147x ITEM: 2390812
Wheel - Trispoke - 4 x 0.75
Reflective label included and assembled. Please deliver by 01/19/2026
30x ITEM: 2748038
Wheel, Hub and tire
Please deliever by 01/19/2026
147x ITEM: 2390812
Wheel - Trispoke - 4 x 0.75
Reflective label included and assembled. Please deliver by 01/19/2026
30x ITEM: 2748038
Wheel, Hub and tire
Please deliever by 01/19/2026
📧
Email: Your Order Has Been Fulfilled.
Completed Jan 29, 2026
To: a.stuckert@ferno.com
CC:
BCC:
Attachment: --none--
Subject: Your Order Has Been Fulfilled.
Body:
Dear Customer,
Your order # WO-01338213 has been fulfilled.
Please find the associated tracking number(s) below:
[Sean W. taking to ferno now]
These can be tracked at
UPS.com.
Should you have an inquiry please send an email to
dispatch@emsar.com.
EMSAR
Website: www.emsar.com
For any questions please contact the Dispatch Team
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 16, 2026
To: a.stuckert@ferno.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01338213Location: FERNOAddress: 70 WEIL WAY Wilmington, OH 45177-9371Device: Problem Description: 147x ITEM: 2390812
Wheel - Trispoke - 4 x 0.75
Reflective label included and assembled. P
Jan 21, 2026 9:46am
@Keith Canterbury Please add parts cost to this WO and close out if this note from 1/19 (Monday) is accurate: "Shipment Tracking Number: Sean W. taking to ferno now"
Thank you! cc @Lauren Oberg
Feb 2, 2026 12:43pm
@Keith Fricke Can you also look over this seems like the number of parts on WO are less parts from the po and amount is also different.
cc @Lauren Oberg @Natosha Beierschmitt
Mar 31, 2026 5:41pm
Changed this to RTB also since @Natosha Beierschmitt updated the contract @Nancy Suarez
PDF
1715186
Jan 16, 2026
Timeline
📞
Case Linked Jan 15, 10:38 AM
Case Number:00559343
Subject:PO Attached Request delivery by 1/19
Status:Closed
📋
▶
3
Work Order Created Jan 16, 9:24 AM
Work Order Created → Status: Assigned → Status: L2 Screening
👷
Status: Assigned by Kimberly Hardison
From:Entered
To:Assigned
Duration in Previous:0m
🔍
Status: L2 Screening by Kimberly Hardison
From:Assigned
To:L2 Screening
Duration in Previous:1m
📦
▶
2
Parts Requested Jan 16, 12:53 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:3h 28m
⏳1.0 business days
🔩
▶
2
3x Parts Added Jan 19, 10:58 AM
3x Parts Added → Status: Reschedule
🔄
Status: Reschedule by Keith Canterbury
From:Awaiting Parts
To:Reschedule
Duration in Previous:2d 22h
⚠️8.0 business days
📦
▶
2
Status: Awaiting Parts Jan 29, 1:57 PM
Status: Awaiting Parts → Status: Closed
🏁
Status: Closed by Rhonnie Reeves
From:Awaiting Parts
To:Closed
Duration in Previous:1m
⏳3.0 business days
💵
Status: Billing Review by Nancy SuarezFeb 2, 12:43 PM
From:Closed
To:Billing Review
Duration in Previous:3d 22h
🚨41.0 business days
📄
Status: Ready to Bill by Lauren ObergMar 31, 5:40 PM
From:Billing Review
To:Ready to Bill
Duration in Previous:57d 3h
⏳2.8 business days
📨
▶
2
Status: Invoice Pending Apr 2, 3:08 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🚨67.0 business days
🧾
Invoice Created Jul 8, 5:00 PM
Invoice Number:SM-258184
Bottlenecks
Reschedule
Duration: 8.0 business days (threshold: 2.0 business days)
Exceeded by 6.0 business days
Closed
Duration: 2.6 business days (threshold: 1.0 business days)
Exceeded by 1.6 business days
Billing Review
Duration: 40.8 business days (threshold: 2.0 business days)
Exceeded by 38.8 business days
Ready to Bill
Duration: 2.3 business days (threshold: 1.0 business days)