From: Heidi.Reid@omh.ny.gov
To: ksmith@emsar.com
I will get it all setup. Thank you
Heidi M. Reid, RN Super. 1, Psych.
Marcy RMHU
(315) 768-1400 ext. 1240
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, February 25, 2026 12:09 PM
To: Reid, Heidi (OMH) <Heidi.Reid@omh.ny.gov>
Subject: RE: MARCY -- EMSAR Inspection -- WO-01339718
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From: Heidi.Reid@omh.ny.gov
To: ksmith@emsar.com
Good morning Kourtney,
Yes, April 6th would work. I will need to know the technician’s name, time of arrival, and what items will need to be brought into the facility. Please advise and thank you.
Heidi M. Reid, RN Super. 1, Psych.
Marcy RMHU
(315) 768-1400 ext. 1240
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, February 25, 2026 8:09 AM
To: Reid, Heidi (OMH) <Heidi.Reid@omh.ny.gov>
Subject: Re: MARCY
To: HEIDI.REID@OMH.NY.GOV
CC:
BCC:
Attachment: --none--
Subject: Re: MARCY -- EMSAR Inspection -- WO-01339718
Body:
Hi Heidi,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at MARCY located at 9000 Old River Rd?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We received a request to inspect the units
To: HEIDI.REID@OMH.NY.GOV
CC:
BCC:
Attachment: --none--
Subject: Re: MARCY -- EMSAR Inspection -- WO-01339718
Body:
Hi Heidi,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at MARCY located at 9000 Old River Rd?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We received a request to inspect the units
📧
Email: MARCY -- EMSAR Inspection -- WO-01339718
Completed Feb 20, 2026
To: heidi.reid@ii-techknow.com
CC:
BCC:
Attachment: --none--
Subject: MARCY -- EMSAR Inspection -- WO-01339718
Body:
Hi Heidi,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at MARCY located at 9000 Old River Rd?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We received a request to inspect the units
Work Order: WO-01339718
Account: CNY PSYCHIATRIC CENTER
Customer Case Number:
Location: MARCY
Address: 9000 OLD RIVER RD, MARCY, NY 13403
Manufacturer:
Model #:
Serial #:
Contact Name: HEIDI REID
Contact Phone: 315-768-1400 X1240
Contact Email:
Due Date: 4/24/2026
Scheduled Date/Time: 2026-04-0
Timeline
📞
Case Linked Jan 24, 7:39 AM
Case Number:00561881
Subject:eBiotrack - Automated New Inspection Created