2/20 MOwens Sent reply back to Tara to schedule this location on 3/16 from 3-6pm
2/19 MOwens Sent email to Tara Faulkner about scheduling the inspections during March. She replied back any day between 8a-8p is fine just have to let her know ahead of time.
🔧Work Performed
42 pieces of equipment tested and labeled.
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service needed
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
43 Pcs
https://www.ebiotrack.com/inspection.php?iid=32674
📧
Email
Completed Feb 20, 2026
2/20 MOwens Sent reply back to Tara to schedule this location on 3/16 from 3-6pm
📧
Email
Completed Feb 19, 2026
2/19 MOwens Sent email to Tara Faulkner about scheduling the inspections during March. She replied back any day between 8a-8p is fine just have to let her know ahead of time.
📅
WO-01339901 - Inspection - DD: 03/31/2026 - Fallston - UM Urgent Care - Fallston, MD
Mar 16, 2026 3:00pm – 6:00pm
Work Order: WO-01339901
Account: UMMS Ambulatory Care, LLC (DBA UM Urgent Care)
Customer Case Number:
Location: UM Urgent Care - Fallston, MD
Address: 2315 Belair Rd, Unit C1, Fallston, MD 21047
Manufacturer:
Model #:
Serial #:
Contact Name: Tara Faulkner
Contact Phone: 443-786-3094
Contact Emai
Case #00561992 – eBiotrack - Automated New Inspection Created
Status: Closed | Priority: High
Annual Equipment Electrical Safety Test And Calibration Service
43 Pcs
https://www.ebiotrack.com/inspection.php?iid=32674
💬Case Comment
Internal Jan 26, 2026 2:13pm
Scott Berry updated SMC, added to case and moved back to Dispatch for WO creation.
Timeline
📞
Case Linked Jan 26, 6:00 AM
Case Number:00561992
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 26, 2:58 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
🚨16.0 business days
👷
▶
2
Technician Assigned Feb 17, 2:48 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:21d 23h
⏳4.0 business days
🗓️
▶
2
Status: Scheduled Feb 20, 11:51 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-03-16T19:00:00.000+0000
🚨17.0 business days
🔧
Status: Tech On Site by Michael HarrisMar 16, 3:45 PM
From:Scheduled
To:Tech On Site
Duration in Previous:24d 2h
✔️
▶
2
Status: Completed Mar 16, 11:19 PM
Status: Completed → 6x Labor Added
⏱️
6x Labor Added
Type:Labor, Travel, Expenses
Status:Open
Qty:0.38333333333333, 3.6166666666667, 1.15, 40
🏁
Status: Closed by Michael HarrisMar 16, 11:24 PM
From:Completed
To:Closed
Duration in Previous:5m
⏳2.1 business days
🔩
▶
2
Parts Added Mar 18, 10:58 AM
Parts Added → Status: Ready to Bill
📄
Status: Ready to Bill by Diane Patton
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 11h, 0m
⏳3.0 business days
🧾
Invoice Created Mar 22, 9:16 PM
Invoice Number:SM-256800
Bottlenecks
Ready for Scheduling
Duration: 15.5 business days (threshold: 1.0 business days)
Exceeded by 14.5 business days
Assigned
Duration: 3.5 business days (threshold: 4.0 business hours)
Exceeded by 3.0 business days
Scheduled
Duration: 16.9 business days (threshold: 2.0 business days)
Exceeded by 14.9 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)