Detailed work order timeline, KPIs, and analysis
Healthcare Network • Inspection • PSM
📍 Healthcare Network - Marion E. Father - Specialty — 1454 Madison Ave. W, Immokalee FL, 34142
Jan 27, 2026 → Jun 11, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 27 → Jan 27 | Created | ▶ Running | 0 | 0 |
| Jan 27 → Mar 19 | Ready for Scheduling | ▶ Running | 36 | 36 |
| Mar 19 → Jun 11 | Assigned | ▶ Running | 59 | 95 |
| Jun 11 → Jun 11 | Entered | ▶ Running | 0 | 95 |
**SITE HAS MERGED WITH Healthcare Network - Marion E. Father - Family & Senior Care (WO-01339521) Notified ASM to see how to proceed if needing to cancel this WO and update other WO**
6/11/26 AJinerson - Discussed w/ ASM. Returning to Dispatch to please cancel WO. Site has now merged with another location and site will be archived.
6/10/26 AJinerson - Email logged on WO-01341310. Sent 2nd scheduling email to Rod to provide updated scheduled service dates for the below sites/times.
Informing him that we have a few remaining sites for June that we still need to work into our schedule and will follow up as soon as we have an update on those.
SCHEDULE SERVICES AS OF 6/10:
Tuesday, 6/16 with arrival between 9:00 a.m. – 11:00 a.m. - Nichols Community Health Center- Children’s Care - 12655 Collier Blvd. Naples, FL 34116
Wednesday, 6/17 with arrival between 9:00 a.m. – 11:00 a.m. - Nichols Community Health Center- Women’s Care - 12655 Collier Blvd. Naples, FL 34116
Thursday, 6/18:
1st stop with arrival between 9:00 a.m. – 11:00 a.m. - Nichols Community Health Center- Convenient Care - 12655 Collier Blvd. Naples, FL 34116
2nd stop with arrival between 2:00 p.m. – 3:00 p.m. - Nichols Community Health Center- Pharmacy - 12655 Collier BLVD Naples, FL 34116
Friday, 6/19:
1st stop with arrival between 9:00 a.m. – 11:00 a.m. - Nichols Community Health Center- Family & Senior Care - 12655 Collier Blvd. Naples, FL 34116
2nd stop with arrival between 2:00 p.m. – 3:00 p.m - Nichols Community Health Center- X-RAY - 12655 Collier Blvd. Naples, FL 34116
Monday, 6/22 with arrival between 9:00 a.m. – 11:00 a.m. - Healthcare Network - Florida State University - Women’s Care - 1441 Heritage Blvd. Immokalee, FL 34142 (Rescheduled date)
Tuesday, 6/23 with arrival between 9:00 a.m. – 11:00 a.m. – Gonzalez Pediatrics - 125 Boston Ave Immokalee, FL 34142
Wednesday, 6/24 with arrival between 11:00 a.m. – 1:00 p.m. - Children’s Care – East - 6350 Davis Blvd. #1001 Naples, FL 34104
Monday, 6/29 with arrival between 9:00 a.m. – 11:00 a.m. – Healthcare Network - Marion E. Father - Family & Senior Care - 1454 Madison Ave. W. Immokalee, FL 34142
(I have notified our team to combine this facility and the Specialty facility together)
Tuesday, 6/30
1st stop with arrival between 9:00 a.m. – 10:00 a.m. - Healthcare Network - Marion E. Father - Laboratory - 1454 Madison Ave. W Immokalee, FL 34142
2nd stop with arrival between 10:00 a.m. – 11:00 a.m. - Healthcare Network - Marion E. Father - Pharmacy – 1454 Madison Ave. W Immokalee, FL 34142
**6/5/26 AJinerson - Call logged on WO-01349372. Per call w/ Rod, this site and another site have merged.
Healthcare Network - Marion E. Father - Specialty (WO-01339993) and Healthcare Network - Marion E. Father - Family & Senior Care (WO-01339521) merged together now as just 1 site. Rod would like this to reflect as just 1 site on our end and please just call it "Family".
Chatter to ASM on how to proceed, if we need to cancel 1 WO or keep both open and schedule together. **
6/5/26 AJinerson - Call logged on WO-01349372. Per call w/ Rod, this site and another site have merged.
Healthcare Network - Marion E. Father - Specialty (WO-01339993) and Healthcare Network - Marion E. Father - Family & Senior Care (WO-01339521) merged together now as just 1 site. Rod would like this to reflect as just 1 site on our end and please just call it "Family".
6/5/26 AJinerson - Call logged on WO-01349372. POC Rod Stitt called to review all of their inspections sites. Some are going on hold until further notice per customer (dental units). Some new locations, some closed locations, gave me list of all sites ready to schedule and confirmed to schedule date/time and send Rod email once scheduled.
6/4/26 AJinerson - Email logged on WO-01349372. I sent an email to POC Rod Stitt regarding scheduling ALL 23 INSPECTIONS. Offering the below dates, asking if he would like to tell us which dates work best for each location or if he would like us to proceed with scheduling services and let him know once scheduled.
Dates offered:
Tuesday, 6/9
Thursday, 6/11 - Friday, 6/12
Tuesday, 6/16 - Friday, 6/19
Monday, 6/22 - Wednesday, 6/24
Monday, 6/29 - Friday, 7/3
6/4/26 AJinerson - Call logged on WO-01349372. Called POC Rod Stitt to schedule all 23 HCP Inspections for Healthcare Network in Immokalee and Naples FL. Left VM for Rod regarding needing to schedule their June inspections and will be sending an email on this.
