1/28 KSmith -- Sent email to schedule for March 6th
🔧Work Performed
Annual Equipment Electrical Safety Test And Calibration
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
60 pieces
https://www.ebiotrack.com/inspection.php?iid=32682
📧
Email:Re: Arches Medical - Coventry Urgent Care -- EMSAR Inspection -- WO-01339760
Completed Jan 28, 2026
From: Kelly.Manown@archesmed.com
To: ksmith@emsar.com
Sounds good, thank you
Kelly Manown
Practice Manager
Arches Medical – Coventry PC
Coventry Reservoir
1620 Nooseneck Hill Road
Coventry, RI 02816
Coventry Tiogue
982 Tiogue Ave
Coventry, RI 02816
Cell Phone: 401-639-8829
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, January 28, 2026 1:36 PM
To: Kelly Manown <Kelly.Manown@archesmed.com>
Subject: RE:
📧
Email:Re: Arches Medical - Coventry Urgent Care -- EMSAR Inspection -- WO-01339760
Completed Jan 28, 2026
From: Kelly.Manown@archesmed.com
To: ksmith@emsar.com
Kourtney,
March 6th works, We open at 8-6. Please let me know the estimated time.
Kelly
Kelly Manown
Practice Manager
Arches Medical – Coventry PC
Coventry Reservoir
1620 Nooseneck Hill Road
Coventry, RI 02816
Coventry Tiogue
982 Tiogue Ave
Coventry, RI 02816
Cell Phone: 401-639-8829
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, January 28
📧
Email: Arches Medical - Coventry Urgent Care -- EMSAR Inspection -- WO-01339760
Completed Jan 28, 2026
To: bharbour@villagemedical.com; Kelly.Manown@archesmed.com
CC:
BCC:
Attachment: --none--
Subject: Arches Medical - Coventry Urgent Care -- EMSAR Inspection -- WO-01339760
Body:
Good Morning,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Arches Medical - Coventry Urgent Care located at 982 Tiogue Avenue (Urgent Care)?
If not, would you have the contact information of
📅
WO-01339760 - Inspection - DD: 03/31/2026 - Coventry - Arches Medical - Coventry Urgent Care
Mar 6, 2026 11:00am – 5:00pm
Work Order: WO-01339760
Account: Arches Medical Partners LLC
Customer Case Number:
Location: Arches Medical - Coventry Urgent Care
Address: 982 Tiogue Avenue (Urgent Care), Coventry, RI 02816
Manufacturer:
Model #:
Serial #:
Contact Name: Jennifer Coyne DNU no longer with Arches
Contact Phone:
Timeline
📞
Case Linked Jan 26, 6:01 AM
Case Number:00561999
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 26, 11:43 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Jan 28, 11:41 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 23h
🗓️
▶
2
Status: Scheduled Jan 28, 1:35 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-03-06T14:00:00.000+0000
🚨25.0 business days
📅
Dispatch Scheduled by Kourtney SmithMar 4, 9:10 AM
Scheduled For:2026-03-06T16:00:00.000+0000
⏳3.0 business days
⏱️
2x Labor Added Mar 6, 2:43 PM
Type:Labor
Status:Open
Qty:2, 1
✔️
Status: Completed by DAVID CAVACOMar 6, 8:26 PM
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:37d 6h, 0m
⏳2.4 business days
📄
▶
3
Status: Ready to Bill Mar 10, 3:45 PM
Status: Ready to Bill → Invoice Created → Status: Invoiced
🧾
Invoice Created
Invoice Number:SM-256098
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
Bottlenecks
Ready for Scheduling
Duration: 2.9 business days (threshold: 1.0 business days)
Exceeded by 1.9 business days
Scheduled
Duration: 26.7 business days (threshold: 2.0 business days)
Exceeded by 24.7 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)