Detailed work order timeline, KPIs, and analysis
MIDMARK • Repair • P4
📍 Oceanside Animal Clinic — 1215 38th Pl, Seaview WA, 98644
Jan 27, 2026 → Apr 1, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 27 → Jan 27 | Created | ▶ Running | 0 | 0 / 4 |
| Jan 27 → Jan 27 | Ready for Scheduling | ▶ Running | 0 | 0 / 4 |
| Jan 27 → Jan 27 | Assigned | ▶ Running | 0 | 0 / 4 |
| Jan 27 → Mar 13 | Awaiting Parts - Customer | ⏸ Paused | 32 | — |
| Mar 13 → Mar 13 | Ready for Scheduling | ▶ Running | 0 | 0 / 4 |
| Mar 13 → Apr 1 | Assigned | ▶ Running | 13 | 13 / 4 |
| Apr 1 → Apr 1 | Entered | ▶ Running | 0 | 13 / 4 |
4/1/2026jsells
Midmark is following up on SR 1527018 which is still pending your invoice and service report.
Midmark is trying to ensure the customer has been taken care of, and in turn, be able to close the Service Request so we can pay your company for the service provided.
Please provide a status update.
* If the repair is complete, send your invoice and completed Service Request Authorization form to serviceinvoices@midmark.com<mailto:serviceinvoices@midmark.com>
* If the repair is not complete, provide the current status and any issues preventing completion.
* If you need anything from Midmark to proceed, please let us know.
If technical assistance is needed, contact:
Medical:
medicalexamroomts@midmark.com<mailto:medicalexamroomts@midmark.com>
844-856-1230
* Sterilizer or Ultrasonic – Option 1
* Procedure and Exam Tables, Seating, Lighting, Work Stations – Option 3
Veterinary:
veterinaryts@midmark.com<mailto:veterinaryts@midmark.com>
844-856-1232
* Sterilizer or Ultrasonic – Option 1
* Vet Exam Tables; Dental Delivery Systems; VSSI/Carthage Product – Option 4
Animal Health Imaging:
ImagingTechSupport@midmark.com<mailto:ImagingTechSupport@midmark.com>
844-856-1232 Option 3
4-1 Mburris called and spoke with Kristi Freese said fixed themselves and no tech is needed / email sent to Midmark and dispatch
3/13/26 RBerry- Spoke with receptionist states Kristi is out of office for a couple of weeks. She states she will give my information to the doctor and have them call back. She has requested that we keep this WO open until this is confirmed if service is still needed. Reassigned WO to Jason Morris and he is closest and has availability.
3/13/26 RBerry- Found WO in awaiting parts- customer status with tracking. WO was never flipped to RFS.
01/28/2026 SRobinson - Order No: 751665
Customer PO No: SR1527018
Customer: Oceanside Animal Clinic
Service Request NO: 1527018
Ship To Name: Oceanside Animal Clinic
Ship To Address: 1215 38th Pl
Ship To City/State: Seaview, WA 98644-2139
Waybill (Tracking #): 1ZE444250371069051
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 28-JAN-2026
LINE NO: 1.1 QTY: 1 ITEM: 014-0593-00 SERIAL #: DESCRIPTION: ASME 40 PSI PRESSURE RELIEF VALVE
LINE NO: 2.1 QTY: 1 ITEM: 002-0358-00 SERIAL #: DESCRIPTION: WATER LEVEL SENSOR TUBE ASSY.
1/27/2026jsells
spoke with Kristi, and I gave her the work order number and let her know someone will call her to schedule the visit
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03080031 | Parts | Open | 1 | $0.00 | Jan 27, 2:09 PM |
| WL-03080032 | Parts | Open | 1 | $0.00 | Jan 27, 2:09 PM |