2/5 KSmith -- Scheduled for 3/24 with Shansi. 8-10am
2/4 KSmith -- Per Shansi, site does not need done until March. Provided 3/24 as a scheduled date and am awaiting response
2/4 KSmith -- Checking with Shansi if this site is due in March or if they need them completed ASAP. There has been issues with generating WOs for this account, so wanted to verify how quickly we need to get them in
🔧Work Performed
SEMI-ANNUAL INSPECTION
🔍Technician Findings
SEMI-ANNUAL INSPECTION
⚠️Problem Description
Annual Equipment Calibration Service
# of pieces: 8
https://www.ebiotrack.com/omnicor/inspection.php?iid=10500
📧
Email:Re: Mexico Elementary School BP -- EMSAR Inspection -- WO-01338377
Completed Feb 5, 2026
📧
Email:Re: Mexico Elementary School BP -- EMSAR Inspection -- WO-01338377
Completed Feb 4, 2026
From: SLamica@connextcare.org
To: ksmith@emsar.com
YES I SHOW THEM BEING DONE 9/18/25 SO THEY WOULD NOT NEED TO BE DONE AGAIN UNTIL MARCH PLEASE
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, February 4, 2026 4:31 PM
To: Shansi Lamica <SLamica@connextcare.org>
Subject: Mexico Elementary School BP -- EMSAR Inspection -- WO-01338377
🛑ATTENTION: This Email message was received from someone outside ConnextCare. Do not open attachments or clic
📧
Email: Mexico Elementary School BP -- EMSAR Inspection -- WO-01338377
Completed Feb 4, 2026
To: slamica@connextcare.org
CC:
BCC:
Attachment: --none--
Subject: Mexico Elementary School BP -- EMSAR Inspection -- WO-01338377
Body:
Hi Shansi,
I just got a request for the BP units at Mexico Elementary.
I'm showing its due in March but I wanted to check and see if you are showing them due in March as well or if we need to get them completed ASAP.
Mexico Elementary School BP
26 Academy St, Mexico, NY
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
EAST DISTRICT COORDINATOR
9
📅
WO-01338377 - Inspection - DD: 03/31/2026 - Mexico - Mexico Elementary School BP
Mar 24, 2026 8:00am – 9:00am
Work Order: WO-01338377
Account: CONNEXTCARE FKA Northern Oswego County Health Services
Customer Case Number:
Location: Mexico Elementary School BP
Address: 26 Academy St, Mexico, NY 13114
Manufacturer:
Model #:
Serial #:
Contact Name: Shansi Lamica
Contact Phone: 315-298-6569 x2021
Contact Emai
Timeline
📞
Case Linked Jan 17, 7:39 AM
Case Number:00559976
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳0.0 business days
📋
▶
2
Work Order Created Jan 19, 8:37 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Erin Martin
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨12.0 business days
👷
▶
2
Technician Assigned Feb 4, 4:30 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:16d 7h
🗓️
▶
2
Status: Scheduled Feb 5, 8:16 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-03-24T12:00:00.000+0000
🚨32.9 business days
🔧
▶
2
Status: Tech On Site Mar 24, 7:50 AM
Status: Tech On Site → 2x Labor Added
⏱️
2x Labor Added
Type:Labor, Travel
Status:Open
Qty:0.83333333333333, 40
⏱️
▶
2
Labor Added Mar 24, 8:16 AM
Labor Added → Status: Completed
✔️
Status: Completed by Darek Kirkpatrick
From:Tech On Site
To:Completed
Duration in Previous:28m
🏁
Status: Closed by Darek KirkpatrickMar 24, 10:12 AM
From:Completed
To:Closed
Duration in Previous:1h 53m
⏳2.0 business days
📄
Status: Ready to Bill by Diane PattonMar 25, 12:35 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 2h, 0m
⏳3.0 business days
🧾
Invoice Created Mar 27, 3:15 PM
Invoice Number:SM-257439
Bottlenecks
Ready for Scheduling
Duration: 12.0 business days (threshold: 1.0 business days)
Exceeded by 11.0 business days
Assigned
Duration: 1.3 business days (threshold: 4.0 business hours)
Exceeded by 6.5 business hours
Scheduled
Duration: 33.0 business days (threshold: 2.0 business days)
Exceeded by 31.0 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)