Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
✗ SLA Missed (24 biz days late)
🕐 Clock stopped: Canceled (Mar 9, 2026)
▶ Clock Running
Status: Created
Jan 27 → Jan 27, 2026
0 business days (counted)
Running total: 0 of ? biz days used
28d
▶ Clock Running
Status: Ready for Scheduling
Jan 27 → Mar 9, 2026
28 business days (counted)
Running total: 28 of ? biz days used
Created: Jan 27, 2026
Canceled: Mar 9, 2026
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Jan 27 → Jan 27 |
Created |
▶ Running
|
0 |
0 |
| Jan 27 → Mar 9 |
Ready for Scheduling |
▶ Running
|
28 |
28 |
Coordinators
29.0 days
Over SLA
Created: Jan 27, 2026
Due: Apr 30, 2026
Completed: Mar 9, 2026 (52 days early)
⏱️
29.0d in Ready for Scheduling
Longest Stage
🔄
2 transitions
Status Changes
⚠️
28.0d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🎫
Case #00562299
eBiotrack - Automated New Inspection Created
Closed
Annual Equipment Electrical Safety Test And Calibration Service
28 Pcs
https://www.ebiotrack.com/inspection.php?iid=32698
🚨
Primary Delay
29.0 days stuck in "Ready for Scheduling"
⏱️
Total Delay
28.0 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
29.0d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
3/9/26 SBerry: Site closed
⚠️
Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
28 Pcs
https://www.ebiotrack.com/inspection.php?iid=32698
Timeline
📞
Case Number:
00562299
Subject:
eBiotrack - Automated New Inspection Created
Status:
Closed
📋
📅
From:
Entered
To:
Ready for Scheduling
Duration in Previous:
1m
🚫
From:
Ready for Scheduling
To:
Canceled
Duration in Previous:
41d 6h
Bottlenecks
Ready for Scheduling
Duration: 29.0 business days (threshold: 1.0 business days)
Exceeded by 28.0 business days