3/17 KKelch scheduled per logged email from Michelle
3/17 KKelch sent Michelle an email for rescheduling
2/24 KKelch scheduled per logged email from Michelle
2/23 KKelch sent Vickie an email for scheduling
2/9 KKelch sent Vickie an email for scheduling
🔧Work Performed
Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
# of Equipment: 32
https://www.ebiotrack.com/inspection.php?iid=32690
📧
Email:Re:EMSAR Request for service at CareNow - Boca Chica
Completed Mar 17, 2026
From: Michelle.Anguiano@hcahealthcare.com
To: kaitlyn.kelch@emsar.com, Vickie.Johnson@hcahealthcare.com
Cc: Denice.Mata@hcahealthcare.com
Good Morning,
Yes, that day works for us as well.
Michelle AnguianoCenter Manager | CareNow Urgent CareHCA Healthcare2114 Boca Chica Blvd, Brownsville, TX 78521P 956.866.8860 | M 956.456.0034CareNow.com | HCAHeatlcare.com
From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Tuesday, March 17, 2026 8:53 AMTo: Anguiano Michelle <Michelle.Anguian
📧
Email:Re: EMSAR Request for service at CareNow - Boca Chica
Completed Mar 17, 2026
From: kaitlyn.kelch@emsar.com
To: Michelle.Anguiano@hcahealthcare.com, Vickie.Johnson@hcahealthcare.com
Cc: Denice.Mata@hcahealthcare.com
Good morning Michelle,
Unfortunately, this day no longer works for us. Would 4/14 with arrival between 9 and 11 am work for you?
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely
📧
Email:Re: EMSAR Request for service at CareNow - Boca Chica
Completed Feb 24, 2026
From: Michelle.Anguiano@hcahealthcare.com
To: Vickie.Johnson@hcahealthcare.com, kaitlyn.kelch@emsar.com
Cc: Denice.Mata@hcahealthcare.com
This is the first time you received an email from this sender (Michelle.Anguiano@hcahealthcare.com). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity. Good Morning,
Thank You for advising, calendar has been marked for this date.
Michelle AnguianoCenter Manager | CareNow Urgent Ca
📧
Email: EMSAR Request for service at CareNow - Boca Chica
Completed Feb 23, 2026
To: vickie.johnson@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Boca Chica
Body:
Hi Vickie Johnson,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Boca Chica. This inspection is due in April, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 4/2 with an arrival window between 9 and 1
📧
Email: EMSAR Request for service at CareNow - Boca Chica
Completed Feb 9, 2026
To: vickie.johnson@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CareNow - Boca Chica
Body:
Hi Vickie Johnson,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CareNow - Boca Chica. This inspection is due in April, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 4/2 with an arrival window between 9 and 1
Work Order: WO-01339954
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow - Boca Chica
Address: 2114 Boca Chica Blvd, Brownsville, TX 78521
Manufacturer:
Model #:
Serial #:
Contact Name: Vickie Johnson
Contact Phone: 2142447546
Contact Email: vickie.johnson@hcahealthcare.com
Due D
Timeline
📞
Case Linked Jan 27, 12:00 AM
Case Number:00562287
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 27, 8:26 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Erin Martin
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Status: Assigned Jan 27, 11:39 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Kaitlyn Kelch
Technician:Anthony Wirth
🚨20.0 business days
🗓️
▶
2
Status: Scheduled Feb 24, 8:59 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-04-02T14:00:00.000+0000
🚨16.0 business days
🔄
Status: Reschedule by Kaitlyn KelchMar 17, 9:53 AM
From:Scheduled
To:Reschedule
Duration in Previous:20d 23h
📅
▶
2
Dispatch Scheduled Mar 17, 12:28 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kaitlyn Kelch
From:Reschedule
To:Scheduled
Duration in Previous:2h 34m
🚨12.0 business days
📅
Dispatch Scheduled by Kaitlyn KelchApr 1, 1:42 PM
Scheduled For:2026-04-15T14:00:00.000+0000
🚨11.0 business days
✔️
Status: Completed by Anthony WirthApr 15, 7:43 PM
From:Scheduled
To:Completed
Duration in Previous:29d 7h
⏱️
▶
3
5x Labor Added Apr 15, 7:48 PM
5x Labor Added → Expenses Added → Status: Closed
💵
Expenses Added
Type:Expenses
Status:Open
Qty:1
🏁
Status: Closed by Anthony Wirth
From:Completed
To:Closed
Duration in Previous:7m
⏳2.5 business days
📄
▶
2
Status: Ready to Bill Apr 17, 10:57 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳2.0 business days
🧾
Invoice Created Apr 20, 9:21 AM
Invoice Number:SM-259559
Bottlenecks
Assigned
Duration: 19.9 business days (threshold: 4.0 business hours)
Exceeded by 19.4 business days
Scheduled
Duration: 16.0 business days (threshold: 2.0 business days)
Exceeded by 14.0 business days
Scheduled
Duration: 21.9 business days (threshold: 2.0 business days)
Exceeded by 19.9 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)