2/2 KKelch scheduled per logged email from Alexandria
2/2 KKelch sent Alexandria an email for scheduling
1/26 KKelch called Alexandria to schedule for 3/5 between 9 and 11 am. Office is closed today due to the storm, sent email.
🔧Work Performed
Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
54 pieces
https://www.ebiotrack.com/inspection.php?iid=32609
📧
Email:Re: EMSAR Request for service at CareNow - Thousand Oaks
Completed Feb 2, 2026
From: Alexandria.Garza@hcahealthcare.com
To: kaitlyn.kelch@emsar.com
Cc: Valeriana.Hernandez@hcahealthcare.com
Yes this works. Please reach out to Valerie Hernandez if needed, she is the clinic manager of the clinic and has been CC’ed to this email 😊 Alexandria GarzaCenter Manager II, San AntonioHCA | CareNow Urgent Care M: 210-638-9149 P: 210-664-0962115 Angeles Dr, Suite 103San Antonio, Texas 78201CareNow.com | HCAHealthcare.com“Grace. Gratitude. Growth” ***Notice: This
📧
Email: EMSAR Request for service at CareNow - Thousand Oaks
Completed Feb 2, 2026
To: alexandria.garza@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Thousand Oaks
Body:
Hi Alexandria Garza,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Thousand Oaks. This inspection is due in March, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 3/30 with an arrival window bet
📧
Email: EMSAR Request for service at CareNow - Thousand Oaks
Completed Jan 26, 2026
To: alexandria.garza@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Thousand Oaks
Body:
Hi Alexandria Garza,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Thousand Oaks. This inspection is due in March, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 3/5 with an arrival window betw
📋
Outbound to +12106640962
Completed Jan 26, 2026
1/26 KKelch called Alexandria to schedule for 3/5 between 9 and 11 am. Office is closed today due to the storm, sent email.
📅
WO-01339263 - Inspection - DD: 03/31/2026 - San Antonio - CareNow - Thousand Oaks
Mar 30, 2026 10:00am – 2:00pm
Work Order: WO-01339263
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Thousand Oaks
Address: 2951 Thousand Oaks, Suite 104, San Antonio, TX 78247
Manufacturer:
Model #:
Serial #:
Contact Name: Alexandria Garza
Contact Phone: 210-664-0962
Contact Email: alexandria.garza@hcah
Timeline
📞
Case Linked Jan 22, 6:00 AM
Case Number:00561219
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 22, 9:45 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
👷
▶
2
Technician Assigned Jan 22, 10:32 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:46m
⚠️8.0 business days
🗓️
▶
2
Status: Scheduled Feb 2, 10:56 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-03-30T14:00:00.000+0000
🚨40.0 business days
🔧
Status: Tech On Site by Anthony WirthMar 30, 9:10 AM
From:Scheduled
To:Tech On Site
Duration in Previous:55d 21h
⏱️
▶
2
3x Labor Added Mar 30, 5:16 PM
3x Labor Added → Status: Completed
✔️
Status: Completed by Anthony Wirth
From:Tech On Site
To:Completed
Duration in Previous:8h 10m
🔩
▶
2
Parts Added Mar 30, 5:21 PM
Parts Added → Status: Closed
🏁
Status: Closed by Anthony Wirth
From:Completed
To:Closed
Duration in Previous:1m
📄
▶
2
Status: Ready to Bill Mar 31, 12:45 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⚠️5.0 business days
🧾
Invoice Created Apr 6, 9:02 AM
Invoice Number:SM-257916
Bottlenecks
Assigned
Duration: 8.0 business days (threshold: 4.0 business hours)
Exceeded by 7.5 business days
Scheduled
Duration: 40.0 business days (threshold: 2.0 business days)
Exceeded by 38.0 business days
Closed
Duration: 1.3 business days (threshold: 1.0 business days)