3/20/26 NB - New annuity executed and attached to WO. Updated Prob Desc. (previously 4 pieces) to 7 and put WO in RTB status.
3/9/26 NB - Put WO in billing rev status due to SMC needs updated. Waiting for returned agreement from customer. If not updated by EMO, we will bill for additional manual chair & PL not covered under existing SMC.
🔧Work Performed
Stryker Medical - 6252 Stair-Pro
Serial #: 2304010000164 - Asset ID: 13243214
Stryker Medical - 6252 Stair-Pro
Serial #: 2304010000163 - Asset ID: 13243217
Stryker Medical - 6390 Power-LOAD
Serial #: 2311012700175 - Asset ID: 13254373
Stryker Medical - 6390 Power-LOAD
Serial #: 2406012700026 - Asset ID: 13254372
Stryker Medical - 6507 Power-PRO 2
Serial #: 2312001414 - Asset ID: 13254301
Stryker Medical - 6252 Stair-Pro
Serial #: 2506010000081 - Asset ID: 13254300
Stryker Medical - 6390 Power-LOAD
Serial #: 2406012700041 - Asset ID: 13254299
Hi @Diane Patton, I put this PM WO in billing review because the SMC needs to be updated. If it's not updated by EOM we will add PM on 1 manual chair and powerload. Will update once I hear back from the customer. Let me know if you have any questions.
📅
WO-01338544 - Preventive Maintenance - Ravenna - RAVENNA FIRE DEPARTMENT
Mar 3, 2026 12:00pm – 6:00pm
Work Order: WO-01338544
Account: RAVENNA FIRE DEPARTMENT
Customer Case Number:
Location: RAVENNA FIRE DEPARTMENT
Address: 214 Parkway, Ravenna, OH 44266
Manufacturer:
Model #:
Serial #:
Contact Name: Jason Arbaugh
Contact Phone: 3302975738
Contact Email: jason.arbaugh@ravennaoh.gov
Due Date: 3/3
Timeline
📞
Case Linked Jan 20, 12:00 AM
Case Number:00560325
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 20, 9:23 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 20, 9:43 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:20m
🚨27.0 business days
📅
▶
2
Dispatch Scheduled Feb 26, 3:46 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Teddie Bracken
From:Assigned
To:Scheduled
Duration in Previous:37d 6h
⏳4.0 business days
💵
Expenses Added Mar 3, 11:46 AM
Type:Expenses
Status:Open
Qty:1
🔧
Status: Tech On Site by Teddie BrackenMar 3, 12:29 PM
From:Scheduled
To:Tech On Site
Duration in Previous:4d 20h
⏱️
▶
2
23x Labor Added Mar 3, 5:26 PM
23x Labor Added → Status: Closed
🏁
Status: Closed by Ben Saur
From:Tech On Site
To:Closed
Duration in Previous:4h 57m
⏳4.6 business days
💵
Status: Billing Review by Natosha BeierschmittMar 9, 7:18 AM
From:Closed
To:Billing Review
Duration in Previous:5d 12h
🚨10.0 business days
📄
Status: Ready to Bill by Natosha BeierschmittMar 20, 11:56 AM
From:Billing Review
To:Ready to Bill
Duration in Previous:11d 4h
⚠️7.0 business days
💵
▶
2
Status: Billing Review Mar 30, 2:38 PM
Status: Billing Review → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🚨89.0 business days
🧾
Invoice Created Aug 4, 12:33 PM
Invoice Number:SM-257807
Bottlenecks
Assigned
Duration: 27.0 business days (threshold: 4.0 business hours)
Exceeded by 26.5 business days
Scheduled
Duration: 3.4 business days (threshold: 2.0 business days)
Exceeded by 1.4 business days
Closed
Duration: 4.2 business days (threshold: 1.0 business days)
Exceeded by 3.2 business days
Billing Review
Duration: 10.0 business days (threshold: 2.0 business days)
Exceeded by 8.0 business days
Ready to Bill
Duration: 7.0 business days (threshold: 1.0 business days)