3/4 KKelch placed on hold due to 3 failed attempts to schedule
3/2 KKelch sent John an email for scheduling
2/25 KKelch called John to schedule for 3/3 between 9 and 11 am. Left VM.
2/23 KKelch called John to schedule for 3/6 between 9 and 11 am. Left VM.
2/17 SBerry: POC updated, moved to RFS
1/26 KKelch placing on hold due to issue with contacts
1/19 KKelch called John to schedule for 3/6 between 9 and 11 am. Unable to leave VM.
1/19 KKelch called Patricia to schedule for 3/6 between 9 and 11 am. Advised to call John Mclaughlin at 312-459-4229
🔧Work Performed
- Inspected equipment found in every exam room
- inspected equipment found in labs
- inspected equipment found in nurse stations
- inspected equipment found in hallways
- inquired of staff where any other equipment might be found
- confirmed with staff that all equipment that is in use has been inspected
- informed staff if any equipment is later found, or pulled from storage, or received from another location, it will require a miscellaneous equipment inspection on a new work order
🔍Technician Findings
Normal equipment conditions
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
84 pcs
https://www.ebiotrack.com/inspection.php?iid=32487
📧
Email:Re: [EXTERNAL] Re: QR Code Labels
Completed Mar 26, 2026
From: john.mclaughlin@oakstreethealth.com
To: scott.berry@emsar.com
Cc: ciarra.letchworth@oakstreethealth.com, kaitlyn.kelch@emsar.com
Hi! That works for us!John McLaughlin (he/him) MSW, LMSW | Practice Manager: South Wayside | Oak Street Health |On Wed, Mar 25, 2026 at 3:44 PM Scott Berry <scott.berry@emsar.com> wrote:**** External Email - Use Caution ****I added both John and the scheduling coordinator for the area so we can try to get this scheduled. Kaitlyn, this is related to WO-013380
📧
Email: EMSAR Request for service at Oak Street Health - South Wayside
Completed Mar 2, 2026
To: john.mclaughlin@oakstreethealth.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Oak Street Health - South Wayside
Body:
Hi John McLaughlin,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Oak Street Health - South Wayside. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 3/23 with an arrival window between 9
📋
Outbound to +13136223039
Completed Feb 23, 2026
2/23 KKelch called John to schedule for 3/6 between 9 and 11 am. Left VM.
📧
Email: EMSAR Request for service at Oak Street Health - South Wayside
Completed Jan 19, 2026
To: cmusgrove@villagemedical.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Oak Street Health - South Wayside
Body:
Hi Patricia Essex,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Oak Street Health - South Wayside. This inspection is due in March, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 3/6 with an arrival
📋
Outbound to +13124594229
Completed Jan 19, 2026
1/19 KKelch called John to schedule for 3/6 between 9 and 11 am. Unable to leave VM.
📋
Outbound to +14696682500
Completed Jan 19, 2026
1/19 KKelch called Patricia to schedule for 3/6 between 9 and 11 am. Advised to call John Mclaughlin at 312-459-4229
📅
WO-01338041 - Inspection - DD: 3/31/2026 - - Houston - Oak Street Health - South Wayside
Apr 3, 2026 10:30am – 5:30pm
Work Order: WO-01338041
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - South Wayside
Address: 2008 S Wayside Drive STE 500, Houston, TX 77023
Manufacturer:
Model #:
Serial #:
Contact Name: John McLaughlin
Contact Phone: 313-622-3039
Contact Email: john.mclaughlin@
Timeline
📞
Case Linked Jan 15, 6:00 AM
Case Number:00559266
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 15, 11:21 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳2.0 business days
👷
▶
2
Technician Assigned Jan 16, 1:58 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 2h
⚠️6.0 business days
🆕
Status: Entered by Kaitlyn KelchJan 26, 10:13 AM
From:Assigned, Entered
To:Entered, On Hold
Duration in Previous:9d 20h, 0m
🚨16.0 business days
📅
Status: Ready for Scheduling by Scott BerryFeb 17, 3:39 PM