: EMSAR Request for service at NVA Uintah Pet Emergency
Completed Mar 10, 2026
To: ethosfacilities@ethosvet.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at NVA Uintah Pet Emergency
Body:
Hi Ethos Scheduling,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at NVA Uintah Pet Emergency. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 3/12 with an arrival window between 9 and 11 am. Please let u
📧
Email:Re: Scheduling for WO-01337769
Completed Jan 27, 2026
From: kaitlyn.kelch@emsar.com
To: ethosfacilities@ethosvet.com
Good afternoon,
I wanted to follow up and see if tomorrow worked for you for asset tagging.
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If you have received this communication in error you are notified that disclosing, copying
📧
Email: Scheduling for WO-01337769
Completed Jan 22, 2026
To: ethosfacilities@ethosvet.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: Scheduling for WO-01337769
Body:
Good morning,
I am reaching out from EMSAR to schedule the asset tagging for your site in Colorado Springs, CO. Our technician, Jason, can be there on 1/28 between 9 and 11 am. Please let me know if this date and time works for you.
Thank you,
Kaitlyn Kelch
Account Service Coordinator I-West District
(937) 741-4389
kaitlyn.kelch@emsar.com
www.emsar.com
Disclaim
Apr 7, 2026 1:22pm
@Dylan Nakoff I see that this WO was released back to the ASC but I don't see an updated contact. Does the ASC need to continue to schedule through ethosfacilities@ethosvet.com?
Timeline
📞
Case Linked Jan 14, 9:12 AM
Case Number:00558846
Subject:eBiotrack - New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 14, 11:29 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 15, 9:24 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:21h 54m
⚠️5.0 business days
👷
Technician Assigned by Kaitlyn KelchJan 22, 9:25 AM
Technician:Jason Morris
🚨28.0 business days
👷
▶
2
Technician Assigned Mar 3, 12:26 PM
Technician Assigned → Status: Entered
🆕
Status: Entered by Kaitlyn Kelch
From:Assigned, Entered
To:Entered, Assigned
Duration in Previous:47d 3h, 0m
⚠️6.0 business days
👷
Technician Assigned by Kaitlyn KelchMar 10, 9:05 AM
Technician:a0hVU000006oaBKYAY, Brandon Rodriguez
⏳2.0 business days
🆕
Status: Entered by Kaitlyn KelchMar 11, 9:27 AM
From:Assigned, Entered
To:Entered, On Hold
Duration in Previous:7d 20h, 0m
🚨19.0 business days
📅
Status: Ready for Scheduling by Dylan NakoffApr 6, 2:20 PM
From:On Hold
To:Ready for Scheduling
Duration in Previous:26d 4h
⚠️8.0 business days
⏸️
Status: On Hold by Dylan NakoffApr 15, 3:10 PM
From:Ready for Scheduling
To:On Hold
Duration in Previous:9d 0h
🚨13.0 business days
🚫
Status: Canceled by Dylan NakoffMay 1, 9:41 AM
From:On Hold
To:Canceled
Duration in Previous:15d 18h
Bottlenecks
Ready for Scheduling
Duration: 1.9 business days (threshold: 1.0 business days)
Exceeded by 7.5 business hours
Assigned
Duration: 32.0 business days (threshold: 4.0 business hours)
Exceeded by 31.5 business days
Assigned
Duration: 6.8 business days (threshold: 4.0 business hours)
Exceeded by 6.3 business days
Ready for Scheduling
Duration: 7.7 business days (threshold: 1.0 business days)