Detailed work order timeline, KPIs, and analysis
BAY STATE EMS EDUCATORS • Preventive Maintenance • PSM
📍 Bay State EMS Educators — 10 Fox Run Drive, Wilmington MA, 01887
Jan 14, 2026 → Apr 23, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 14 → Jan 14 | Created | ▶ Running | 0 | 0 |
| Jan 14 → Jan 15 | Ready for Scheduling | ▶ Running | 1 | 1 |
| Jan 15 → Jan 15 | Assigned | ▶ Running | 0 | 1 |
| Jan 15 → Jan 15 | Entered | ▶ Running | 0 | 1 |
| Jan 15 → Jan 15 | L2 Screening | ▶ Running | 0 | 1 |
| Jan 15 → Jan 15 | Awaiting Parts | ⏸ Paused | 0 | — |
| Jan 15 → Jan 16 | Ready for Scheduling | ▶ Running | 1 | 2 |
| Jan 16 → Mar 9 | Assigned | ▶ Running | 34 | 36 |
| Mar 9 → Mar 9 | Scheduled | ▶ Running | 0 | 36 |
| Mar 9 → Mar 11 | Reschedule | ▶ Running | 2 | 38 |
| Mar 11 → Apr 16 | Scheduled | ▶ Running | 26 | 64 |
| Apr 16 → Apr 16 | Reschedule | ▶ Running | 0 | 64 |
| Apr 16 → Apr 24 | Scheduled | ▶ Running | 6 | 70 |
4/16 KSmith -- Sent email to reschedule for 4/24 due to repairs
3/18 KSmith -- Jarrod reached out and requested we reschedule for 4/21. 9-11
3/11 KSmith -- Scheduled for 4/20 with Jarrod. 9-11am
3/9 KSmith -- Provided available dates in April to Jarrod and am awaiting response
2/9/26 NatoshaB - updated WO due date to EOM April per customer request.
2/3 KSmith -- Per Jarrod, "We don't have a shop for the tech to work in. I'm not going to let anyone work outside in this ice cold weather. I know this is going to sound crazy, but how does April work? Pending we don't get hit with a blizzard ". Advised Jarrod to let me know what date in April they want and we will schedule for then.
2/3 KSmith -- Sent email to Jarrod with our available dates currently, in case they are ready to schedule
1/26 KSmith -- Spoke with Jarrod and he is going to email me back with dates that would work. He said it would likely be pushed out a couple weeks due to the snow storm.
1/23 KSmith -- Sent email to schedule for 1/29
1/22 KSmith -- Sent email to schedule for 1/29
1/21 KSmith -- Sent email to schedule for 1/29
1/20 KSmith -- Delivery date not available yet. Will schedule once delivery date becomes available
1/15 KSmith -- Parts are listed as being needed, PO needs to be added or repair WOs created for these repairs/parts
1 torso/shoulder harness, 0313915
1 restraint straps, 0313892
2 Stryker restraint set,
6082-260-010
2 HE flat storage, 6082-128-012
01/15/2026 LHill-sent email to Jarrod MacKenzie at jarrod@baystateemseducators.com to confirm contact & equipment.
01/15/2026 LHill-LM at 617-875-7933 for Jarrod MacKenzie to confirm contact & equipment. Unable to log call in RC. Had to log call manually.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03068179 | Expenses | Open | 1 | $25.05 | Jan 16, 2:15 PM |
| WL-03199735 | Travel | Open | 87 | $0.00 | Apr 24, 12:49 PM |
| WL-03199731 | Labor | Open | 0.5 | $164.00 | Apr 24, 12:49 PM |
| WL-03199732 | Labor | Open | 0.5 | $260.00 | Apr 24, 12:49 PM |
| WL-03199733 | Travel | Open | 20 | $0.00 | Apr 24, 12:49 PM |
| WL-03199734 | Labor | Open | 1.5 | $0.00 | Apr 24, 12:49 PM |
| WL-03199729 | Labor | Open | 0.5 | $164.00 | Apr 24, 12:49 PM |
| WL-03199730 | Labor | Open | 0.5 | $164.00 | Apr 24, 12:49 PM |
| WL-03199737 | Parts | Open | 1 | $356.40 | Apr 24, 12:49 PM |
| WL-03199738 | Parts | Open | 1 | $143.00 | Apr 24, 12:49 PM |
| WL-03199739 | Parts | Open | 1 | $40.00 | Apr 24, 12:49 PM |
| WL-03199736 | Parts | Open | 1 | $356.40 | Apr 24, 12:49 PM |