follow up to WO-01313754
Technician Rene Yescas
2 dentalaire units #13128545 and #13028047 .pm kits needs to be shipped to the customer for return visit and work off of new work order.
Needs Follow-up
Requires Parts
Follow-Up Notes
dentalaire part numbers quantity 2 of C00pm compressor oil and oring kit need to ship to the customer to complete service on the dental units
1/30/26 RBerry- Spoke with receptionist states that the site manager is busy at the moment but she took my information and will have her call me back. Will confirm contact for this site once I speak with the site manager.
1/30/26 RBerry- Updated due date based on parts.
🔧Work Performed
Arrived on site and checked in with front desk and informed them i would be conducting PM's on unit. Once at units began removing items that needed to be worked on. conducted pm on both units ensuring to leave all units working and functional
🔍Technician Findings
Customer requesting PM on units
⚠️Problem Description
follow up to WO-01313754
Technician Rene Yescas
2 dentalaire units #13128545 and #13028047 .pm kits needs to be shipped to the customer for return visit and work off of new work order.
Needs Follow-up
Requires Parts
Follow-Up Notes
dentalaire part numbers quantity 2 of C00pm compressor oil and oring kit need to ship to the customer to complete service on the dental units https://www.ebiotrack.com/workorder.php?wo=71014
📋
Outbound to +13057619024
Completed Feb 3, 2026
2-3 Mburris called and set w/ Emerson 2-3 3pm
📋
Outbound to +16266926855
Completed Jan 30, 2026
1/30/26 RBerry- Spoke with receptionist states that the site manager is busy at the moment but she took my information and will have her call me back.
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 27, 2026
To: facilities@modernanimal.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01338470Location: Modern Animal Clinic - PASAddress: 616 E Colorado Blvd Pasadena, CA 91101Device: Problem Description: follow up to WO-01313754
Technician Rene Yescas
2 dentalaire
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 20, 2026
To: facilities@modernanimal.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01338470Location: Modern Animal Clinic - PASAddress: 616 E Colorado Blvd Pasadena, CA 91101Device: Problem Description: follow up to WO-01313754
Technician Rene Yescas
2 dentalaire
📅
WO-01338470 - Virtual Tech - Field Repair - Pasadena - Modern Animal Clinic - PAS
Feb 3, 2026 5:00pm – 6:30pm
Work Order: WO-01338470
Account: Modern Animal Hospital
Customer Case Number:
Location: Modern Animal Clinic - PAS
Address: 616 E Colorado Blvd, Pasadena, CA 91101
Manufacturer:
Model #:
Serial #:
Contact Name: Emerson LaFebre
Contact Phone: 305.761.9024
Contact Email: facilities@modernanimal.co
Timeline
📞
Case Linked Jan 19, 1:43 PM
Case Number:00560212
Subject:follow up to WO-01313754
Status:Closed
📋
▶
3
Work Order Created Jan 19, 2:02 PM
Work Order Created → Parts Requested → Status: Awaiting Parts