**This Account has 23 HCP inspections in total throughout Immokalee, FL - Naples, FL all due in June and have same POC - Rod Stitt*
SAME ADDRESS - 1454 Madison Ave. Immokalee:
Healthcare Network - Marion E. Fether - Dental Care - 1454 Madison Ave. W. Immokalee, FL 34142 - WO-01340301 – 75 PCS
Healthcare Network - Marion E. Father - Specialty - 1454 Madison Ave. W Immokalee, FL 34142 - WO-01339993 – 41 PCS
Healthcare Network - Marion E. Father - Laboratory - 1454 Madison Ave. W Immokalee, FL 34142 - WO-01339535 – 8 PCS
Healthcare Network - Marion E. Father - Pharmacy – 1454 Madison Ave. W Immokalee, FL 34142 - WO-01339533 – 3 PCS
Healthcare Network - Marion E. Father - Family & Senior Care - 1454 Madison Ave. W. Immokalee, FL 34142 - WO-01339521 – 75 PCS
SAME ADDRESS - Florida State University, Immokalee:
Healthcare Network - Florida State University - Children’s Care - 1441 Heritage Blvd. Immokalee, FL 34142 - WO-01339781 – 94 PCS
Healthcare Network - Florida State University - Women’s Care - 1441 Heritage Blvd. Immokalee, FL 34142 - WO-01339759 – 76 PCS
Other Immokalee Inspections:
Gonzalez Pediatrics - 125 Boston Ave Immokalee, FL 34142 - WO-01368297 – 35 PCS
Healthcare Network - iTech - Family & Senior Care - - 508 North 9th St. Suite 142 Immokalee, FL 34142 - WO-01339787 – 35 PCS
Naples Inspections Same Address - 1845 Veterans Park Drive:
North/Arthrex Polaris -Family & Senior Care - 1845 Veterans Park Drive, First Floor Naples, FL 34109 - WO-01340668 – 49 PCS
North/Arthrex Polaris- Children’s Care - 1845 Veterans Park Drive, Second Floor Naples, FL 34109 - WO-01340653 – 57 PCS
Naples SAME Address - 12655 Collier Blvd.:
Nichols Community Health Center- Dental Care - 12655 Collier Blvd. Naples, FL 34116 - WO-01349372 – 99 PCS
Nichols Community Health Center- X-RAY - 12655 Collier Blvd. Naples, FL 34116 - WO-01349335 – 13 PCS
Nichols Community Health Center- Convenient Care - 12655 Collier Blvd. Naples, FL 34116 - WO-01349369 – 67 PCS
Nichols Community Health Center- Family & Senior Care - 12655 Collier Blvd. Naples, FL 34116 - WO-01341316 – 48 PCS
Nichols Community Health Center- Women’s Care - 12655 Collier Blvd. Naples, FL 34116 - WO-01341311 – 87 PCS
Nichols Community Health Center- Children’s Care - 12655 Collier Blvd. Naples, FL 34116 - WO-01341310 – 80 PCS
Nichols Community Health Center- Pharmacy - 12655 Collier BLVD Naples, FL 34116 - WO-01341309 – 3 PCS
Naples OTHER Inspections:
Badra Pediatrics - 9150 Galleria Ct, Unit D Naples, FL 34109 - WO-01368294 – 27 PCS
Greater Naples YMCA - Children’s Care - 5450 YMCA Rd. # 102 Naples, FL 34109 - WO-01349914 – 29 PCS
Cordero Pediatrics - 1090 6th Ave N Naples, FL 34102 - WO-01368292 – 30 PCS
Children’s Care – East - 6350 Davis Blvd. #1001 Naples, FL 34104 - WO-01349639 – 47 PCS
Dental Care East - 1749 Heritage Trl., # 801 Naples, FL 34112 - WO-01349631 – 86 PCS
4/9/26 AJinerson - ASM updating SLA to June 2026 per customer's request. Last service done in June 2025.
From <https://csa.lightning.force.com/lightning/r/SVMXC__Service_Order__c/a0oVU000005nibJYAQ/view>
3/30/26 RBerry-Chattered: @[Scott Berry] Do you have an update on this account? Should the due dates be updated? Per internal notes: Rod sent email over to us and is actively working with ASM SBerry on meeting sometime next week to review how they want to proceed.
*Please hold off on scheduling these WOs for now per POC Rod Stitt until they have updated quote from ASM for their account*
3/24/26 AJinerson - Email logged on WO-01340301. Rod sent email over to us and is actively working with ASM SBerry on meeting sometime next week to review how they want to proceed.
*Please hold off on scheduling these WOs for now per POC Rod Stitt until they have updated quote from ASM for their account*
3/24/26 AJinerson - Call logged on WO-01340301. Called and spoke with Rod who informed me that their contract on their end was signed with Anthony Cass, and expired in April 2025. Rod will email us on how they want to proceed w/ renewing their contract/getting with ASM on some location changes for some of their sites, before moving forward with scheduling anything.
3/20/26 AJinerson - Email logged on WO-01340301. Sent email to Rod Stitt (POC for all 5 locations at this address) offering to schedule tech visit 3/30 - 3/31 for all below WOs.
3/20/26 AJinerson - This address has 5 Departments with separate WOs for each building/dept. (listed below).
Healthcare Network - Marion E. Fether - Dental Care - WO-01340301
(75 PCS)
Healthcare Network - Marion E. Father – Specialty - WO-01339993
(41 PCS)
Healthcare Network - Marion E. Father – Laboratory - WO-01339535
(8 PCS)
Healthcare Network - Marion E. Father – Pharmacy - WO-01339533
(3 PCS)
Healthcare Network - Marion E. Father - Family & Senior Care - WO-01339521 (75 PCS)