1/26 KKelch scheduled per logged email from Malissa
1/26 KKelch sent Erin an email for scheduling
🔧Work Performed
performed the annual inspection of 28 pieces of equipment
🔍Technician Findings
annual inspection due
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
27 pcs
https://www.ebiotrack.com/inspection.php?iid=32540
📧
Email:Re: EMSAR Request for service at CareNow - Lee Summit South COID 22837
Completed Jan 26, 2026
From: Malissa.Walton@hcahealthcare.com
To: kaitlyn.kelch@emsar.com
Cc: Erin.Rollins@hcahealthcare.com
Good morning Kaitlyn, March 2nd works great for us. Thanks, Malissa WaltonCenter Manager II - Lees Summit | Lees Summit SouthUrgent CareHCA HealthcareP 816-366-1197 | F 816-366-1198CareNow.com | HCAHealthcare.com From: Rollins Erin <Erin.Rollins@hcahealthcare.com> Sent: Monday, January 26, 2026 9:37 AMTo: kaitlyn.kelch@emsar.com; Walton Malissa <Malissa.Walton@hcahealthcare.com>Subject: F
📧
Email: EMSAR Request for service at CareNow - Lee Summit South COID 22837
Completed Jan 26, 2026
To: erin.medeiros@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Lee Summit South COID 22837
Body:
Hi Erin Medeiros,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Lee Summit South COID 22837. This inspection is due in March, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 3/2 with a
📅
WO-01338410 - Inspection - Lee's Summit - CareNow - Lee Summit South COID 22837
Mar 2, 2026 10:00am – 1:00pm
Work Order: WO-01338410
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Lee Summit South COID 22837
Address: 3509 SW Market Street, Lee's Summit, MO 64082
Manufacturer:
Model #:
Serial #:
Contact Name: Erin Medeiros
Contact Phone: 816-600-4075
Contact Email: erin.medeiros@hcah
Timeline
📞
Case Linked Jan 19, 6:01 AM
Case Number:00560064
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 19, 9:43 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 19, 11:50 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:2h 6m
⚠️5.0 business days
🗓️
▶
2
Status: Scheduled Jan 26, 12:41 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-03-02T15:00:00.000+0000
🚨25.0 business days
🔧
Status: Tech On Site by Thomas LangenbergMar 2, 10:11 AM
From:Scheduled
To:Tech On Site
Duration in Previous:34d 21h
⏱️
▶
2
3x Labor Added Mar 2, 11:51 AM
3x Labor Added → Status: Completed
✔️
Status: Completed by Thomas Langenberg
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:1h 41m, 0m
⏳3.0 business days
📄
Status: Ready to Bill by Diane PattonMar 4, 2:28 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:2d 2h, 0m
⏳3.0 business days
🧾
Invoice Created Mar 7, 10:43 AM
Invoice Number:SM-255591
Bottlenecks
Assigned
Duration: 5.0 business days (threshold: 4.0 business hours)
Exceeded by 4.5 business days
Scheduled
Duration: 24.8 business days (threshold: 2.0 business days)
Exceeded by 22.8 business days
Closed
Duration: 2.9 business days (threshold: 1.0 business days)