3/4/26 RBerry- Emailed Grace Medina to schedule for 3/10/26 with an arrival time between 8-10AM. Waiting for confirmation. See logged email.
3/4/26 RBerry- Called 305-821-9112- Call center transferred me to site. Placed on hold. After 5 minutes, no answer.
🔧Work Performed
3/25 DI: ARRIVED TO SITE AND CHECKED IN WITH CUSTOMER. COMPLETED ANNUAL INSPECTION SERVICE OF 96 DEVICES (91 PASS / 5 FAIL). VERIFIED THAT ALL EQUIPMENT HAD BEEN LOCATED & INSPECTED. REVIEWED INSPECTION LIST / DEVICE STATUS WITH CUSTOMER. ARCHIVED OLD & MISSING DEVICES. RETURNED ALL PASSING DEVICES TO SERVICE.
🔍Technician Findings
3/25 DI: ANNUAL INSPECTION SERVICE
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
91 Pcs
https://www.ebiotrack.com/inspection.php?iid=32509
From: abby.jinerson@emsar.com
To: glafranceholliman@convivasolutions.com
Good morning, Gigi,
We have our technician, Dylan Ingraham, scheduled to visit on Wednesday, 3/25 with estimated arrival between 9:00 a.m. - 11:00 a.m.
Please let us know who the on-site contact will be, along with any additional arrival instructions that we should make note of. Thank you for confirming!
Best Regards,
Abby Jinerson
Account Service Coordinator
Work Phone: (512) 593-6038
abby.jinerson@emsar.
From: abby.jinerson@emsar.com
To: glafranceholliman@convivasolutions.com
Good morning, Gigi,
Thank you for reaching out.
We currently have our technician available to visit the below location on Wednesday, 3/25, with estimated arrival between 9:00 a.m. – 11:00 a.m.
Please let us know if this date/time works for you as well, and we will proceed with scheduling accordingly. Thanks!
Best Regards,
Abby Jinerson
Account Service Coordinator
Work Pho
From: dispatch@emsar.com
To: abby.jinerson@emsar.com
Cc: rhea.berry@emsar.com, sramen@emsar.com
Good morning Abby,
This is for WO-01338251.
Thank you,
Dispatch
--------------- Original Message ---------------
From: Garanchar Lafrance Holliman [glafranceholliman@convivasolutions.com]
Sent: 3/17/2026 10:58 AM
To: virtualtech@emsar.com
Subject: Equipment Inspections Request Ref{00DA.93zU:500VU.phEdT}
Good morning
I am reaching out to schedule our annual inspe
📧
Email: EMSAR Request for service at Conviva Miami Lakes #1857
Completed Mar 4, 2026
To: gmedina@convivasolutions.com
CC: abby.jinerson@emsar.com
BCC: rhea.berry@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Conviva Miami Lakes #1857
Body:
Hi Grace Medina,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Conviva Miami Lakes #1857. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 3/10/26 with an arrival window between 8-10
📋
Outbound to +13058219115
Completed Mar 4, 2026
3/4/26 RBerry- Called 305-821-9112- Call center transferred me to site. Placed on hold. After 5 minutes, no answer.