4/1 MOwens Tech had not received his Ap PM stickers yet. Sent email to Ralph rescheduling inspection for 4/10 in the afternoon.
3/25 MOwens Sent email to Ralph confirming the schedule date for this location for 4/1 between 9-1
3/5 MOwens Ralph replied back to the email that he is still waiting for the PO approval to schedule the inspection visit at this location.
🔧Work Performed
Performed annual equipment inspection ( 48 pcs ). Worked with staff to find all equipment.
🔍Technician Findings
Checked in sith staff for inspection of devices.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
45 pieces
https://www.ebiotrack.com/inspection.php?iid=32641
📧
Email:Re: [EXTERNAL] Centerville Clinics - Bentleyville Family Practice
Completed Apr 1, 2026
From: rcavanaugh@centervilleclinics.com
To: mowens@emsar.com
Cc: mnigro@centervilleclinics.com
No problem. Thanks
RalphFrom: Melissa Owens <mowens@emsar.com>Sent: Wednesday, April 1, 2026 8:41 AMTo: Ralph D. Cavanaugh <rcavanaugh@centervilleclinics.com>Cc: Martin Nigro <mnigro@centervilleclinics.com>Subject: [EXTERNAL] Centerville Clinics - Bentleyville Family Practice RalphI need to reschedule this visit for this morning to next week. Rescheduling for 4/10 from 12-4pm.ThanksMelissa Owe
📧
Email:Centerville Clinics - Bentleyville Family Practice
Completed Apr 1, 2026
From: mowens@emsar.com
To: rcavanaugh@centervilleclinics.com
Cc: mnigro@centervilleclinics.com
Ralph
I need to reschedule this visit for this morning to next week. Rescheduling for 4/10 from 12-4pm.
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
📧
Email
Completed Mar 25, 2026
3/25 MOwens Sent email to Ralph confirming the schedule date for this location for 4/1 between 9-1
From: maintenance@centervilleclinics.com
To: mowens@emsar.com, scott.berry@emsar.com
Good morning Melissa,
I am still waiting for approval from Admin and our Board of Directors. Stay tuned.
Thanks,
RalphFrom: Melissa Owens <mowens@emsar.com>Sent: Wednesday, March 4, 2026 5:01 PMTo: Scott Berry <scott.berry@emsar.com>Cc: Maintenance Department <maintenance@centervilleclinics.com>Subject: [EXTERNAL] Re: Centerville Clinics Inc Annual Equipment Inspections You don't often get email fro
📅
WO-01339523 - Inspection - DD: 3/31/2026 - - Bentleyville - Centerville Clinics - Bentleyville Family Practice
Apr 10, 2026 1:00pm – 5:00pm
Work Order: WO-01339523
Account: Centerville Clinics, Inc.
Customer Case Number:
Location: Centerville Clinics - Bentleyville Family Practice
Address: 100 Wilson Road, Bentleyville, PA 15314
Manufacturer:
Model #:
Serial #:
Contact Name: Martin Nigro
Contact Phone:
Contact Email: main
Timeline
📞
Case Linked Jan 23, 6:00 AM
Case Number:00561565
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 23, 10:00 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨18.0 business days
👷
▶
2
Technician Assigned Feb 18, 9:06 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:25d 23h
🚨26.0 business days
🗓️
▶
2
Status: Scheduled Mar 25, 2:00 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-04-01T13:00:00.000+0000
⚠️6.0 business days
📅
Dispatch Scheduled by Melissa OwensApr 1, 8:39 AM
Scheduled For:2026-04-10T16:00:00.000+0000
⏳4.0 business days
📅
Dispatch Scheduled by Melissa OwensApr 6, 3:47 PM
Scheduled For:2026-04-10T17:00:00.000+0000
⚠️5.0 business days
🔧
Status: Tech On Site by Pero PopovicApr 10, 12:16 PM
From:Scheduled
To:Tech On Site
Duration in Previous:15d 22h
⏱️
▶
2
3x Labor Added Apr 10, 2:24 PM
3x Labor Added → Status: Completed
✔️
Status: Completed by Pero Popovic
From:Tech On Site
To:Completed
Duration in Previous:2h 12m
⏱️
▶
2
3x Labor Added Apr 10, 6:01 PM
3x Labor Added → Status: Closed
🏁
Status: Closed by Pero Popovic
From:Completed
To:Closed
Duration in Previous:3h 34m
⏳2.7 business days
📄
▶
2
Status: Ready to Bill Apr 14, 9:47 AM
Status: Ready to Bill → Invoice Created
🧾
Invoice Created
Invoice Number:SM-259142
Bottlenecks
Ready for Scheduling
Duration: 18.0 business days (threshold: 1.0 business days)
Exceeded by 17.0 business days
Assigned
Duration: 26.0 business days (threshold: 4.0 business hours)
Exceeded by 25.5 business days
Scheduled
Duration: 12.7 business days (threshold: 2.0 business days)
Exceeded by 10.7 business days
Closed
Duration: 2.2 business days (threshold: 1.0 business days)