2/26 KSmith -- Lottie did not want to reschedule service since they already had to reschedule once.
2/12 KSmith -- Scheduled for 2/26 with Lottie. 9-11am. Please call 607-727-1031 if there are issues.
2/12 KSmith -- Sent email to reschedule for 2/26
2/11 TD- Arrived onsite & main entrance cautioned taped off. Only other door is keypad entrance with no buzzer. Uploaded picture. Tried to call POC 3x with no answer & hangs up with no voicemail. Spoke with S.Rogers. Tried calling for 4th time before leaving site & no answer.
1/29 KSmith -- Scheduled for 2/11 with Lottie. 9-11am on WO-01340395
1/29 KSmith -- Sent email to Lottie to schedule for 2/11
🔧Work Performed
Annual inspection completed on (2) AED's.
🔍Technician Findings
Annual inspection.
⚠️Problem Description
Initial Annual Inspection Service
https://www.ebiotrack.com/omnicor/inspection.php?iid=10530
📧
Email:RE: Addiction Center of Broome County - Binghamton -- EMSAR Inspection -- WO-01340372
Completed Feb 12, 2026
From: lalbrecht@acbcservices.org
To: ksmith@emsar.com
Cc: lalbrecht@acbcservices.org
Yes, please have the technician call 607-727-1031 as my office phone is not working at this time.
From: Kourtney Smith <ksmith@emsar.com>
Sent: Thursday, February 12, 2026 11:51 AM
To: Lottie Albrecht <lalbrecht@acbcservices.org>
Subject: RE: Addiction Center of Broome County - Binghamton -- EMSAR Inspection -- WO-01340372
Hi Lottie,
The technician tried calling 607-940-0102 ext 130
📧
Email:Re: Addiction Center of Broome County - Binghamton -- EMSAR Inspection -- WO-01340372
Completed Feb 12, 2026
From: lalbrecht@acbcservices.org
To: ksmith@emsar.com
There are alternate entrances. I was not notified that they were here, otherwise I could have let them in.
Lottie Albrecht
Director of Administration
The Addiction Center of Broome County, Inc.
15 Charles Street, Suite 2D
Binghamton, NY 13905
Phone: 607.940.0102 ext. 130
Fax: 607.203.1069
Website: www.acbcservices.org <http
📧
Email: Addiction Center of Broome County - Binghamton -- EMSAR Inspection -- WO-01340372
Completed Feb 12, 2026
To: lalbrecht@acbcservices.org
CC:
BCC:
Attachment: --none--
Subject: Addiction Center of Broome County - Binghamton -- EMSAR Inspection -- WO-01340372
Body:
Hi Lottie,
Our technician arrived onsite yesterday as scheduled but was unable to complete the inspection due to the building being caution tapped off and was unable to reach you for access.
Could we reschedule for Thursday, February 26th?
BEST REGARDS,
KOURTNEY SMITH
ACCOUNT SERVICE COORDINATOR
EAST DISTRICT COORDINATOR
937-366-1038
📅
WO-01340372 - Inspection - Binghamton - Addiction Center of Broome County - Binghamton
Feb 26, 2026 9:30am – 1:00pm
Work Order: WO-01340372
Account: ADDICTION CENTER OF BROOME COUNTY
Customer Case Number:
Location: Addiction Center of Broome County - Binghamton
Address: 15 Charles St, Binghamton, NY 13905
Manufacturer:
Model #:
Serial #:
Contact Name: Lottie Albrecht
Contact Phone: (607)940-0102 EXT 130
Conta
JPG
WIN_20260211_10_32_11_Pro
Feb 11, 2026
Timeline
📞
Case Linked Jan 28, 10:32 AM
Case Number:00562822
Subject:eBiotrack - New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 28, 12:24 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳2.0 business days
👷
▶
2
Technician Assigned Jan 29, 12:33 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 0h
🗓️
▶
2
Status: Scheduled Jan 29, 3:08 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-02-11T15:00:00.000+0000
🚨10.0 business days
🔧
Status: Tech On Site by Taylor DudaFeb 11, 10:16 AM
From:Scheduled
To:Tech On Site
Duration in Previous:12d 19h
⏱️
5x Labor Added Feb 11, 10:37 AM
Type:Labor, Travel
Status:Open
Qty:1.5, 0.5, 51, 56
🚗
Status: Tech Off Site by Taylor DudaFeb 11, 9:20 PM