Detailed work order timeline, KPIs, and analysis
Advanced Dermatology and Cosmetic Surgery (ADCS) • Virtual Tech - Field Repair • P3
📍 ADCS - 443 - West Columbia — 3574 Sunset Blvd, West Columbia SC, 29169
Jan 22, 2026 → Feb 16, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 22 → Jan 22 | Created | ▶ Running | 0 | 0 / 3 |
| Jan 22 → Jan 22 | Ready for Scheduling | ▶ Running | 0 | 0 / 3 |
| Jan 22 → Jan 23 | Assigned | ▶ Running | 1 | 1 / 3 |
| Jan 23 → Jan 28 | Scheduled | ▶ Running | 3 | 4 / 3 |
| Jan 28 → Feb 6 | Awaiting Parts | ⏸ Paused | 7 | — |
| Feb 6 → Feb 6 | Reschedule | ▶ Running | 0 | 4 / 3 |
| Feb 6 → Feb 10 | Scheduled | ▶ Running | 2 | 6 / 3 |
| Feb 10 → Feb 11 | Reschedule | ▶ Running | 1 | 7 / 3 |
| Feb 11 → Feb 17 | Scheduled | ▶ Running | 3 | 10 / 3 |
| Feb 17 → Feb 17 | Tech On Site | ▶ Running | 0 | 10 / 3 |
2/16/26- EColon- This WO was a continuation of WO-01338246
2/11 MOwens Stacy replied back to the email to confirm scheduling for Mon. 2/16
2/11 MOwens Called to speak to Stacy Meissner. Left a vm to schedule the visit for first available opening on 2/16 with arrival at 9am.
2/10 MOwens Called to speak to Stacy. Left a vm for her to call back to schedule the repair visit.
2/10 SRogers: Updating to reschedule so we can schedule a return visit (now that we have a rental that can carry a 6 foot ladder).
2/9/26- EColon- Due to registration issues not able to use van to transport ladder to facility. Called Stacey to see if they have a ladder on-site. Unfortunately they do not. Will have to reach back out to reschedule once we are able to get back on-site with a ladder.
2/7/26 RBerry- Updated due date based on parts. Removed delay code.
2/6 MOwens Sent email to Stacy scheduling this repair on 2/9 with arrival around 9am.
2/4/2026jsells
Ship To Name: ADCS - 443 - West Columbia Ship To Address: 3574 Sunset Blvd Ship To City/State: West Columbia, SC 29169 Waybill (Tracking #): 1ZE444250371457024 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 03-FEB-2026 LINE NO: 1.1 QTY: 1 ITEM: 002-0642-00 SERIAL #: DESCRIPTION: TRANSFORMER - 24 VOLT LINE NO: 2.1 QTY: 1 ITEM: CHRG-FRT SERIAL #: DESCRIPTION: FREIGHT1/26 MOwens sent email to Stacy to reschedule the visit for next available opening on Wed. 1/28 between 3-5pm.
1/23 MOwens Stacy replied back that they will be open on 1/26. confirmed visit on 1/26.
1/22 MOwens Sent email to Stacy Messiner asking if they will be open on Monday afternoon
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03081339 | Travel | Open | 43 | - | Jan 28, 10:39 AM |
| WL-03081578 | Travel | Open | 18 | - | Jan 28, 12:41 PM |
| WL-03081833 | Labor | Open | 1 | $91.00 | Jan 28, 2:32 PM |
| WL-03081834 | Labor | Open | 1 | $149.00 | Jan 28, 2:32 PM |
| WL-03081835 | Labor | Open | 0.5 | $0.00 | Jan 28, 2:32 PM |
| WL-03094990 | Parts | Open | 1 | $633.15 | Feb 6, 10:08 AM |
| WL-03094991 | Expenses | Open | 1 | $21.89 | Feb 6, 10:08 AM |
| WL-03106879 | Travel | Open | 16 | - | Feb 16, 9:28 AM |
| WL-03107840 | Labor | Open | 0.5 | $91.00 | Feb 16, 7:21 PM |
| WL-03107841 | Labor | Open | 2 | $298.00 | Feb 16, 7:21 PM |