From: lperretta@fcmg.org
To: ksmith@emsar.com
Yes, that would be fine. Thank you.
Lorraine Perretta
Office Manager
Center for Sinus & Allergy
5639 West Genesee Street
Camillus, New York 13031
Phone (315) 468-6888
Fax (315) 468-6892
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________________________________
To: lperretta@fcmg.org
CC:
BCC:
Attachment: --none--
Subject: CAMILLUS SLEEP DISORDER -- EMSAR Inspection -- WO-01340310
Body:
Hi Lorraine,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at CAMILLUS SLEEP DISORDER located at 5639 W Genesee St?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We received
Work Order: WO-01340310
Account: CAMILLUS SLEEP DISORDER
Customer Case Number:
Location: CAMILLUS SLEEP DISORDER
Address: 5639 W. GENESEE ST, CAMILLUS, NY 13031
Manufacturer:
Model #:
Serial #:
Contact Name: LORRAINE PERRETTA
Contact Phone: 315-468-6888
Contact Email: lperretta@fcmg.org
Due Date
Timeline
📞
Case Linked Jan 28, 7:39 AM
Case Number:00562741
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 28, 10:20 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️6.0 business days
👷
▶
2
Technician Assigned Feb 4, 4:40 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:7d 6h
🗓️
▶
2
Status: Scheduled Feb 5, 9:21 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-03-11T12:00:00.000+0000
🚨23.9 business days
⏱️
▶
2
2x Labor Added Mar 11, 8:13 AM
2x Labor Added → Status: Tech On Site
🔧
Status: Tech On Site by Taylor Duda
From:Scheduled
To:Tech On Site
Duration in Previous:33d 21h
⏱️
▶
2
Labor Added Mar 11, 8:59 AM
Labor Added → Status: Completed
✔️
Status: Completed by Taylor Duda
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:43m, 0m
⏳3.0 business days
📄
Status: Ready to Bill by Diane PattonMar 13, 3:24 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:2d 6h, 0m
🧾
Invoice Created Mar 13, 5:02 PM
Invoice Number:SM-256536
Bottlenecks
Ready for Scheduling
Duration: 6.0 business days (threshold: 1.0 business days)
Exceeded by 5.0 business days
Assigned
Duration: 1.3 business days (threshold: 4.0 business hours)
Exceeded by 6.3 business hours
Scheduled
Duration: 24.0 business days (threshold: 2.0 business days)
Exceeded by 22.0 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)